Research Proposal on Working Title of the Dissertation 2022

RESEARCH PROPOSAL

Table of Contents
Working title of the dissertation.................................................................................................3
Aim of the research....................................................................................................................3
Objectives...................................................................................................................................3
Introduction................................................................................................................................3
Literature search and overview..................................................................................................4
Annotated bibliography..........................................................................................................4
Research method and design......................................................................................................6
Research paradigm.................................................................................................................6
Data collection and sampling.................................................................................................6
Data analysis...........................................................................................................................6
Ethical consideration..............................................................................................................7
Plan of the project......................................................................................................................7
Reference list..............................................................................................................................9
List of literature........................................................................................................................10
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Working title of the dissertation
Impacts of training and development on employee performance – a study on banking sector,
Kuala Lumpur Malaysia
Aim of the research
To conduct study for finding out the impacts of training and skill development on staff
performance on the identified banking firm in Malaysia
Objectives
● To evaluate the relationship between employee performance and on-job training
● To assess the influence of off-job training on employees
● To critically evaluate the impact of job rotation on employee performance.
● To recommend appropriate strategies to improve employee performance
Introduction
Training and development programs help to improve essential skills of employees in a
banking firm that impacts their performance. An increase in staff performance helps to
increase productivity of the banking organizations. This topic is interesting because on-job
training helps to increase satisfaction rate of employees and it is considered as an effective
tool to increase firm's performance. This topic can help to describe key theories like Herzberg
two-factor theory and Maslow hierarchy of needs. This study can help management of
banking industry to understand the need for employee training and its impact on employees.
On job training, online training and other career development opportunities increase
satisfaction rate of employees and reduce employee turnover.
● Problem statement
Employees are the backbone of all sectors and organizations train them to increase their level
of competency. The banking sector of Malaysia is concerned about providing a good
experience to their customers. As stated by Shafiq and Hamza (2017), employees of this
sector play an important role in satisfying different needs of customers. Due to this reason, it
is important for this sector to arrange skill development programs to help staff for improving
their personal and professional skills. On the other hand, Hee et al. (2016) have mentioned
that organizations must assess the effect of training programs on their employee performance.
It can help them to plan for more training programs and they will be able to identify more
areas training. Training and development programs allow employees to develop new skills
and allow them to improve existing skills. Lack of skilled employees can affect
organizational performance negatively and firms can fail to beat their competitors. Lack of
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adequate training opportunities limit the ability of staff to provide the best quality service
according to the demands of customers.
Literature search and overview
Keywords that are used to search the literature are “employee training and development",
Malaysian banking industry and others. Different HRM theories like Maslow hierarchy of
needs, Herzberg's theory of motivation and others were investigated to gain an idea about the
background of the topic. Different textbooks and articles were reviewed properly for gaining
knowledge regarding keywords for searching literature.
Annotated bibliography
Citation: Shafiq, S. and Hamza, S.M., 2017. The effect of training and development on
employee performance in private company Malaysia. International Journal of
Education, Learning and Training, 2(2)
In study, the main objective was to measure the impact of employee training and
development on performance of an employee. Quantitative analysis was conducted with the
help of questionnaire and this is done on the basis of empirical literature. A convenience
sampling technique was adopted for performing selection of respondents. The results of this
study show that all independent variables of this research like job enrichment, on the job
training and others have a significant impact on performance of staff in banking
organizations. This includes financial performance of the organization. SPSS analysis was
conducted to analyze the data that were collected through the help of questionnaire.
Citation: Shah, S.H.A. and Beh, L.S., 2016. The impact of motivation enhancing
practices and mediating role of talent engagement on turnover intentions: Evidence
from Malaysia. International Review of Management and Marketing, 6(4), pp.823-835.
This research was conducted to measure the impact of motivating activities like training
program on turnover intention and engagement of talents. The base of this study was Kuala
Lumpur, Malaysia. Quantitative analysis was done and a questionnaire was distributed to 560
respondents. For testing the hypothesis, structural equation modeling was implemented. The
results of this study show that motivational practices in a private organization like
recognition, training, wage reconstruction has a significant impact on staff motivation. The
findings of this study are essential because it provides an idea to managers for motivating
their staff utilizing different tools like training and development programs.
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