Research Project

Task 2 (LO2, AC2.1, 2.2, 2.3) (approx. 1000 words) ;Task 3 (LO3, AC3.1, 3.2, 3.3) (approx. 1500 words) ;Task 4 (LO4, AC4.1) a poster

Research Project
Research is one of the most indispensable elements for a
business organisation that helps in meeting the desired
outcome in effective manner through evaluating essential
elements of industry. In this poster, analysis of consumer
satisfaction is conducted on Easy Jet in order to satisfy the
requirements of clients in most efficient manner.
Q1. Are quality of services
given by Easy Jet is good?
a) Yes 15
b) No 10
 Easy jet mainly concentrates on satisfying
the needs and demand of the customers for
providing desired goods and services.
 Various customers are facing problems and
issues at the time of booking tickets, so firm
can be increasing the large number of
flights and have to improve ticket booking
system so such issue can be handled
appropriately.
Introduction
Finding & Recommendation
Q2. Is there any
customer facing any
kind of issue in
booking their tickets?
a) Yes 13
b) No 12
Interpretation
Research Methodologies and Objectives
Conclusion
It can be concluded that customer satisfaction is very
essential in all kinds of organisation within airlines or
retailing industry as this will assist in making and
developing new customers who gain attention towards
company products and services. It will help in
increasing turnover of the venture.