The Role of Diversity Practices in Workplace

This assignment delves into the crucial role diversity practices play in fostering a positive and productive work environment. It examines how initiatives promoting diversity and inclusion contribute to building trust and enhancing employee engagement. The analysis draws upon relevant academic research, reports, and theoretical frameworks to shed light on the complexities of managing diversity effectively.

Research Report

Table of Contents
TITLE: The effect of workplace diversity on employee performance - A Case study on Real
Foods. ..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
Background.................................................................................................................................1
Rationale.....................................................................................................................................1
Aims and objectives....................................................................................................................1
LITERATURE REVIEW................................................................................................................2
Understand the factors included in workplace diversity.............................................................2
Employee performance in Real Foods........................................................................................3
Relationship between workplace diversity and employee performance in the Real Foods........3
METHODOLOGY..........................................................................................................................4
Research philosophy...................................................................................................................4
Research design...........................................................................................................................5
Research Approach.....................................................................................................................5
Data Collection............................................................................................................................5
Sampling.....................................................................................................................................6
Data Analysis..............................................................................................................................6
Ethical Considerations................................................................................................................6
Questionnaire..............................................................................................................................6
FINDINGS AND ANALYSIS........................................................................................................8
RECOMMENDATIONS AND FUTURE RESEARCH...............................................................15
Recommendations.....................................................................................................................15
Further, research areas consideration........................................................................................16
REFERENCES..............................................................................................................................17

TITLE: The effect of workplace diversity on employee performance - A Case
study on Real Foods.
INTRODUCTION
Background
Cultural diversity could be determines in several ways. In this context, it is important for
every business to analysis workplace effectiveness. It could be determines with recognising,
understanding and accepting individual with different elements such as age, class, physical
ability, etc. Furthermore, it can be determine in two terms such as primary and secondary.
Primary dimension includes age, gender, sexual orientation, etc. (Wrench, 2016). However,
secondary dimension include religion, education, geographical location, etc. Globalisation is the
triggered which consider more interaction amongst different people due to cultures and
background. Diversity can be issue in the business which requires solution. This is because, it
creates disadvantages but also has great advantages to face challenge.
Rationale
From last several years, it has been seen that cultural diversity helps to promote
systematic results in the business analysis. With this regard, main aim of the Real Food is to
implement different aspects through discrimination could be avoid. Promotional activities in the
workplace diversity also continuously developed with the policy that implement to provide equal
employment chances to each person (Lynch, 2017). It assists to create effectiveness and attain
desired results which turned to make success. Managing diversity is important concentration that
requires focusing on the business development and outcomes.
Aims and objectives
Aim: To analysis the effect of workplace diversity on employee performance - A case study on
Real Foods.
Objectives:
 To understand the factors included in workplace diversity.
 To analysis employee performance in Real Foods.
 To implement relationship between workplace diversity and employee performance in the
Real Foods.
1

 To recommends ways through workplace diversity can be consider in positive aspect.
Research Question
 What do understand the factors included in workplace diversity?
 How to analysis employee performance in Real Foods?
 How implement relationship between workplace diversity and employee performance in
the Real Foods?
 What are recommends ways through workplace diversity can be consider in positive
aspect?
LITERATURE REVIEW
Understand the factors included in workplace diversity
As per the view of Barak, (2016), concept of workplace diversity could be differs from
business to business. In this regard, different types of norms, guidelines, rules, etc. defines which
stipulated towards aims and business develop their systematic work in it. Therefore, business
implement concept of workplace diversity to increases its productivity and income. With the help
of this concept, there are different factors included. For instance common type which consider
significant role in the decision making process. Every business differ in term of size and
activities so that there are different rules also implemented towards them. Furthermore, Cascio,
(2018) argued that organisational culture of the companies also differ from each other. As
results, it could be defines as the set of values which could be share in the business. It creates
impact on the activities. There are around five major components which helps to refer
organisational culture such as practices, vision, value, people, place and history. In this way,
decision consider with unique concept and workplace diversity is based on the beliefs and norms.
According to the point of Certo, (2018), company location is the another important
consideration which contributes to make decisions and employ for diverse workforce. In this
way, manufacturing plants situated on the choice of workers diverse cultures. Workers need to
operate their systematic functions and operations to develop ability to define efficiency as well.
On the other hand, Downey, Werff and Plaut, (2015) argued that some businesses have ability to
employ with different workforce in the country origin. It assists to look upon the development
objectives and goals that are carried to make systematic results in the business. Variety of age
group could be represent in the enterprise. Therefore, different kinds of employees works with
2

more experienced, less experienced, medium or large employ, etc. Each group have distinct
strength to the organisation to hinder productivity.
Employee performance in Real Foods
As per the point of Greene and Kirton, (2015), employees performance in the Real Foods
is very innovative and creative. Therefore, it assists to look upon the systematic work
performances that assists to attain more profits and revenue at workplace. Every employee has
different age with each other. Therefore, it creates unique feature for business development and
attain desired results as well. It is extended beyond race or ethnicity which includes newcomers
status with different factors such as geography, language, politics, etc. Beside this, Hakim,
(2016) generated their views that diverse workplace reflect on the communities so that small
businesses think about the more broadly and consider different people in it. In order to address
workplace diversity, it is important to look upon the group of people who possess historical,
cultural, systematic reasons which excluded from the workplace. In the chosen business, it
creates impact positively to deal with the different functions and operations. Therefore, it will
focus on the different information to cope up with the challenge.
According to the point of Hunt, Layton and Prince, (2015), there are a million of people
exist that have one or more disabilities. Therefore, it is determines in other term of the
interpretation. It includes different kinds of interpretation which classified in broad context such
as physical impairment, mental illness, development and learning disability. Temporary
disability such as illness and impairment can be occur due to any accident. Therefore, visible
disabilities such as person who uses mobility aid and wheelchair. On the other hand, Klarsfeld,
Roper and Tatli, (2014) describes their views that invisible disabilities determine in term of
intellectual impairment and mental health issues. These types of disabilities refereed as the
hidden because it is generally often and undisclosed due to the societal stigma fear which impact
on the employment. Workplace diversity could be consider cost advantage because doing poor
job in integrating workers enhances so that it create benefit for them. Resources acquisition
determines in term of argument which adopted to manage and develop reputation in favourable
term as the prospective employers for women and ethnic minorities.
Relationship between workplace diversity and employee performance in the Real Foods
As per the point of Lynch, (2017), diversity management and employees performance has
positive relationship in the Real Foods because it considers degree of investment in initiatives
3

which resultant to make cost of communication, coordination and conflict. Fostering diversity is
associated with the cost of communication, which negatively influence to the organisation.
However, Mencl and Lester, (2014) argued that business environment become more global and
organisation consider their functions to implement cultural values, motivation, work styles,
lifestyles, etc. Real Foods make their efforts to manage their diverse workforces which
encourages in term of individual differences with singular identity. On the basis of diversity
management, it can be seen that natural things are importantly considered to focus on the
utilisation of HR management practices. In order to consider views of Nelson and Quick,
(2016), diversity management is broadly defined as the utilisation of HR management practices
which enhances and maintain variations occur in human capital. It helps to accomplish and
facilitate objectives in systematic manner for ascertained systematic results in the business
environment. Diversity management also defines as the management philosophy that recognised
values with heterogeneity in the businesses.
Schermerhorn, Davidson and McBarron, (2014) explored their views that employees are
possessed diversity of disabilities struggle against to meet with systematic work performance.
Gender differences mean that man are generally dominated towards the job so that staffed with
female are just opposite with this manner. This is because, it is difficult to break their
preconceived belief about the strength and weaknesses with opposite gender. This is because,
many small businesses found staff are widely diversity which includes training manage
harmonious relationship among the employees.
METHODOLOGY
Research methodology is the systematic analyses' method that is used in the field of
research. It assists in answering the research question in systematic manner.
Research philosophy
There are two types of philosophies: interretivism and positivism. Interpretivism is the
type of method which is applied in qualitative type of investigations. In this scholar uses theories
and models in order to develop understanding about the subject matter. Positivism is another tool
that is used in quantitative studies where scholar has to formulate hypotheses and test these
hypotheses in order to know about the topic (Chatrakul Na Ayudhya, Smithson and Lewis,
2014). Current study is based on expansion opportunities for cafe business through implementing
4

marketing strategies, it is qualitative in nature. Thus, researcher has applied interpretivism
philosophy. That has supported in collecting quality data about the topic and developing
understanding about the expansion strategies and issues faced by cafe while planning for
expansion.
Research design
It is the method that describe outline of the investigation and how a researcher will
conduct the entire study. There are various type of research design such as experimental,
exploratory, descriptive, etc. (Jensen, 2013). In the present research scholar has applied
descriptive research design that has supported the researcher in describing issues in expansion
and impact of marketing on expansion of business very well. Descriptive studies are based on
observation but not limited to this only. It involves human being in the investigation or conduct
survey so that in-depth detail about the topic can be gathered.
Research Approach
There are two main approaches: inductive and deductive that are used in different types
of research projects. Inductive is the method in which scholar involve participants and collect
qualitative data about the subject matter (Lee and Jarvik, 2014). On other hand deductive
approach is the method in which researcher has to test hypotheses and on the bases of results of
these hypotheses researcher can draw conclusion. Inductive approach conducts the research from
specific to general direction and deductive approach carry out the entire investigation from
general to specific direction. Present research project is qualitative in nature thus, researcher has
applied inductive research approach in order to address the research problems.
Data Collection
It is the method that supports the scholar in gathering in-depth detail about the topic and
developing understanding about subject matter. Primary and secondary both types of data
collection method is being used in the current research project (Lee, 2014). Researcher has
applied questionnaire technique in order to gather first hand primary information about the
expansion opportunities for cafe business through implementing marketing strategies. Apart
from this, scholar has also used secondary data from books, journals, internet articles in order to
understand the subject properly and conduct effective research on it.
5

Sampling
Sampling is the method of involving right people in the research in order to get accurate
information about the subject matter. In the current project scholar has applied random sampling
technique. This has supported in gathering information without bias. Researcher has involved 20
employees of Real Food as sample in the investigation (Jensen, 2013).
Data Analysis
It is most essential part of the research project, it assists the researcher in analysing the
data and reaching to the final conclusion. There are various techniques of analysing the data such
as SPSS, thematic analysis etc. SPSS is applied in the quantitative type of researches in which
scholar has to apply statistical test in order to find accurate results. On other hand thematic
analysis is applied in the qualitative type of researches. Present study is qualitative in nature thus,
scholar has used thematic analyses method (Chatrakul Na Ayudhya, Smithson and Lewis, 2014).
Graphs, charts and themes has supported in presenting the details in effective manner and
drawing valid conclusion.
Ethical Considerations
It is most essential thing that need to be considered by the scholar in each study. In the
present research scholar has taken care of this aspect and has not forced any participant to share
their views. Researcher has taken their written consent and then asked questions with them
(Jensen, 2013). Apart from this, investigator has developed understanding about the expansion
opportunities for the cafe business through marketing strategies by reading previous journals and
internet articles, Scholar has not copied any materiel from any site and thus, there is no
plagiarism issue. Scholar has maintained confidentiality and data has not be shared with any
third party.
Questionnaire
Questionnaire
Name:
1. In which elements, employees are lie in term of age?
 20 to 29
 30 to 39
6

 40 to 49
 Above 50
2. How many females and male work in Real Food?
 Male
 Female
3. How long employees are work over there?
 0 to 5
 6 to 10
 11 to 15
 more than 15
4. Which is main diversity factor included in Real Food?
 Language
 Background
 Cultures and values
 Any other
5. As per your opinion, which element generally create impact in term of gender?
 Recruitment process in term of gender basis
 Real Food not taking methods to hire women
 Opportunities are only exist towards growth for men
6. What do you think about workforce diversity in term of employee performances?
 Positive
 Negative
 Not sure
7. Which is the main advantages in term of workforce diversity in Real Foods?
 Implementation of educational background
 Opportunities for growth and advancement for low qualification of employees
 Equal treatment to all people
8. Which is main aspect implemented in the chosen business regarding employee work
performance?
 Committed to the mission and vision
 Cooperate well with different colleagues
7

 Different ethnic background
 Working with all members together
9. Do you agree with the workplace diversity in Real Food?
 Yes
 No
 Cannot say
FINDINGS AND ANALYSIS
Theme 1 30 to 39 years age group of people generally exist in the business
In which elements, employees are lie in term
of age?
Respondents
20 to 29 2
30 to 39 8
40 to 49 6
Above 50 4
8

Interpretation: In order to carry the above graph, it can be stated that there are maximum 8
people exist that belong to the age of 30 to 39 years. Furthermore, there are 2 employees work
who considered their part in the age of 20 to 29. 6 employees of the business are lie in 40 to 49.
Remaining 4 candidates are working who belong from more than 50 years age. Hence, it can be
stated that different age group of people are working in the Real Food to develop their effective
functioning.
Theme 2 In Real Food maximum people are male
How many females and male work in Real
Food?
Respondents
Male 14
Female 6
9
2
8
6
4
20 to 29
30 to 39
40 to 49
Above 50

Interpretation: The above graph shows that there are 14 candidates work who are male.
Furthermore, there are remaining candidates female which are 6 in number.
Theme 3 Maximum people are working from 0 to 5 years
How long employees are work over there? Respondents
0 to 5 14
6 to 10 3
11 to 15 2
more than 15 1
10
14
6
Male
Female
14
3
2
1
0 to 5
6 to 10
11 to 15
more than 15

Interpretation: In respect to carry the above graph, it can be stated that there are 14 employees
work from 0 to 5 years. Furthermore, there are 3 candidates exist those work from the 6 to 10
years only. In addition to this, there are 2 candidates who work from 11 to 15 years. Remaining 1
candidate work from 15 years. Therefore, it can be stated that only one candidate has more
experience from other because he considers their more part to attain systematic work. It helps to
develop systematic work and develop systematic work performance in the business environment.
Furthermore, it also focuses to implement new and innovative results that can be make to grow
part of employees.
Theme 4 Language is main factor included in Real Food
Which is main diversity factor included in
Real Food?
Respondents
Language 12
Background 6
Cultures and values 2
Any other 0
Interpretation: In order to focus on the present study, it can be define there are 12 employees
stated that language is important consideration which factor include for workplace diversity in
the Real Food. Furthermore, there are 6 candidates exist that said that background differences
11
12
6
2
Language
Background
Cultures and values
Any other

create impact on the workplace diversity of the chosen business. Remaining two candidates
stated that cultural and values are main aspect which create impact on the business performance.
Theme 5 Recruitment process in term of gender mainly create impact
As per your opinion, which element
generally create impact in term of gender?
Respondents
Recruitment process in term of gender basis 15
Real Food not taking methods to hire women 3
Opportunities are only exist towards growth
for men
2
Interpretation: From the above analysis, it can be determines that there are around 15 who said
that recruitment process in term of gender basis create impact on workplace diversity in the Real
Foods. Furthermore, there are opportunities to grow for men which stated by 2 people only. In
addition to this, Real Food not taking actions to deal with women part in the business. As results,
it can be finally concluded that recruitment process generally impact on the functions and
operations of the enterprise.
Theme 6 Maximum people have same responses in term of workplace diversity
12
Recruitment process in term of gender basis
Real Food not taking methods to hire women
Opportunities are only exist towards growth for men
0
2
4
6
8
10
12
14
16
15
3
2
Respondents

What do you think about workplace
diversity in term of employee
performances?
Respondents
Positive 8
Negative 8
Not sure 4
Interpretation: In order define the above graph, it can be summarised that there are 8 employees
said that workplace diversity it generally creates positive impact on the business functions and
operations of the company. Furthermore, there are other 8 candidates exist those stated that it
impact negatively on the effective functioning which focuses to produce systematic work
performance. Remaining 4 candidates are not sure about it so that it it could be impact negatively
to produce systematic work performance in the environment.
Theme 7 Implementation of educational background is the main advantages in workforces
diversity in Real Foods
Which is the main advantages in term of
workforce diversity in Real Foods?
Respondents
Implementation of educational background 12
Opportunities for growth and advancement for 5
13
Positive
Negative
Not sure
0 1 2 3 4 5 6 7 8
8
8
4
Respondents

low qualification of employees
Equal treatment to all people 3
Interpretation: The above graph interpreted that implementation of educational background is
the important consideration which assists to look upon the different activities and performance
that are needed to make sure effective results will be gain in the business. Furthermore, there are
3 candidates exist that stated that equal treatment to all people need to develop effective results
in the enterprise. In this consideration, Real Food able to develop their effective results in the
environment. Remaining 5 candidates said that there are more opportunities for growth and
advancement for low qualification of employees.
Theme 8 Committed to the mission and vision is the main advantages in selected business.
Which is main aspect implemented in the
chosen business regarding employee work
performance?
Respondents
Committed to the mission and vision 13
Cooperate well with different colleagues 3
14
12
5
3
Implementation of
educational background
Opportunities for growth
and advancement for low
qualification of employees
Equal treatment to all
people

Different ethnic background 2
Working with all members together 2
Interpretation: In order to look upon the following graph, it can be stated that there are 17
people exist that committed with the mission and vision to ascertain effective results at
workplace. In this regard, it is important to look upon the different activities that assists to
implement ethnic background with Real Food company. Furthermore, there are remaining people
said that working with the all members together is the best strategy to develop systematic work
performance.
Theme 9 People are agreed that workplace diversity in Real Food need to implement
Do you agree with the workplace diversity
in Real Food?
Respondents
Yes 12
No 5
Cannot say 3
15
13
3
2
2
Committed to the mission
and vision
Cooperate well with different
colleagues
Different ethnic background
Working with all members
together

Interpretation: In respect to look upon the present graph, it can be summarised that there are 12
candidates exist that said that workplace diversity needed at workplace of Real Food.
Furthermore, there are 5 candidates exist those interpret that there are no requirements of
workplace diversity in the business environment. Remaining people said that it cannot be said
that it is effective or not to develop systematic work performances in the business environment.
RECOMMENDATIONS AND FUTURE RESEARCH
Recommendations
In order to look upon the present report, it can be interpret that workplace diversity
considered positive impact to work in systematic manner. With this regard, certain
recommendation require implement in the business that are as follows: Equal treatment to female and male: In respect to implement systematic functions, it is
important for the business development and attain desired results as well. It will help to
make sure that all people are same for the selected enterprise (Wrench, 2016). Provide proper training to all employees: Furthermore, Real Food need to implement
proper training program for all employees who are work in it. It will assist to develop
effectiveness and attain more systematic results as well. It helps to concentrate on the
advantages and disadvantages to focus on the creativity.
16
12
5
3
Yes
No
Cannot say

 Implement workplace diversity without discrimination: In addition to this, workplace
diversity need to implement without any discrimination. Therefore, effectiveness could
be develop in successful way. As results, it assists to gather more people in business.
Further, research areas consideration
Following are certain areas for further research consideration in the enterprise:
 Analysis impact of social media factors on employees' performance.
 Impact of financial motivation on employees' participation.
 Influence of digital technology to attract customers.
17

REFERENCES
Books and Journals
Barak, M.E.M., 2016. Managing diversity: Toward a globally inclusive workplace. Sage
Publications.
Cascio, W., 2018. Managing human resources. McGraw-Hill Education.
Certo, S.C., 2018. Supervision: Concepts and skill-building. McGraw-Hill Education.
Chatrakul Na Ayudhya, U., Smithson, J. and Lewis, S., 2014. Focus group methodology in a life
course approach–individual accounts within a peer cohort group. International Journal of
Social Research Methodology. 17(2). pp.157-171.
Downey, S.N., Werff, L. and Plaut, V.C., 2015. The role of diversity practices and inclusion in
promoting trust and employee engagement. Journal of Applied Social Psychology, 45(1),
pp.35-44.
Greene, A.M. and Kirton, G., 2015. The dynamics of managing diversity: A critical approach.
Routledge.
Hakim, C., 2016. Key issues in women's work: Female diversity and the polarisation of women's
employment. Routledge-Cavendish.
Hunt, V., Layton, D. and Prince, S., 2015. Diversity matters. McKinsey & Company, 1, pp.15-
29.
Jean, R.J.B. and et.al., 2016. Assessing endogeneity issues in international marketing
research. International Marketing Review. 33(3). pp.483-512.
Jensen, K. B., 2013. A handbook of media and communication research: Qualitative and
quantitative methodologies. Routledge.
Klarsfeld, A., Booysen, L. and Tatli, A. eds., 2014. 9.78 E+ 12: Country Perspectives on
Diversity and Equal Treatment. Edward Elgar Publishing.
Lee, C. I. and Jarvik, J. G., 2014. Patient-centered outcomes research in radiology: trends in
funding and methodology. Academic radiology. 21(9). pp.1156-1161.
Lee, S. P., 2014. A query on research methodology and ethics: defending Citizens Advice, its
work and goals. Work, employment and society. 28(6). pp.1016-1025.
18

Lynch, F. R., 2017. The diversity machine: The drive to change the white male workplace.
Routledge.
Mencl, J. and Lester, S. W., 2014. More alike than different: What generations value and how
the values affect employee workplace perceptions. Journal of Leadership &
Organizational Studies, 21(3), pp.257-272.
Nelson, D. L. and Quick, J. C., 2016. Orgb. Nelson Education.
Schermerhorn, J., Davidson, P. and McBarron, E., 2014. Management: Foundations and
Applications (2nd Asia-Pacific Edition). John Wiley & Sons.
Wrench, J., 2016. Diversity management and discrimination: Immigrants and ethnic minorities
in the EU. Routledge.
19