Customization Challenges of Cloud ERP System in Retail Sector at Saudi Arabia

RESEARCH SKILLS AND
CONSULTANCY
PLANNING
Analysis on the customization challenges associated with Cloud ERP
System in Retail Sector at Saudi Arabia

Introduction:
• ERP or the Enterprise Resource Planning is considered to be one of
the most effective system.
• This is associated with assisting the retail sectors in running of the
business along with allowing the power of having control over the
overall business process by means of adaptation of an organized way.
• It has been reported that most of the organization fails in executing
the ERP system because of lack of proper administration support and
also due to proper selection of the ERP vendors

Introduction:
• Amongst the various issues, the issues related to the customization is mainly faced by the Cloud
ERP systems. The reason behind this is that each of the enterprise is unique and the company
generally requires new software packages which is to be used for supporting the various
business process.
• The situation when the issues mainly arise is when the expectations of the customers from the
Cloud ERP system is related to fact that the Cloud ERP system is working as per the needs of
the customers and is also associated with providing a similar level of customization upon the on-
premise ERP solutions.
• This is considered to be a valid concern which is related to the system and is associated with
stating the fact that the Cloud based ERP system is providing less flexibility along with less
customization than the traditional ERP systems.
• In case when the ERP system is not associated with bringing any significant value then it is
expected that the end users should move towards the adaptation of the new processes so as to
run the business.