2 Assignment 1 Cover letter Pallavi Singh Unit 1101 6 east Street, Granville 2142, Sydney, NSW Phone number - 0470471234 Pallavi2523@gmail.com 6th March 2020 Oliver Gerard GraduateRecruitment Manager HCA Australia 12 Martin Place Sydney NSW 2000 Dear Mr Gerard RE: Application forBusiness Graduateposition I have come across the advertisement online about the new position that the company has openingfor–whichisabusinessgraduate.Ihavedonemybachelorofbusiness
3 Assignment 1 administration following which I have done my Masters in business administration. When I saw the requirements for the job opening in your company for a business graduate who would working in collaboration with the various departments and then be working in his specialized area – I saw it as a good opportunity for me to apply myself in a more high functioning business and sales scenario and to earn a career out of it. I have worked in three organisations where I have gained immense communication, sales and marketing related experience pertaining to client acquisition, effective persuasion skills and about the application rhetoric speeches and conversations that would draw the attention of the client and inspire or rather motivate him to buy the same and after having worked in retailed and business to customer sales – I have gained my range of professional expertise required to work in the position that is being offered by the company. Ifoundtheopportunitytoworkandgainexperienceinthemarketing& communication, talent Management & human resources, Finance, Accounting, Governance, Risk & Compliance, and Business Technology & Innovation – really compelling and it drive to apply for this position imperatively. I understand the products of the company well which works in relation to ahigh performing workforce, fostering diversity, improving access to healthcare, minimising business risks and investment in technologies that drive customer engagement. Please find the attached my resume and hoping to hear from you soon. Yours sincerely Pallavi
4 Assignment 1 Curriculumvitae Pallavi Singh Unit 1101 6east street, Granville 2142, Sydney, NSW Phone number - 0470471234 Pallavi2523@gmail.com Date of birth-23rdSeptember 1998 CAREER OBJECTIVE Being a very curious person, I always trying to learn new things and experience new things. Doing something which I thought I could never do pumps me and keeps me going. I love to experience challenging jobs, which will test my text my skills and allow me to learn new things every day. EDUCATION Master of Business2018 - Present Sydney Business School University of Wollongong B.B.A (Bachelor of Business Administration)2015-2018 Bhavan's Vivekananda College of Science, Humanities & Commerce Osmania University, Hyderabad
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5 Assignment 1 Intermediate (Civics, Economics, Commerce)2013-2015 Bhavan’s Sri Aurobindo Jr. College Board of Intermediate Education, Telengana Secondary School Certificate2012-2013 Gowtham Model School Secondary School Certificate, Andhra Pradesh KEY SKILLS & COMPETENCIES Leadership Skills:I have leadership skills and I can actively participate in such scenarios and present myself quite well. CommunicationSkills:IamConfidentandhavegoodcommunicationskill. Customer service gives me immense satisfaction. Time Management & Teamwork Skills:I can manage time effectively. I am also efficient in regards of managing a team and conflict resolution. Critical Thinking:I have strong determination to learn and apply new things and commit myself to the work with uninterrupted attention. I am also extremely focused to achieve goals and accepting challenges. PROFESSIONAL EXPERIENCE Retail Assistant2019 DEC – present Chennai Supermarket Key Responsibilities: I have responsibilities of managing the store and sales.
6 Assignment 1 I play the role of cashier, fill the stocks and manage the store as well. Sales Executive2019 MAR – 2019 SEPT My Diamonds Key responsibilities: I had the duty of managing the store and checking the inventory. I used to receive the customers cheerfully and interact with them for sales and customized orders. I also had the role of cashier. Business Development Executive2015 MAY – 2018 MAR Astrogemveda Key responsibilities: My duty in this company was to identify sales leads, pitch the business and also maintain a cordial and constant relationship with the customers. REFEREES Name: Meghana (My diamonds) Phone no: +91 7799649661 Relationship: Manager Name: Ms Ariba Abasi (university of wollogong) Email id: ariba@uow.edu.au Relationship: lecturer
7 Assignment 1 RESPONSE TO SELECTION CRITERIA 1.Enjoys being creative, willing to take initiative and embrace new ideas As a business development professional, it is always very important that the business processes are at first understood in details, in relation the specific business. It is very important that the various aspects of the businesses operations and the intricacies of the product features are learned in the initial stages and wherever I have worked previously in the sales teams along with the team leaders and with the other business development executives – I have applied my interpersonal and intrapersonal skills to full effect in order to always take the right initiative in a right time and this, I have realized over these years, are the most intricate attributes to gain success. In the first company where I worked, when I was just starting with my career and it was difficult for me to mingle with others in the team but as time passed, I gradually developed my communication and interpersonal skills to speak out my opinions to the managers and the team leaders and I realized that taking an initiative was really a very way of developing professional relationships with my seniors and also with my colleagues that helped me further down the line to increase my personal productivity and skills in the upcoming months. It is highly as well to listen to the opinion of others and having an empathic and compassionate approach towards others and embracing the ideas of other professionals and most importantly understanding the opinions from their perspective is the most important aspect of being a team mate effectively and supporting the team members in a honest manner to the best way to reach a consensus and sustain a team. I developed new sales strategies in my previous companies that really impressed my managers and helped to increase the productivity of the team for a long period of time.
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8 Assignment 1 2.Proven ability to collaborate and achieve goals within a diverse team environment In the second and the third organization that I worked, I learned the very importance of developing a collaborative attitude in order to effectively collaborate with others and it is highly important to create and develop a collective perception towards an organisation and team success at a collective level. Helping the productivity of others and having an empathic approach and also a compassionate approach in the relationship building with other business professionals in the team and with the managers and with the team members – is critical to development of mutual respect for each other. It is vital to listen to the opinions of others in a very active manner and having a genuine regard for the opinion of others is an important way to collaborate with the other professionals in the team. Effective active listening skills, motivational skills and good problem solving skills are very important to collaborate with other and it is very being a sales professional, to have patience and critical thinking skills in order to reason the logic of the peers and of the client s as well. Taking feedback from others and taking opinions from others telling others that their ideas, ideologies and opinions are respected are very important means of developing a positive relation with the colleagues, team leaders and senior managers. Freedom of thinking is important and it is being crucial to have a flexible mindset in order to collaborate effectively with the other members of team. In the team meetings and in the strategic planning sessions it is very crucial to develop a more competent interaction skills with the right and acceptable body language, posture and tone of the voice should also be modulated in order to meet the communication needs of the situation. As different colleagues were from culturally diverse background, it is important to communicate verbally and non-verbally with a culturally competent language in order to effectively collaborate.
9 Assignment 1 3.Outstanding interpersonal skills, able to build relationships with clients and colleagues In the second last organisation I worked, in my team there was a colleague of mine who was really disturbed for not meeting his monthly target and it was critical that he should meet his target otherwise he will be sacked in the next month. Highly important that the person who understand the selling skills that is required to work in the domain we were at that point of time and that is why, the manager and the two team leaders were greatly involved in nurturing his selling skills but somehow they were not able to intrinsically or extrinsically motivate him to improve his selling skills and it is highly important that he should understand the features of the product first before selling the same to the clients. He was really distressed and it was his family who was in health related trouble and he had to keep his job anyhow. I decided to counsel him and did the same as well for about three days in a row and my managers appreciated me for taking the step in building a strong professional relationship with my colleague thus being able to better his skills. I gave him English spoken classes and taught him the soft skills as well which are required to develop a more proper skill in the field of sales and marketing. Showing my interpersonal skills, I solved his problem And boosted his confidence and he could do good afterwards from then. A client of mine was really worried about having bought the product and started to rethink whether he made the right choice or not and then in the post sales follow I had an 1 hour meeting with him telling him more about the quality about the product and it would suit his needs imperatively – made my professional relationship stronger with the client.
10 Assignment 1 4.Ability to identify problems and apply a logical approach to finding solutions Different clients have different needs and have different desires and expectation in relation to a certain product. There are different products again in the same price range and in the high range as well that complicates the matter further. The biggest problem that I faced as retail and a business to client salesman is what product is more suited to a certain client or to family of the client. The social, economic and the cultural background and standing of the client as well as the needs and expectations in addition to the positive perception of the client or negative perception of the client in terms of a certain product is critical to be noted and then as a salesman, a good salesman, it is critical to make the client understand why a certain product in a certain price range is absolutely apt for the client and his family as well and how in a very holistic way – the product can change the level of comfort or ease in his life. The values and the quality of the product is critical that the client should be told about it and if after buying the product, if the client has any query or complain, it is vital to address the problems of the client or the queries of the client about the product, with due query or respect. Problem solving is directly proportional to decisio0n making and over the years being a sales person always learning some things new and applying myself in a more effective manner – I have improved my problem solving skills immensely.