Introduction This presentation contains the substantial activities that are planned and managed in resort operations and management. The main aim of this presentation is to provide detailed and planned operations of resort operations and management.
Application of quality system in Resort Quality system plays an important role in improving the product and service of resort. So the Total Quality Management approach has been applied in resort.
Reservation Service With the help of TQM, resort have started the online reservation for its different kind of products and services.
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Housekeeping The TQM has improves the cleaning services in resort. As every staff is taking their work serious after implementation of TQM.
CONCLUSION The quality system play crucial role in betterment of product and service of resort. It is very helpful in meeting requirement of customers.
References Page, S. J., 2014.Tourism management. Routledge. Parisio, A. and et. al., 2014. Use of model predictive control for experimental microgrid optimization.Applied Energy. 115. pp.37-46.
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