Resort Operation Management - Doc

Added on - 05 Oct 2020

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Resort OperationManagement
Table of ContentsINTRODUCTION..........................................................................................................................1TASK 1............................................................................................................................................11.1 Different Functions of Resort Operations Management.......................................................11.2 structure of the resort offices of different types of tour operator..........................................1TASK 2............................................................................................................................................12.1. Importance of Effective Quality System..............................................................................12.2. Implementation of Effective Quality System by an Organisation and its Impact on ResortOperations...................................................................................................................................3TASK 3............................................................................................................................................43.1. Analysis the Incidents that Effect Health and Safety of Customers and Staff....................43.2 Procedure to deal with different incidents............................................................................53.3 Procedures for link with guidelines of trade associations and government bodies...............6CONCLUSION...............................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONIn present world, rivalry is high among all the industries of the organisations. Resortmanagement is the component of the lodging industry and hospitality. Various kinds of managersunder this resort who supervise the beverage and food and maintains the various activities of thedepartment(Wang and et. al., 2016). Resort managers should familiar with all prospects of thisindustry and have a most important amount of experience related to hospitality industry. In thisreport chosen organisation is ROE park resort which deals in hospitality industry and situated inUK. In this report include functions of resort operations and different types of tour operators. Inthis also include that how quality systems and procedures affect the legal and conflict situations.At last include incidents that affect the operations of a resort and procedures of dealing withdifferent incidents and how procedure is implemented by tour operators.TASK 11.1 Different Functions of Resort Operations ManagementResort Operations ManagementIt is a part of lodging and hospitality industry which includes maintenance, food andbeverage and performance department. There are various types of managers in a resort whomanage different activities in division of food, maintenance and other activities(Anvari-Moghaddam, Monsef and Rahimi-Kian, 2015). It is a field of management which involvescareers in hotels, casinos, spas and resort. Resort operation management perform differentactivities which include coordination and handling of different tour operators, functions ofcustomers services related to health and safety issues.Functions of Resort OperationResort operations have different functions which are as follows:-FunctionsRoe Park ResortSt Michaels ResortOperationsIn this function, Roe ParkResort have to operatedifferent activities related toproduction department,finance, marketing and it alsohelps to make coordinationSt Michaels Resort is locatedin UK. It operates variousactivities which helps insmoothly run of resortoperations. It makecoordination between
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