To Reduce Workplace Discrimination by Managing Equality and Diversity in Organization

Research
Project

Table of Contents
INTRODUCTION...........................................................................................................................1
Aim:.............................................................................................................................................1
Objectives:...................................................................................................................................1
Research questions.......................................................................................................................1
LITERATURE REVIEW................................................................................................................2
Analyse the importance of equality and diversity in the firm.....................................................2
Analysing benefits of equality and diversity...............................................................................2
analyse ways of maintaining equality and diversity to reduce discrimination............................3
Evaluate the benefits of reducing workplace discrimination in Hotel Hilton.............................3
Assessing impact of equality and diversity at the workplace......................................................4
RESEARCH METHODOLOGY....................................................................................................4
DATA COLLECTION AND ANALYSIS......................................................................................6
Results............................................................................................................................................16
REFLECTION...............................................................................................................................17
CONCLUSION..............................................................................................................................18
RECOMMENDATIONS...............................................................................................................19
REFERENCES..............................................................................................................................21
Appendix........................................................................................................................................22

Research topic: To reduce workplace discrimination by managing equality and diversity in
organization.
INTRODUCTION
Equality is about ensuring everybody has an equal opportunity, and is not treated differently
or discriminated against because of their characteristics. Diversity is about taking account of the
differences between people and groups of people, and placing a positive value on those
differences. Present report will lay emphasis on managing both so that workplace discrimination
can be reduced. The report will lay emphasis on Hotel Hilton. Company has been involved in
providing the hospitality services. Report will provide the details about research methods used to
answer the questions which has been raised. It will also provide the details about the literature
review. The research is been focused on to reduce workplace discrimination by managing
equality and diversity in organization: A case study of Hotel Hilton” The objective of the report
is to analyse ways of maintaining equality and diversity. The other objective is to evaluate the
benefits of reducing workplace discrimination in Hotel Hilton. The purpose of the report is to
analyse the importance of equality and diversity in the firm. The topic is been selected so that the
equality and diversity can be maintained. It is really important for the organization to reduce the
workplace discrimination so that productivity can be enhanced and also the employees can be
retained in the firm. It will also assist the company in achieving their goals and objectives. It has
also been analysed that providing equal opportunities to employees can assist them in growing
and also it will help them in achieving their goals and objectives. It is really necessary for firm to
motivate employees by providing them equal opportunities and respecting the diverse culture of
employees who has been appointed by the company.
Aim:
To reduce workplace discrimination by managing equality and diversity in organization: A case
study of hotel Hilton
Objectives:
 To analyse the importance of equality and diversity in the firm
 To analyse benefits of equality and diversity
 To analyse ways of maintaining equality and diversity to reduce discrimination
Research questions
 What is the importance of equality and diversity in the firm?
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 What are the benefits of equality and diversity?
 What ways of maintaining equality and diversity to reduce discrimination?
 What are the benefits of reducing workplace discrimination in Hotel Hilton?
 What is the impact of equality and diversity at the workplace?
LITERATURE REVIEW
Analyse the importance of equality and diversity in the firm
In the opinion of Berrey, Nelson and Nielsen, (2017) it is really important that company
needs to promote equality and diversity in their organization. This will assist the firm in building
their good will as well as brand reputation and equity. It has also been analysed that providing
equal opportunities and not been engaged in doing discrimination can support in creating
employees belongingness. This will help company in achieving objectives. It will also help them
in growing and gaining more amount of market share. It has also been analysed that equality
assists in enhancing the business performance as no discrimination can enhance the skills of
employees which helps in increasing the productivity. It will also assist firm in growing.
Managing diversity is also really essential and important. This can support the company in
bringing more creative and innovative ideas that can assist them in achieving their set targets
goals and objectives. It has also been analysed that maintaining equality and diversity in
organization can also assist in making the culture better, employees are been satisfied to work in
that kind of environment in which equality is been promoted. This will help firm in growing and
achieving the objectives. It has also been analysed that it is really important that all employees
are been provided with equal opportunities, there should be no discrimination based on gender,
religion, pay, disability.
Analysing benefits of equality and diversity
In the opinion of Berrey, Nelson and Nielsen, (2017) This will assist firm in gaining
support and also there will be more employee engagement. It will help firm in raising the
efficiency level which is really necessary for their growth. It will also support them in gaining
competitive advantage. Diversity is also really important as this helps in boosting morale and
also making work environment better. It has also been analysed that it will also help firm in
making use of creativity and innovativeness more which is really necessary for the growth of
firm. Training related for maintaining equality and diversity so that goals and objectives can be
achieved. This will assist firm in growing and also this will help in enhancing the profitability as
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well as sales and revenue of the company. It will also support in growing and achieving
objectives.
analyse ways of maintaining equality and diversity to reduce discrimination
As per the view of Kalev, (2019) maintaining equality and diversity is really important so
that the discrimination can be reduced and also various opportunities can be provided to the
employees so that they can grow. There are various ways of maintaining equality and diversity.
In this company can be involved in implementing policy which has clear guideline related to
promoting diversity in firm. Promotion of cultural diversity can assist in enhancing the
productivity of employees and can also help in boosting their morale. It has been analysed that
the other way which can be opted by the company is to provide training on maintaining the
equality and diversity. This can assist employees and employer in behaving in an appropriate
way so that the equal opportunities can be provided. It has been analysed that maintain equality
in organization can help them in making their cultural environment better. The other way of
promoting equality and diversity is by placing right person on the right job with right resources
without doing any type of discrimination. They will also be able to retain employees during the
time of uncertain situation. This will assist the company in creating employees loyalty. It will
also help them in growing and achieving objectives. It has also been analysed that company also
needs to be involved in paying employees at the same job level equal. There must be no
discrimination so that the productivity of workers can be enhanced. These ways will help firm in
boosting the morale of employees and also they will be able to achieve high amount of
profitability as well as revenue. It will be beneficial for the growth of company to adopt these
ways and enhance their productivity as well as operational efficiency. Cultural diversity can also
help firm in making use of various innovative and creative ways to gain competitive edge.
Evaluate the benefits of reducing workplace discrimination in Hotel Hilton
As per the view Dhanani, Beus and Joseph, (2018) there are various benefits of reducing
workplace place discrimination in Hotel Hilton. It will help in increasing the employee’s
engagement towards the company, as there is no discrimination, employees will be satisfied to
work in that type of environment. It has also been analysed that equality and diversity can also
help in enhancing the productivity as well as operational efficiency. It can assist Hotel Hilton in
increasing the morale of employees and also it will help firm in enhancing the brand value as
well as reputation. It has also been analysed that equal opportunities needs to be provided to
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employees despite of their religion, colour, sex, disability. This can assist in enhancing the
employee’s motivation and also it can help in growing and achieving the goals and objectives. It
has also been analysed that maintain equality in organization can help them in making their
cultural environment better.
Assessing impact of equality and diversity at the workplace
In the opinion of Berrey Nelson and Nielsen, (2017) Maintain equality can also help the
Hotel Hilton in increasing their business network as the good will increases. It will also assist
them in gaining trust of large number of employees that assist in creating the workers loyalty.
Diversity management opens up new talent. Company will be able to hire and recruit more
talented and skilled employees. There will also be various opportunities open for Hotel Hilton by
reducing the workplace discrimination on the basis of gender, religion, pay or any other aspect.
Diversity and inclusion opens business up to new markets. They will be able to cover large areas
and this will also help in achieving their goals and objectives. It has also been analysed that
reducing the workplace discrimination can assist in Hotel Hilton in building their brand
reputation and also they will be to engage more employees. They will also be able to retain
employees during the time of uncertain situation.
RESEARCH METHODOLOGY
This is been used by the researcher to evaluate and analyse the data so that the answer to
research questions can be find. Methodology assists researchers in gaining the end results. It
helps them in achieving objectives.
Research type: It can be taken as the way of analysing, interpreting and evaluating the data.
There are two methods of research. One is qualitative and another one is quantitative. Qualitative
research type is one of those kinds of research in which non- numerical or descriptive or
elaborative data is collected and analysed in order to answer the research question in a much
better and enhanced manner (Leslie and et.al., 2019). In this no numerical is been used by the
researcher, it is based on the theoretical frame work. The other type of research is quantitative. In
this numbers are being used in order to find the answer to research questions. For the present
research qualitative data will be used. This type of research is used is generally used for
understanding views and perceptions.
Research design: This is basically being used so that the research can be able to find the
end results. It has been analysed that there are three type of research design that is exploratory,
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descriptive and causal (Graham and et.al., 2019). For the present study, descriptive design is
being used. This is basically being used as the study is qualitative and also based on the
theoretical result. In this type of design there has been description of the specific type of
elements. This will help researcher in finding the end results. It is being selected as Descriptive
research is an appropriate choice when the research aim is to identify characteristics, frequencies,
trends, and categories.
Data collection: There are basically two methods of data collection one is primary and the
other one is secondary. The primary method of data collection means that the data is been
collected from the raw sources that is questionnaire or any other methods. These sources are not
been published. It is really easy to collect the data with the help of primary sources. Secondary
source of data collection includes that the data is been collected with the help of published
journals, articles and other published materials. This research is been done by the researchers
already and the information is been gained from it. It has also been analysed that this research is
really simple to be used (Colella and King, 2018). An advantage of using primary data is that
researchers are collecting information for the specific purposes of their study
Sampling: The present study has made use of simple random sampling and also it has been
analysed that this sampling method is been used so that no biasness exists during the time of
doing the research. It will help researchers in getting to the end results. It is been selected so that
no biasness exists.
Data analysis: In this research thematic analysis is been used by the researchers. It is
because the study is qualitative in nature. This has helped the researchers in analysing and
interpreting the data, it has also assisted the researcher to have the end results. It is been selected
as it allows researchers a lot of flexibility in interpreting the data, and allows you to approach
large data sets more easily by sorting them into broad themes.
Research approach: Present study has made use of inductive approach. There is basically
two type of research approach one is inductive and other one is deductive. In this inductive is
been used as the study is qualitative. It has been analysed that this approach can help researcher
in studying the specific phenomena.
Cost: A cost benefit analysis finds, quantifies, and adds all the positive factors (the
benefits). Then it identifies, quantifies, and subtracts all the negatives (the costs). The difference
between the two indicates whether the planned action is advisable
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Access: Access can be defined as the appropriate ethical and academic practices used to
gain entry to a given community for the purposes of conducting formal research
Ethical code of conduct: It has been analysed that researcher needs to follow the ethical
code of conduct. They must make sure that if there are nay human participants involved in the
study no harm is been caused to them. They also must make sure that the personal data of
participants must be kept confidential. The researchers also needs to maintain that without the
consent of participants no information needs to be derived from them. They must make sure that
the data has been collected ethically and also this will help them in enhancing the quality of their
research. It has also been analysed that no illegal way should be used by the researcher as this
will be unethical. They also must make sure that no personal data of participants are been leaked.
They need to protect the data of participants.
DATA COLLECTION AND ANALYSIS
OUTCOMES
Theme 1: Improvement in Performance through diversity
Do you think workplace diversity
can improve performance of
hospitality industry?
Response of Participants %
 Yes 22 73.33%
 No 6 20%
 Not Sure 2 6.67%
Total 30 100%
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