Conflict Management Strategy for Dream Home Project

This document provides a detailed explanation of the conflict management strategy for the dream home project, including conflicts with partners and builders. It also discusses the leadership style adopted for successful project management and demonstrates the application of 7QC tools and techniques.

Running head: RESEARCH PROPOSAL
Leading Lean Projects
Name of the Student
Name of the University
Author Note

1RESEARCH PROPOSAL
Table of Contents
Detailed explanation of conflict management strategy with......................................................2
a) Your partner.......................................................................................................................2
b) The builder.........................................................................................................................4
Detailed explanation of the leadership style you will adopt to manage this project
successfully................................................................................................................................4
Demonstrate and explain the application of 7QC or other tools and techniques to manage the
project.........................................................................................................................................6
Detailed explanation of the risk management strategy for the project.......................................7
References..................................................................................................................................9

2RESEARCH PROPOSAL
Detailed explanation of conflict management strategy with
As per the previously established idea of the dream home in in association with the
Keystart initiative association in Western Australia, the dream home application and project
plan is eligible to apply. It included the specification of the suburb that the dream was to be
will turn and also decided on the land size that it both the partners wanted to buy including
the budget to be spent on the land (Love & Smith, 2016). Considering all the fact about the
research market, the identification of the potential hold builders and the finalisation of the
layout and design agreement including the cost of building the house, the deal was entered.
The land contractor with the land developer was signed with a payment of deposit of about
2,000 AUD with pre work construction sign up done with the builder with deposition of
another 2,000 AUD.
Considering all the fact the contract were included to be submitted to Keystart for
finalising the sponsorship of the entire project for building the dream home. However, in
between there were several conflicts that where raised (Demirkesen & Ozorhon, 2017). One
of the major conflicts that were raised where considering both the sides of the first and the
second partner. There were several disagreements and difficulties over the project. The major
points of disagreement where finalising a single design layout with the partner with inclusion
to the home including the luxury and standard kitchen set ups and also electrical appliances,
design for the flowers and others. The other conflicts included on obtaining a cost estimation
as the builder has been asking to include the 5 kilowatt solar energy system for free in the
project to ensure their current promotion. This is also being a problem as the eligibility and
promotion would end soon and there were no agreement to the factor of including the new
device or not. There was another problem related to the Keystart program, as the eligibility
for application to the program was ending soon and partner's salary was not credited (Emuze,
2015). Even the combined income would be above the threshold limit for the couples that it
would be no longer be eligible to apply for the dream project. This is why following would be
the detailed explanation of the conflict management strategy with both the partner and the
builder described as below:
a) Your partner
As a project manager, it is essential that the authentication of the project is established
by the project manager themselves. This should be done by handling all the conflicts that
might arise for the project. As for this project there are several factors that is causing

3RESEARCH PROPOSAL
problems and issues in the project from the end of the partner (Nogueira, Sousa & Moreira,
2018). The primary problem is this agreement to the project in several areas. In addition, the
conflict includes the partner's salary to be due for a significant increment and the threshold
limit of the combined income of both the partners that would be over the threshold limit for
the Keystart program.
All the conflict that the project was facing was inevitable as there is no feasible
project without conflict. For a project manager, it is essential that methodological approach
for resolving the conflict is taken so that the conflict might not cause risk to the entire project.
This would involve the application of all the skills, knowledge, tools and techniques to meet
the requirements of the project handling the conflicts and resolving them at the same time
with the utilisation of proper methods (Abuhejleh, Dulaimi & Ellahham, 2016).
Understanding conflict is as necessary as understanding the requirements and deliverables of
the project. For all the conflicts that have been raised with the partner in this case, it is
essential that the nature of the conflict be understood. Following would be the ways by which
proper utilisation of conflict management strategy would be applied to this particular case:
 Since identifying the proper reason for disagreement of the partner is not
necessarily cleared out, it can be considered that it the apparent reason for
disagreement is not found out (Zhang, Cao & Wang, 2018). Therefore the
partner should be talked with to clear out the reasons for which there has been
disagreement to the factor regarding the different aspects of design and
development of the dream home project.
 One of the biggest conflict management strategy is to listen to understand the
reasons that the partner is explaining about the disagreements. After listening
to all the reasons for the disagreements it is better to understand and find a
way to resolve all the disagreements by coming to a discussion (Assen, 2018).
If it is found that the reasons for which the partner is disagreeing to the several
factors out of trivial reasons, proper guidance should be provided so that the
partner may find out the actual factor to agree.
 About the salary that still needs to be e credited to the partners account, for
which the Keystart program might not be still eligible, then help must be
developed from the side of the other partner so that the threshold limit might
not exceed to apply (Nguyen & Watanabe, 2017). However, before that there
should be a proper agreement taken from the side of the partner as well so that

4RESEARCH PROPOSAL
the payment agreement should be made before applying to the Keystart
program with only one partner having the right to payment.
b) The builder
From the end of the builder, there are also several conflicts that are causing the
disagreement problems between both the partners and those would be about the quick
decision to be taken for the advantage of their current promotion. Applying 5 kilowatt solar
energy system for free in the house is essential if one is looking for saving the energy
consumed by the appliances at home. But deciding it randomly should not be performed in
case of the dream home project. The conflict between the builder and the partners can be
mitigated by applying the following strategies:
 The builder should be provided with the information about this agreement of
electrical appliances and other applications to the dream home project,
providing them with the information that time is required to resolve the
conflict between both the partners to move on with the project (Asri, Naim &
Mohd Nawi, 2015).
 If they allow more time to decide on to the implementation of their current
promotion, they should be e asked for the project plan of enabling the 5
kilowatt solar energy system and at the same time providing the partners with
the advantages of implementing the current promotion for free.
 If both the partners agreed to see the advantages of the implementation
procedure for the 5 kilowatt solar energy system, in no time they would agree
or disagree to include the solar energy system to the household for the dream
project.
Detailed explanation of the leadership style you will adopt to manage this
project successfully
There are several ways by which leadership styles can be applied to this particular
project for handling the project, resolving all the conflicts and the same time providing a
proper leadership through self-development as well. This is a leadership methodology that
would be used for this particular project to eliminate all the waste and boost the efficiency
(Jamil & Fathi, 2016). This is because, the construction project is known for the inclusion of
all kinds of waste and which should be absolutely not entertained to be included in in the
dream home project. Kaizen leadership style in lean project management also look forward to

5RESEARCH PROPOSAL
the continuous improvement. In a way, it may mean to involve several factors within the
leadership styles such that the person who is leading the project might also self-develop
themselves through continuous improvement while handling all the aspects of the project
including the project partner and the builders that are included within the project. One of the
primary reasons for this would also be the challenges that are said by the conflicts raised in
the project (Ozorhon, Oral & Demirkesen, 2015). Therefore through the following stages of
Kaizen leadership style or the tools of Kaizen leadership style, following would be the
approved explanation of the detailed leadership style that would be adopted for this particular
project to lead the project through further success:
Commitment towards self-development: One of the best ways to lead through the
operating of a project with the utilisation of leadership tools is to have a commitment towards
self-development. For this particular project, self-development is extremely necessary for
establishing a new role in the lean context for the leader. There was no particular leader for
the project so far, given the scenario. However according to the latest conflicts, the particular
points of disagreement and promotional issues have made the other partner to lead the entire
project. This is obtained by assuming to handle all the conflict and at the same time
developing self to achieve the access towards leadership for the project. Self-developing with
the conflict resolving skills and also understanding the ways or reasons for which the conflict
was being raised, is how the person are the other partner is going to take the leadership ability
to mark the project towards its success and not be affected by the disagreement or conflicts
that arise.
Coaching and development for the others: The leadership style of Kaizen in lean
projects is the methodology for helping to implement the best practices by continuous
improvement and is also includes coaching and a leading the other people involved with the
project. As per the case in this matter, it is essential to note that the project partners we are
facing several difficulties in agreement and therefore, one of the project partners should come
forward following the Kaizen leadership style for coaching the other team members through
simple steps of explaining, asking, involving and appreciating. This would also involve the
likes of the project builders that are trying to promote their latest products through free
implementations as well. The project leader would try to explain their. To view to the other
partner and builder. This would be necessary to clearly describe what the person is looking
forward to change within the project for making it a successful one. The primary step to be
taken next would be asking the partner and the builder if the understand the point of view of

6RESEARCH PROPOSAL
the leader. It would then be essential to involve them within the building of the strategy to
resolve all the conflicts and at the same time appreciate the steps that both the partner and the
builder is trying to take to resolve the conflicts and understand the point of view. It is also
necessary that not only the point of view of the leader is being understood by the partner and
the builder but the other way around understanding is established as well.
Supporting through the Kaizen theory: The factors that are going to resolve the
conflicts and also enable success of the project would be implemented by applying the
Kaizen leadership style for continuous improvement culture to be established within the
project. The dream home project construction would only be understood when a continuous
improvement culture is at the heart of the project for understanding all the turning points and
the conflict that might arise in future (Nishizaki & Seed, 2015). The proper understanding of
all the points of segregation for all the people involved in the project would be established
through quality checking, essential productivity, and management of relations within the
associated people of the project. Continuous improvement with only be established if the
previous risks and conflicts are resolved and taking initiative about the new conflict resolving
strategies is understood by all the people involved within the project.
Creating visions and assuring the alignment of project goals: One of the main
reasons for creating the visions in assuring the alignment of the project goals is to make sure
that all the people involved in the project, including the partner and the builder would abide
by all the rules and regulations that are required for making the dream home project to be
accepted to Keystart sponsorship. Making the project be accepted by the Keystart
sponsorship would require making the project be available to all the terms and conditions for
which the organisation would find the dream home project. this is why it is necessary that the
leader in the project would self-develop themselves to make themselves understand the
alignment of the project goals with creating missions and make the others follow the same
with establishment of the way by which the conflict and other problems within the project to
be handled.
Demonstrate and explain the application of 7QC or other tools and
techniques to manage the project
The best possible ways by which 7QC or the seven basic quality checking techniques
can be implemented within the project is by understanding the causes that needs to be
mitigated as per the risks in the project. Understanding all the problems and the reasons

7RESEARCH PROPOSAL
behind the development of these problems, it is better that out of the 7QC tools the fishbone
diagram on the cause and effect diagram is the best way to understand the differences
between the several areas in the project and how they can be mitigated.
This would be insured with understanding the basic causes of all the risks associated
with the program and understanding how they can be mitigated by having a continuous
improvement plan. The problems that have been raised in the entire program with the
implementation of disagreement and credibility of costing due to the project partner’s
problem in salary, they have been several problems based within the entire project. The
fishbone diagram would give a proper view about how the program problems would cause
future effects to the failure of the project and they also need to be implemented within the
project as per the understanding of all the people involved in the project. In this way it would
be easier to understand how the project would be establishing a proper understanding of all
the causes and effects during the establishment of the mitigation strategies.
Detailed explanation of the risk management strategy for the project
The risk management strategy would provide us coherent approach for identifying,
man and an assessment of all the risk. The four strategies that are mainly involved in this
project for managing risk would include avoiding it, reducing it, transferring it for accepting
it according to the project requirement. Following would be the representation of the risk and
the management strategy that would be applied to the project as for the identified risks:
Identified Risk Risk
Severity
Risk
Ownership
Mitigation Strategy
Difficulties in
agreeing the
home design and
layout with the
partner
Medium Partners Understand the reasons that the partner is
explaining about the disagreements. After
listening to all the reasons for the
disagreements it is better to understand and
find a way to resolve all the disagreements
by coming to a discussion. If it is found that
the reasons for which the partner is
disagreeing to the several factors out of
trivial reasons, proper guidance should be
provided so that the partner may find out the
actual factor to agree

8RESEARCH PROPOSAL
Delaying the
discussion with
the chosen
builder to obtain
their final cost
estimation
High Builder The builder should be provided with the
information about this agreement of
electrical appliances and other applications
to the dream home project, providing them
with the information that time is required to
resolve the conflict between both the
partners to move on with the project
Losing the
eligibility to
apply for the
Keystart program
High Partners About the salary that still needs to be e
credited to the partners account, for which
the Keystart program might not be still
eligible, then help must be developed from
the side of the other partner so that the
threshold limit might not exceed to apply.

9RESEARCH PROPOSAL
References
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