TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 LO 1.................................................................................................................................................1 P1 Workforce planning and talent management affected by labour trends................................1 P2 Numerous legal requirements for workforce planning..........................................................2 LO 2.................................................................................................................................................3 P3 Current as well as anticipated skills necessary for organization...........................................3 LO 3.................................................................................................................................................4 P4 Person specification and job description................................................................................4 P5 Hiring as well as selection methods for talent resourcing.....................................................6 LO 4.................................................................................................................................................7 P6 Life cycle stages in HR..........................................................................................................7 P7 Evaluation of stages in organizational context.......................................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Resourcetogetherwithtalentplanningisfundamentallythevitalfunctionthat encompasses coordination with HR team along with business in various aspects like analysis of particularresources,selectingtheproperhiringchannelsandoverseeingtalentpoolfor recruitment in future. TESCO is highly acclaimed and prominent multinational grocery with retailer that is established by well known Jack Cohen in year 1919 and situated in London, UK. It basically addresses superstores, metro, banks etc. This report gives a brief about workforce planning and talent management affected by labour trends, Numerous legal requirements for workforce planning, current as well as anticipated skills necessary for organization, Person specification and job description, Hiring as well as selection methods for talent resourcing, Life cycle stages in HR, Evaluation of stages in organizational context. MAIN BODY LO 1 P1 Workforce planning and talent management affected by labour trends Talent management is primarily the estimation and prediction of the concerned human capital within an organization as well as a consolidated strategy which is designed to assist the organization for making the best use of this human capital. On the flipside, Workforce planning encompasses the procedure of analysing, predicting and planning the supply along with demand of workforce and thus ensuring that the companies have right type of people.Numerous varying trends in current labour dominates the planning of workforce and talent management in TESCO like demographic situations, changes in the stability of economy in country, legal restrictions etc. The discontinuous demographic situation of a country has a direct impact on HR strategies and the processes of TESCO(Adamsen and Swailes, 2018). Due to foreseen scarcity of skilled and qualified employees in different labour markets, the HR processes of the company are now shifted to attract the retired employees in order to increase the older employees ratio in employment. Besides this,HR of TESCO would have to revise their HR programs from recruitment to employee benefits due to increasing diversified workforce in view of age. Moreover, the rising globalization of UK has eventually resulted in migration of highly employable population hence increasing the cultural diversity. Because of this, the size along 1
with the composition of hiring pool in organizations are affected which has directly impacted the recruitment policies of TESCO. Economic condition of different countries are influenced by the level of unemployment. In 2017, the unemployment level in UK raised to about 4.3% which has led to the dearth of skilled employees(Tafti, Mahmoudsalehi and Amiri, 2017).The HR managers of TESCO generally faces the problem to recruit qualified employees due to difference between the labour force qualification and market demands.This factor hampered the process of talent resourcing in the company and compelled them to confide on traditional methods for attracting. The social trends prevailing in the country also influences the HR planning and talent management of TESCO where the increasing varied diversity and cultures are taken into consideration.While attracting the talent, HR of the company now have to keep in mind the different cultures that exist in UK as well as the other countries from where the applicants are applying. Apart from this, for effectively managing the workforce the HR needs to focus on career development of an individual and as the employees varies in terms of culture and language, it has now become necessary for the HR department of TESCO to provide effective training on cross culture in order to retain them. P2Numerous legal requirements for workforce planning During the management of procedure and programmes of workforce planning, Every organization whether big or small have to take care of the various legal restrictions which becomes crucial for successful retention of employees and for establishing a good position withinmarketplace(Legalrequirements,2018).Theyneedtoadheretothefollowing legislations established by government. Equal employment opportunity act(1964) This act primarily constitutes the commitment to offer equal & similar opportunities to each and every individual who are directly or indirectly involved in the process of employment or are the part of company. Under this legislation, neither manager nor employer are allowed to attract or hire the applicants based on sex, colour, age etc and an equal opportunity would be given to every candidate irrespective of the above attributes (Carbery and Cross, 2015). Moreover, discrimination of the candidates regarding job applications, referrals, advertising by the employer or other personnel of the company related to employment process would be regarded as illegal. TESCO while attracting the talent, adhere to this law and provide similar 2
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opportunities to all employment dimensions. Besides this, the HR of TESCO also make sure that all personnels are fairly treated while making the decisions for promotion, transfer, training etc. Equal pay act(1963) According to this act, Receiving the equal amount for the work performed having similar responsibilities, nature, risks is the right of every individual including employees both on full and part time, workers like self employed and apprentices. Under this, discrimination relative to compensation payment based on sex, religion within the jobs which requires similar efforts, skills is prohibited strictly(Hedayati Mehdiabadi and Li, 2016). Thus, during the workforce planning, HR department have to make sure that pay is equal among the employees working on the same role whether women or men. TESCO, being a multinational company strictly amend on this act as the company comprises diversified workforce having different roles. The HR department maintains equal remuneration in order to retain the employees. Anti discrimination act(1967) Under this law, discriminating the employees having 40 years of age or more in the organization is strictly forbidden. It particularly prohibits the use of personnel's or candidate's age for promoting, transferring as well as firing them. Throughout the process of workforce planning, a recruiter or hiring manager is not allowed to select a candidate or analyse their mental abilities and knowledge base based on their age. In context to the existing employees, the HR needs to ensure that no older employees are being denied of the benefits and compensation by considering their age. The HR department of TESCO considers this act while recruiting the candidates or taking the decisions for the employees related to pay, benefits, promotion etc. LO 2 P3 Current as well as anticipated skills necessary for organization For estimating the skills which the employees need to have for managing their current work as well as those required in future, Organizations creates a job design which is a well structured brief that highlights the various responsibilities, duties required to perform the particular task effectively(Waheed and Zaim, 2015).With the view to analyse the anticipated skills, organization is developing a succession planning which is predominantly the procedure for recognizing together with developing the potential leaders who have the ability to replenish the existing ones when they leave the organization or retire. 3
The essential skills which the HR department requires in an employee for meeting the future uncertainties are: Tech-savvy With the rapid globalization along with unemployment in UK, being upgraded of the recent technology has become crucial factor which need to be present within an individual. Employees are learning the new technologies and applying them at the workplace which is important for them as the unemployment rate is higher due to which attracting the skilled employees is becoming difficult. Employees are making themselves proficient in the softwares and applications and are having a good grasp of technology through various workshops that helps the organization to attain competitive advantage(Hedayati Mehdiabadi and Li, 2016). Being placed in the UK where unemployment is high, HR department of TESCO are finding various strategies which will ultimately help employees in understanding new technologies and apply at workplace.As this skill will also help the employees in future as well the organization to meet the future contingencies, employees are undergoing various technological programmes to boost their skills. Teamwork This is one of the important skill which an organization require within an employee for performing their current work effectively and taking more challengesin the near future (Madhavi and Mehrotra, 2019). An organization comprises of diverse workforce and varying cultures thus having a team spirit would help an employee to understand the cross culture differences and collaborately achieve the goals & objectives. Besides this, having a sense of teamwork will help an employee as well as organization to have healthy competition and capture large market share.TESCO is developing various programmes and tactics for encouraging employees to work in a team as well as selecting the candidates who have the ability to work in collaboration with others. Besides this, the organization is giving various sessions to the employees for inculcating team spirit in them. LO 3 P4Person specification and job description TESCO Post:HUMAN RESOURCE MANAGER 4
Job Profile: To perform in collaboration with basic key managers to ensure the close alignment of HR processeswiththeorganizationalstrategy.Toexecutetheentireprocessofpersonnel management and to work within the departments of training together with development, coaching and evaluation. To govern the performance management process for achieving business goals. Job Description: ï‚·Compiling of numerous statistical data together with the construction of reports as well and their analysis via existing systems in addition with records. ï‚·Maintenance plus development of appropriate records of employment with systems. ï‚·Formulation and planning of diverse strategic practices and programmes for committee including hoc projects. ï‚·To maintain coordination with Chief manager in HR for strategic direction as well as analysis of the effect of policies besides legislative changes. ï‚·To supervise the teams involved in the creation of strategic HR, programming of projects etc. ï‚·To impart feedback along with the updates to operations head in HR on the utilization of different operational systems due to their relation with open HR, digital technologies etc. ï‚·To undertake numerous projects being assigned by head of HR operations including monitoring and reviewing of HR programmes and practices and collaborating with the changes in organization. Qualifications The concerned applicant should have an undergraduate or post graduate degree in similar filed or within the relative field as well as should have attained 50% or more on average. Experience ï‚·The candidate need to have a minimum experience of 5 years or more within HR processes as well as should have in hand experience of dealing with HRIS systems. ï‚·Extensive experience of efficiently utilizing electronic techniques of HR for hiring with selection. 5
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ï‚·Experience of functioning under intense pressure as well as deploying flexible approach for various strategic problems. Desirable: ï‚·Great experienced of coordinating and performing in association with any of the international organization. ï‚·Experience of addressing the online assessment and different selection tools. Key skills ï‚·Highly exhibited and demonstrated teamwork sense. ï‚·Strongcommunicationskillsaswellasefficientinwritingthoroughbusiness presentation. ï‚·Should demonstrate the spirit of constant learning. ï‚·Ability to operate efficiently in continual changing environment. ï‚·Good catch of Microsoft word, excel together with thorough knowledge of numerous integrated systems of HR. P5Hiring as well as selection methods for talent resourcing Recruitment is primarily the technique of searching together with recruiting the best capable and skilled candidates for filling the vacant job in cost efficient manner. On contrary to this, Selection is essentially the means wherein the organizations endeavours to choose the correct and extremely potential candidate who ultimately meets the requirements of job in appropriate manner. On account of the process of recruitment, TESCO uses some sources for enticing the candidates. Recruitment Internal Promotion It is the highly used source of hiring wherein the employees and subordinates are being upgraded to much high level in the company, thus imparting them with greater responsibilities and more prestige (Mayfield, Mayfield and Wheeler, 2016). TESCO uses this approach for extensively placing the employees on higher level that ultimately motivate them as well as 6
enhance their productivity. Moreover, by upgrading them, TESCO generally incur minimal cost for recruiting because the employees are acquainted with working environment. External Social media Advertisementsviasocialmediaisanimportantrecruitmentmodewherebythe companies post vacant jobs on internet such as employment websites, journals. They contact through emailing or other online mode. Through the use of technology, TESCO put up various job vacancy either on the website or employment journals as well as mails the concerned candidates who the company thinks are fit for the job. Selection Assessment test Thesearebasicallythepre-employmentaptitudeteststhatarebeingutilizedby organizations to analyse the verbal , mental and numerical ability of candidate. These are considered as the evaluation tool to assess varied competencies in candidates. TESCO creates their own tests such as reasoning ability, knowledge tests that finally help the company in assessing the candidate's technical skills and analytical skills. Interview It is chiefly the discussion between applicant and the recruiter which is entirely formal and where the vital information is extracted about candidate to scrutinize their capabilities. With the use of this process, employers are able to deduce whether the applicant is fits the vacancy or not. This help TESCO to choose the highly qualified candidate which can efficiently fulfil objectives of organization and also help them in knowing the skills which the candidate can contribute to company in future as an employee. LO 4 P6Life cycle stages in HR ï‚·Recruitment- Recruitment affects the attraction of the right standard of candidate if they will apply for vacancies. It is the process of hiring the best individual for a job. Tesco advertise there jobs in different ways. This process depends on availability of job. Tesco has two process for recruitment which are internal and external recruitment and the other methods of recruiting which come under internal and external are job posting, advertising, promotion and transfers ,temporarily workers, e-recruitment etc. 7
Internal recruitment- Tesco looks for internal plan talent to fill a opportunity. In this process workers looks for the promotion at a higher or at the same level (Human resources life cycle, 2019). if no one was suitable for this talent plan or development of management program then Tesco post internally or advertise on their Intranet for two weeks. External recruitment- Tesco have their websites through which they advertise their vacancies or put them in the board of their stores. Applications for executive positions are created online. People which are interested in store jobs in Tesco can access stores with their register job centre plus or CV(Wahyuningtyas, 2015). Store prepare a list of applied candidates and place them when the job is available. ï‚·Attraction-Tesco have their cost effective way of attracting the right candidates because this is very expensive to give advertisement on television, radio and magazines. But this is necessary to make sure that the right people are learning about vacancies. Their strategies are very effective and attractive to run their business successfully. By these strategies in market are attracting other companies to compile their business with them. Tesco attracts people through its offline media and its website. They can put advertisements on google and some magazines also. Tesco attracts people and make it easy for their applicants to find out jobs and easy application process. ï‚·Motivation-Tesco staff is motivated, well trained and flexible because Tesco knows that motivation of employees is very important for the continuous growth of the company. The effective system of the Tesco is ready to face all challenges that will arise because of globalisation and employees of Tesco are ready to face all problems because their employees are highly motivated and prepared for all kind of situations(van Zyl, MathafenaandRas,2017).Wecanalsomotivatethembyincreasetheirskills, knowledgeandsatisfactionofjobthroughtraininganddevelopmentandprovide significant and rewards on time and recognition. ï‚·Development- development of Tesco by improving their future and current management performance by discover knowledge, increasing skills and make change in attitudes. That's not easy to decide from where the development begins and training ends. Managers are performing excellent task of picking up the actual need and from where the program of developmentshould be formed.Tesco providespersonal development programs which includes activity plans. Tesco invest a lot in training and development 8
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programs because development and positive feedback provide to the employees will increase their confidence and this will improve their behaviour towards their customers. P7 Evaluation of stages in organizational context ï‚·Improving strategy(Motivation)-Motivation is important strategy of Tesco's human resource management to make organization better place to work and helps them in achievinggoals of organization effectively, so consistent efforts are needed to improve them and it need special care too. For improvement Tesco need to identify and maintain the main employees of the organization(Adamsen and Swailes, 2018). Provide constant training and development programs plan for sound communication system. Provision for faircompensationsystem.Planforflexibleworkinghours.Providefreedomand responsibility to employees. By adopting these such measures will maintain employee motivation. Employees motivation is important for the companies health because when employees are fully motivated they will give their best to organization. ï‚·Organisationperformance(Development)-Tesco'smanagementhasdevelop effectivetrainingprogramsforthereemployees.Excepttheprogramsheldby organisation, employees can also develop there skills which they want to improve. It will increase the interest of employees on work and HR can help to develop much as they prefer and it will result in the development of individual and it has a great impact on the development of organization and this will improve its level(Carbery and Cross eds., 2015). There are some negative impacts too which are like training is for everyone and Tesco cant take training in the same time. Employees of Tesco leaves Tesco when they get the skills what they want. All these negative impact are remove by development programs of employees and HR will help to boost the organisation performance. ï‚·HRRecruitingstrategy(Recruitment)-Hiringdecisionsareplayingkeyrolein productivity, turnover and growth. HR life cycle affect department to get success in recruitment stage. By creating a strategic staff plan that includes understanding position that need to be filled. According to recruiting strategy at Tesco the program of training is effective in human resource development and a good working environment. Tesco posted vacancy internally for the two weeks in the Intranet of firm. Internal recruitment approve the firm's employees in the organization to be loyal since there are high chances of career development. 9
ï‚·Rewards and Benefits(Attraction)- This is the direct and basic strategy of HRM. This will lead to put more efforts by employees and they work hard because sometime this is attach to their salary and own portfolio. Provide discount to the employees is very kindly for the. It will attract other employees to work hard and put more efforts because of extra rewards pay to hard workers. Individual development and training is also a kind reward for them. At the other hand, some employees want more bonus, but the position of them cannot get more, they will unhappy, they don't work like before. So Tesco have to look for rewards and benefits which will provided to the employees because if they want attraction and more growth in there business they have to keep their employees happy. HRhavethedifferentvalueforthereemployees.Managershavethedifferent responsibility that's why they have to operate HR strategies. CONCLUSION It has been summarized from above study that unstable market trends aids the companies to attain competitive advantage as well as is regarded as deciding factor in effective planning for workforce. Apart from this, different legal requirements compels the organizations to effectively maintain the workforce for which both employers as well as employees should have necessary skills which are advantageous in future. Numerous selection along with recruitment methods and stages of HR life cycle assist in alignment of business objectives with strategic goals. 10
REFERENCES Books and Journals Adamsen, B. and Swailes, S., 2018.Managing Talent. Springer. Carbery, R. and Cross, C. eds., 2015.Human resource development: A concise introduction. Palgrave. Hedayati Mehdiabadi, A. and Li, J., 2016. Understanding talent development and implications for human resource development: an integrative literature review.Human Resource Development Review.15(3). pp.263-294. Madhavi, T. and Mehrotra, R., 2019. Competency-Based Talent Management––An Effective ManagementTool.InProceedingsoftheThirdInternationalConferenceon Microelectronics,ComputingandCommunicationSystems(pp.291-299).Springer, Singapore. Mayfield, M., Mayfield, J. and Wheeler, C., 2016. Talent development for top leaders: three HR initiativesforcompetitiveadvantage.HumanResourceManagementInternational Digest.24(6). pp.4-7. Noe, R. A and et.al., 2017.Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education. Oseghale,O.R.,Mulyata,J.andDebrah,Y.A.,2018.GlobalTalentManagement. InOrganizationalBehaviourandHumanResourceManagement(pp.139-155). Springer, Cham. Sparrow, P., Hird, M. and Cooper, C. L., 2015. Strategic talent management. InDo We Need HR?(pp. 177-212). Palgrave Macmillan, London. Tafti, M. M., Mahmoudsalehi, M. and Amiri, M., 2017. Critical success factors, challenges and obstacles in talent management.Industrial and Commercial Training.49(1). pp.15-21. van Zyl, E. S., Mathafena, R. B. and Ras, J., 2017. The development of a talent management framework for the private sector.SA Journal of Human Resource Management.15(1). pp.1-19. Veluchamy, R. and Krishnan, A. R., 2016. Talent Management Pattern for Human Resource Professionals Using Fuzzy Relational Maps (FRM).International Journal of Applied Engineering Research.11(1). pp.564-572. Waheed,S.andZaim,A.H.,2015.Amodelfortalentmanagementandcareer planning.Educational Sciences: Theory and Practice.15(5).pp.1205-1213. Wahyuningtyas, R., 2015. An integrated talent management system: Challenges for competitive advantage.International Business Management.9(4). pp.384-390. Online Humanresourceslifecycle.2019.[Online]AvailableThrough: <https://smallbusiness.chron.com/human-resources-life-cycle-62078.html> Legalrequirements.2018.[Online]AvailableThrough: <https://www.business.qld.gov.au/starting-business/licensing-obligations/legal- obligations/meeting-obligations/requirements> 11
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