Responsibilities of Health and Social Care

This report focuses on roles and responsibilities of health and social care settings and provides information on how to improve partnership working.

Responsibilities of
health and social care
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Roles and responsibilities and health and social care settings....................................................3
Ways in which a working relationship is different from a personal relationship......................4
The role of regulators and advisors within health and social care..............................................4
Why is it important to follow agreed ways of working..............................................................5
How to access details of agreed ways of working......................................................................5
How to contribute to quality assurance processes to promote positive experiences for
individuals receiving care...........................................................................................................6
Benefit of working in partnership with other in a healthcare and social care.............................6
Best practices of health and social care services working together............................................7
Describe ways of working that can help improve partnership working......................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
This report focuses on roles and responsibilities of health and social care settings. This
report help in understanding about different advisory in health and social care settings. There are
several factors which affect health and social care settings and health workers have to understand
different factors and aspect which can affect their work. There are different health care and social
care settings which includes hospital, outpatient clinic, clinical lab etc. This report help in
understanding the benefits of effective health and social care settings. This report also provides
information how health and social care settings can be improved and different measures which
can be taken for effective implementation of health and social care settings (Morley and Cashell,
2017).
MAIN BODY
Roles and responsibilities and health and social care settings.
A health and social care health worker plays an important role in the society. They create
a positive impact in their surroundings through their duties. The roles and responsibilities of a
health and social workers are as discussed below-
The health and social care workers aims to aid the family members in situations of need.
They work for resolving the conflicts in various relationship. They work to provide help to the
old aged and the people with mental disabilities. The social and health care workers perform
duties involving coping up with the drug or alcohol addicts and facilitate them to the
rehabilitation centres. Apart from the duties discussed above, the social and health care workers
have various rights which they can perform in order to make their roles and responsibilities
effective and efficient. The social and health care workers have a right to intervene in the family
or private matters in case an individual feels threatened from the harm being caused. The
workers aim to promote human development and security (Liberman, 2017). They work to
encourage social inclusion and healthy participation during the normal course of action. The
social and health care workers work in order to help children facing emotional shortcomings or
who have special needs. They also work to establish the independence and dignity of the adults
and the old aged people. A working relationship is a relationship which involves rules and code
of conduct and it is necessary to follow them. In a personal relationship there are no specific
rules or guidance.
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Ways in which a working relationship is different from a personal relationship
Working relationship is different from personal relationship in many aspects. Working
relationship is a formal relationship which is a deliberate or a forced relation between two or
more people. Whereas a personal relationship is an informal relationship which happens or take
place naturally. A working relationship is a relationship where time is spent with colleagues
during working hours and there is no or minimal contact out of the working hours, also it is
strictly professional. A personal relationship is where personal life and extra curricular activities
and social life become involved with staff members. This takes place out of working
hours.Working relationship refers to working and interacting with individual due to the work
related matters and the individual is not of your choice. On the other hand, personal relationship
means interacting with a person as per your wish and the individual can choose the person he or
she wants. A working relationship has boundaries which are set up to help protect the individuals
of the service. It is done with the purpose to avoid vulnerable situations. A personal relationship
does not have pre set boundaries, it is totally up to the individual to set the boundaries for the
relationships they are interested (Grant and et. al., 2019).
The role of regulators and advisors within health and social care
As per this, the role of advisor and regulator within an healthcare is vital because they use
to prepare plan and strategies in such a way which provide beneficial recommendation in the
patient compliance. In context with this, the regulatory affairs and their specialist help to assist in
obtaining and maintain government approval for the drug, medical devices, nutritional product
and various apparatus which is used in such a way which help to create comfortability in patient
recovery. This board of advisory and regulatory used to identifies the best possible way of
treatment with best quality of care and best quality of health to their patient to fulfil their need
and want as per their recovery and treatment (Glasby, 2018).
In context with this, the regulatory and advisory affairs must taking care of all aspect in
healthcare which is related with the product development, that include research, clinical trial, and
various manufacturing practice which is based on regulation and approval process. They are help
to review the product promotional material which include labelling, batch record and other
specification sheet or different test method which is used for the compliance with the regulation
and several policies.
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Why is it important to follow agreed ways of working
An employer provides employee with the safe and agreed ways in which an employee is
expected to work. This is shared to the employee by the employer or other colleague in the form
of policy. It is important to follow agreed ways of working due to the many reasons, such as-
It ensures proper working within the law and provides care and support that meet the needs of
the individual. It is further important to work as per the agreed ways in order to perform
efficiently without harming oneself whether intentionally or unintentionally. An individual is
responsible for their own task and thus the probability is that the individual could face
disciplinary actions if others are harmed due the individual's actions. The disciplinary actions
can be as worse as dismissal or even prosecution (Donatini, 2020).
Following the agreed ways of working ensures that there is safety and welfare of the
individuals. Also it makes sure that the individual's need is being met by the care which is being
received. This done by involving the individuals in their care or support network planning and
review. Following the agreed ways of working promote equality and diversity among the
employees along with upholding the individual's dignity and human rights.
How to access details of agreed ways of working
It is quite important to have access to the full and up to date details of agreed ways of
working. Agreed ways of working include the systems, processes and codes of conduct for the
work related tasks and behaviour which are expected to be performed. The agreed ways of
working are mostly the policies and procedures which are provided in form of documents and
they can be accessed if opportunity is provided to the individual. There are various other ways to
have access to the agreed ways of working, like contacting the manager about the working ways
and further seeking for clarification from the manager as and when needed. The other ways to
have access to the agreed ways of working are through the care plans that specifically provide
the care needs and wishes of the individuals (Naylor and et. al., 2017). The care needs and
wishes listed in the care plans must also be supported by an individual in order to make up the
agreed ways of working.
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How to contribute to quality assurance processes to promote positive experiences for individuals
receiving care
Quality assurance is a tool for ensuring that the individuals who are being supported
receive a high quality of service in all the aspects of care and support package from planning t
delivery, in order to ensure that it is safe, effective and meets up with the needs of every
individual. There are various ways to give contribution in quality assurance process, like- An
individual can work as a front line person which will help you play a major role in the quality
assurance process of the organization. It provides the individual with an observation and further
helps the individual to analyse and seek for the measures for improvement which can be
implemented later on after the feedback. A person can also represent the organization to the
individuals they support along with their acquaintance but a sense of professionalism must be
ensured along with the agreed ways of working. A social worker who has knowledge of first aid
training can contribute their efforts in providing positive experiences to social care service users.
A person who has knowledge and understanding of health and safety as a social worker can help
in contributing to the quality assurance process and it has a positive impact on the service users.
The quality assurance process consists of various steps in procedure, those steps are- assessing
care delivery, identifying the issues and problems, further implementing the solutions and later
follow up monitoring (Nazzaro, Stanco and Marotta, 2020).
Benefit of working in partnership with other in a healthcare and social care
Partnership working in the healthcare and social care bring together in the correspond
organisation and they use to provide the benefits from the expertise, resources and power
sharing. As per this, they provide the objective while working in a team. This enhance the quality
of care and quality of health in healthcare and social care. They also use to provide the patient
compliance by using the traditional approach of partnership working. However, while working
in a partnership provide various outcome in order to this, such as this enable all parties to
involved for the some sort of personal stake in the partnership, in this when some of the
individual is working for a common goal then the chance of achieving this is more and accurate.
In this, partner have similar ethos or system of beliefs this help to indicate and determine the
possible ethical consideration. The partnership is an approach which help and identify to work
together over a proper period of time (Paakkari and Okan, 2020). While working in a partnership
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this allow to create the mutual understanding of the value of each partner contribution and
enable for the respect and trust between the partner.
Best practices of health and social care services working together
Partnership working in health and social care sector helps in bringing together the
separate organizations so that they can benefit from power sharing, resources and expertise. Each
partner can be seen as having something to contribute, power can be shared , decisions can be
made jointly and roles are also backed by legal and moral rights. In terms of providing a well
balanced service it has benefits in its strategically form. It provides a unique opportunity to
develop new and innovative approaches and local service provision or allows for a wider
ownership. As service providers pool, sharing resources and resulting economies of scale can be
achieved. By working in partnership they have a common goal and they can make strategy on
how to achieve their goal. Through partnership working actions between organisations and
chance of getting exploring new opportunities, innovation can provide an additional momentum
to get things done in perfect manner. Partnership working also allows many organisations to
access funding and comply with government requirements. Partnership working can add a
special touch in achieving their effective results through which they can rise up to their higher
level. It is essential that we work in partnership through which they share expertise, skills and
resources. These benefits can include: more effective service delivery. Partnership working is at
the heart of the agenda for improving outcomes and making local services cost effective (Penkler
and et. al., 2019).
Describe ways of working that can help improve partnership working
Partnership working is an important element of working which helps to achieve goals
more effectively and efficiently. Partnership working can be improved by developing a right
behaviour, attitude and ways of working at work place. All the individuals working as a partner
must share same values, must agree upon the same goals. Also, each partner must be respected,
valued and provided with the opportunities so that they can share their point of view. Partners
must evolve a mutual feeling of trust for each other. Each partner must develop a positive and
supportive attitude along with genuine commitments towards a common goal of working as
partners. Each member must be punctual, polite and fulfil all the obligation as this reflects the
genuine respect towards others and the organization. In order to make the working as a partner
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more effective and efficient, the individual goals must be pre determined so that there is a clarity
about the responsibilities among the partners which will further avoid the duplication of the
work. Also, it helps to identify the strengths, limitations and role boundaries of each partner. In
order to practice effective and efficient partnership working, it is very essential to have an
effective communication. An effective communication is when the message which has to be
conveyed includes clarity, completeness, correctness, conciseness, courtesy, consent and
consideration. An effective communication promotes clarity and confidence among the partners
and helps promote empowerment and power-sharing among members (Stephenson and et. al.,
2018).
CONCLUSION
This report concludes about the effective health and social care settings and it also
concludes about different measures which can be take for effective implementation of health and
social care settings. This report concludes about effects of health and social care settings and
benefits of effective social and health care settings. Social and health care settings are focused
towards serving people of society and providing them effective social and health care services.
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REFERENCES
Books and Journal
Donatini, A., 2020. The Italian health care system. International profiles of health care systems,
p.117.
Glasby, J., 2017. Understanding health and social care. Policy Press.
Grant, M.P., and et. al., 2019. Communal responsibility: a history of health collectives in
Australia. Internal medicine journal. 49(9). pp.1177-1180.
Liberman, A., 2017. Wrongness, responsibility, and conscientious refusals in health care.
Bioethics. 31(7). pp.495-504.
Morley, L. and Cashell, A., 2017. Collaboration in health care. Journal of medical imaging and
radiation sciences. 48(2). pp.207-216.
National Academies of Sciences, Engineering, and Medicine, 2019. Integrating social care into
the delivery of health care: Moving upstream to improve the nation's health.
Naylor, M.D., and et. al., 2017. Components of comprehensive and effective transitional care.
Journal of the American Geriatrics Society. 65(6). pp.1119-1125.
Nazzaro, C., Stanco, M. and Marotta, G., 2020. The life cycle of corporate social responsibility
in agri-food: Value creation models. Sustainability. 12(4). p.1287.
Paakkari, L. and Okan, O., 2020. COVID-19: health literacy is an underestimated problem. The
Lancet Public Health. 5(5). pp.e249-e250.
Penkler, M., and et. al., 2019. DOHaD in science and society: emergent opportunities and novel
responsibilities. Journal of developmental origins of health and disease. 10(3). pp.268-
273.
Stephenson, C.R., and et. al., 2018. Primary care physicians’ perceptions of practice
improvement as a professional responsibility: a cross-sectional study. Medical education
online. 23(1), p.1474700.
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