This research project explores the impact of globalisation on business success, using BT Group plc as a case study. It examines the concept of globalisation, its influence on business success, and the specific ways BT Group plc leverages globalisation for growth. The project includes a research methodology, anticipated outcomes, and a Gantt chart.
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Research Proposal
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Table of Contents TITLE.............................................................................................................................................1 INTRODUCTION/BACKGROUND TO THE RESEARCH........................................................1 RESEARCH QUESTION................................................................................................................1 RESEARCH AIM AND OBJECTIVES.........................................................................................1 LITERATURE REVIEW...............................................................................................................2 RESEARCH METHODOLOGY.....................................................................................................3 ANTICIPATED OUTCOME.........................................................................................................4 GANTT CHART............................................................................................................................4 ..........................................................................................................................................................5 REFERENCES...............................................................................................................................6 .........................................................................................................................................................6
TITLE “To identify the impact of globalisation in driving business success.A case study on BT Group plc. INTRODUCTION/BACKGROUND TO THE RESEARCH Globalisation is the effective process of integration and interaction among governments, companies and people worldwide. In addition, it is the spread of technology, product, jobs and information across national cultures and borders(Auer,Borio and Filardo,2017). For this project chosen organisation is BT Group plc, it is a British multinational telecommunicationscompany in London, United Kingdom. It was founded in 1969 by Jan du Plessis, Philip Jansen.Company specialise in selling of mobile telephony, fixed-line telephony, digital television, telecommunications equipments etc. Along with this, globalisation is as biggest concept for multinational organisation because it will support them in improving reputation of company internationally. Globalisation is also important and significant for BT Group plc by increase its business success and growth effectively. RESEARCH QUESTION What are the basicconcept of globalisation? What are the influence of globalisation in making a business successful? What are the different ways that assist in driving business success of BT Group plc? What are the relationship between globalisation and business success of BT Group plc? RESEARCH AIM AND OBJECTIVES Research Aim: Main aim of this research is “To explore the influenceof globalisation in driving business success.A case study on BT Group plc. Research Objectives: To investigate about the basic concept of globalisation. To examine the influence of globalisation in making a business successful. To explore different ways that assist in driving business success of BT Group plc. To determine the relationship between globalisation and business success ofBT Group plc. 1
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LITERATURE REVIEW Literature review is introduce as a scholarly paper which includes current knowledge about substantive findings(Shenkar,Luo and Chi,2014). It is an important section in research project because it help a researcher to explore inconstancies such as conflict in previous studies and gaps in research. Therefore, this part of research is more helpful for investigator to address all objectives and questions in well planed manner. The concept of globalisation:- According to the Akindele, Gidado, and Olaopo, (2002), globalisation introduce to the essentialprocessof intensificationofcultural,social,politicalandeconomicrelationsacross international boundaries. Globalisation has lead to maximising competition and a financial and economicshiftfromdevelopingtoemergingeconomics.Itismoresignificantconceptfor multinational organisation because it promotes a sense of cultural awareness, global economic inter- dependency and international co-operation. The influence of globalisation in making a business successful:- According to the Philip Piletic, globalisation is essential and significant process for multinational organisation because it will help them in driving business successin different ways such as marketing equalization, market expansion and global stability. It is highly influence on international business by providing opportunities regarding to increase customer base, maximise sales by expanding operations and functions at emerging market. It will further help them in accomplishing competitive advantages and improving brand awareness at global level. Different ways which support the BT group plc in driving success in the business:- According to theZajda, (2018), there are several ways through which the BT group is gaining the success in the market. These ways are helping the firm in gaining the success at international level. Theseways includes maintaining consistency in the business operations and process, quality, cleanliness, hygiene etc. Also the BT group plc is taking huge risks for establishing their brand presence and recognition in the world. The firm is also using the steps like adapting to the trends and preferences of the customers, working with the people, growing an spotting the talented people etc. Relationship between the success of BT group plc and globalisation: As per the point of view of Sifianou, (2013), globalisation is helpful for the BT group plc in accomplishing the desired success and growth in two ways. The first is franchise business model 2
which enables the management to share the risk and reward which arises by exploiting the different opportunities in business. Second is the innovation which is used for improving the services and products of the firm for satisfying the needs and demands of the customers according to the factors such as economic, local and demographical. RESEARCH METHODOLOGY It is important part of research project because with the use of this researcher can easily collect accurate information about the topic. There are some useful approaches and methods of research which are identified as under: Research Philosophy In research, there are generally two types of philosophies which are used by the researchers. These are interpretivist research philosophy and positivist research philosophy (Sifianou, 2013). Thepositivist philosophy is based on the experience which are known as valid source of knowledge. The Interpretivist philosophy is based on the natural approach of data collection like questionnaire, observations and interviews. Secondary data research is generally used in interpretivist philosophy. Research Approach The approaches which are sued in research is deductive and inductive approach. In inductive approach, the theories andobservations are planned in the end of research as results obtained. Whereas deductive approach is concerned with the development if hypothesis which is based on existing theory. The inductive approach design the strategy for testing the hypothesis Also the inductive approachrelies on the subjectivity for evaluating the observations. Data collection:For collecting accurate data related to the topic, there are basically two types of data collection sources such as primary and secondary. With the help of primary research questionnaire will be used because it give real data about the research(Yu,Byun and Lee,2014). On the other side, in case of secondary research, different number of articles, books, publication research are used to accumulate in-depth information regarding to the study. Both types of data collection methods used in this research because these are provide relevant information related to topic. ANTICIPATED OUTCOME Globalisation is a biggest concept for organisation or researcher because with the help of this they can easily achieve anticipate outcomes. The expected results or outcomes of the research are 3
mainly linked to advancement of theoretical understanding of the administration of business services. Therefore with the help of this company or researcher can know effective outcomes for future research. GANTT CHART This is a type of graphical presentation used by researcher to explore starting and ending time for completion of research activities(Zajda,2015). It will also help an investigator to complete all activities and tasks in systematic and effective manner. 4
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REFERENCES Books and Journals Auer, R., Borio, C. E. and Filardo, A. J., 2017. The globalisation of inflation: the growing importance of global value chains. Shenkar, O., Luo, Y. and Chi, T., 2014.International business. Routledge. Sifianou,M.,2013.Theimpactofglobalisationonpolitenessandimpoliteness.Journalof Pragmatics.55.pp.86-102. Yu, Y., Byun, W. H. and Lee, T. J., 2014. Critical issues of globalisation in the international hotel industry.Current Issues in Tourism.17(2). pp.114-118. Zajda, J., 2015. Globalisation and its impact on education and policy. InSecond international handbookonglobalisation,educationandpolicyresearch(pp.105-125).Springer, Dordrecht. Online Akindele,Gidado,andOlaopo,2002.Conceptofglobalization.2017.[Online].Available through:<http://www.postcolonialweb.org/africa/akindele1b.html>. PhilipPiletic,2019.Influenceofglobalisation.2017.[Online].Available through:<http://www.iqualifyuk.com/library/business-management-section/the-impact- of-globalisation-on-international-business/>. 6