Challenges Faced by Hotels in Hospitality Management

Researching Tourism and Hospitality
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
Research aim and objectives........................................................................................................3
Approaches to Research...................................................................................................................4
Research Strategy.............................................................................................................................4
Literature Review.............................................................................................................................5
Importance of hospitality management in hotels.........................................................................5
Economic effect of Covid-19 on hotels.......................................................................................5
Challenges faced by hotels in hospitality management...............................................................6
Ways to overcome from challenges of hospitality management.................................................7
Qualitative discussion of secondary data.........................................................................................9
Importance of hospitality management in hotels.........................................................................9
Economic effect of Covid-19 on hotels.......................................................................................9
Challenges faced by hotels in hospitality management...............................................................9
Ways to overcome from challenges of hospitality management.................................................9
Coding and classifying qualitative data ........................................................................................10
Research ethics...............................................................................................................................10
Access to data................................................................................................................................11
Conclusion ....................................................................................................................................11
REFERENCES..............................................................................................................................13
.......................................................................................................................................................14

INTRODUCTION
Tourism and hospitality industry contributes a major role in enhancing and developing
economy of a nation. This sector refers the professional management techniques, which includes
a number of sectors like hotels, restaurants, transportations and more (Aquino, 2019). With
growing concern on enhancing customer satisfaction, this sector is continuously booming from
last few decades, which help in earning more growth and development. But research shows that
there are number of factors present which limiting the success of hospitality businesses of UK.
One of the most concerning factor affect hospitality and tourism industry today, is pandemic
attack of Corona virus or Covid-19.
The present assignment is going to explore some facts about challenges that are currently
faced by this sector of UK. For this purpose, a case analysis is made on Marriott International
Hotel, which is facing problem related to decreasing its occupancy rate. This multinational hotel
is one of best of UK, which has extended its large chain in more than 131 countries and operates
over 30 international brands over there. To gain insight on this company and avail opportunity to
make research on challenges face by it, an empirical finding will be conducted. This would help
in exploring useful insights about manner in which dynamic lodging demand respond towards
epidemic based upon severity.
Research aim and objectives
Aim: “To enumerate the impact of Covid-19 pandemic attack on hospitality management of
Marriott International Hotel”.
Research objectives:
 To carry a deep analysis on importance of hospitality management in hotels
 To determine the economic effect faced by Marriott International hospitality after
outbreak of Covid-19
 To analyse the challenges, occur after outbreak of pandemic attack on hospitality
management of Marriott International Hotel
 To recommend the ways that help Marriott International Hotel in improving the
efficiency of its hospitality management
Research questions:
 What is the importance of hospitality management in hotels?