Manage change in healthcare organisation in order to deliver quality services in NHS

Research Proposal
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Table of Contents
EXECUTIVE SUMMARY.............................................................................................................3
BACKGROUND OF THE STUDY/ SETTING THE STAGE.......................................................3
AIMS AND OBJECTIVES.............................................................................................................4
LITERATURE REVIEW................................................................................................................5
RESEARCH METHODOLOGY.....................................................................................................7
RESEARCH SCHEDULE...............................................................................................................9
REFERENCE.................................................................................................................................11
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EXECUTIVE SUMMARY
In the present research, investigator sheds light on the need for change and way to manage
the change within the healthcare organisation effectively. There are different reasons due to
which it is become important for management to implement the changes in the organisation. Due
to old methods of working it becomes difficult to deliver quality services then firm need to
implement new methods and technology with the help of which it becomes easy to satisfy
patients and gain competitive advantage. Further with the use of change management model, it
becomes easy for the management to implement and manage the changes effectively within the
organizations. While implementation it is important to be transparent and communicate
effectively with service provider regarding the changes. There are some barriers which company
face while managing the changes. Hence leader in this regard needs to use its effective skills and
help firm in managing the changes. The present result is based on developing the understanding
related to the changes and the way to manage it so that service user can receive quality services.
It is important to provide training and development facilities to employees so that they can easily
adopt the changes. Along with this sharing value and leading all effectively help employees to
motivate for adopting changes instead of resist..
Title: Manage change in healthcare organisation in order to deliver quality services in NHS
BACKGROUND OF THE STUDY/ SETTING THE STAGE
Overview of the topic
In the modern era, healthcare organisation faced extremely challenging position in order
to survive in the competitive market. There are rapid changes occur in the healthcare
organisation as strive to adopt new technology that is electronic healthcare record or
implementing quality improvement initiatives (Cummings and Worley, 2014). In respect to deal
with these changes, it is important to encourage and support employees so that they can adopt the
changes without any problem. National health organisation (NHS) is facing some issues due to
the existing method of working. As there was lack of advanced technology due to which it
becomes difficult for them in delivering the quality services to patients. Along with this, the
change can be managed in the context of the new policy which can be a critical issue for the
healthcare professional (Burke, 2017). Further, it is not easy for the organization to manage the
change as because employees resist the changes. Not only manager but also professional required
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to develop and implement the new services which are designed to bring the patients in the centre
for healthcare delivery. The present research is based on exploring the significance of managing
changes in healthcare organisation in order to deliver quality services (Grol, Wensing, and Davis,
2013). It is essential for NHS to manage the changes within the organisation for this purpose it
needs to be transparent, frequent with communication and time so that changes can be
implemented successfully. It is noticed that communication is the foundation of a successful
change management strategy and it is essential to communicate the right content at the right
time. Along with this while implementing new technology it is important to provide training
facility so that they can easily get adjust to it instead of resist (Yoder-Wise, 2014).
Significance of the research
The present report is based on exploring the significance of managing changes in healthcare
organisation in order to deliver quality services. Therefore, present research will help in
developing the understanding related to the change management and its effectiveness. Further
different issues which organisation faced while managing the changes are also discussed. Hence
this report will help in developing an understanding of different firms in related to the way of
managing changes effectively and systematically. If the quality of services get hamper then it is
important for the healthcare organisation to implement the changes, so that improvement can be
done on the same area. (Zwar,, Harris and Hasan, 2017).
AIMS AND OBJECTIVES
Research problems
In order to manage the changes successfully within the healthcare organisation, it is
important for researcher focus on change management model. Through implementing advanced
technology, it becomes easy for the firm to deliver quality services to customers (Burke, 2017).
The present research will help in developing understanding related the effective ways through
which changes can be managed within the firm. The aim of this research is to fill the gap left by
in the previous studies on the selected topic.
Aim: To explore the significance of managing changes in healthcare organisation in order to
deliver quality services – A study of NHS.
All the objectives of the research as based on the aim which help in accomplishing the research
in an effective manner. Here below are the objectives:
Objectives:
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