Retail Issues and Applications

Retail issues and
Applications

Contents
INTRODUCTION...........................................................................................................................................3
MAINBODY..................................................................................................................................................3
Discussing the Retail issues.....................................................................................................................3
Discussing the ethical standards in the UK..............................................................................................5
Discussing issues faced overseas.............................................................................................................7
Discussing and evaluating benchmarking..............................................................................................10
CONCULSUION...........................................................................................................................................12
REFERENCES..............................................................................................................................................13

INTRODUCTION
The primary objective of Corporate social responsibility is to ensure that decision as well
as strategic approaches of an organization are development while keeping in mind its social
implications and impact. It allows the organization to evaluate the impact of its activities and
decisions on society and the environment through clear and ethical behavior that provided
assistance in sustainable development. There is no Corporate Governance Code of the UK that is
considered with CSR although there as some acknowledgments that the duties of an organization
can extends beyond their shareholders. For the following report TESCO has been taken into
consideration which is a British multinational groceries and general merchandise retailer
headquartered in Wewyn Garden City, UK. The issues of CSR is crucial for the chosen
organization to address as consumers are placing emphasis on retailers to conduct their operation
in a ethical and socially responsible manners including of sustainable technique and practices.
This particular issue has caused an increase in the crucial aspect of triple bottom line concept
consisting of people, plant and profit. The following report will discuss the issues of CSR along
with identifying and discussing the ethical standards within UK. In addition to this, the report
will highlight issue face in overseas relative to CSR along with discussing and evaluation based
on benchmarking. The report will utilize various examples of other retailers in the same industry
in order to provide a comparison on how the issue of CSR is resolved.
MAINBODY
Discussing the Retail issues
The concept of Corporate Social Responsibility allows an organization to integrate social
and environment concerns within their business operations and develop positive interactions with
their stakeholders. The CSR allows an organization to develop a balance between economic
environment and social imperative through the approach of Triple-Bottom-line approach (Nejati,
Salamzadeh and Loke., 2019). In context to TESCO, it is crucial for the organization to focus on
its CSR as the operations of customers trend and behaviors has shifted from purchasing normal
product to environmental products that are developed through sustainable practices and have a

positive impact on the environment. This makes it crucial for the management at TESCO to
develop CSR activities that will allow them to attract more customers in an effective manner and
utilize CSR as a tool to gain competitive advantage in the market. Given below are the responses
of TESCO relative to their issues of Corporate Social Responsibility:
Response of TESCO:
Developing sustainable practices:
The management at TESCO has focused upon utilizing sustainable techniques within
their business operation in order to solve the issues of CSR within the industry. The organization
pays emphasis on instilling sustainability within their supply chain operations in order to attain
products from respected and ethical suppliers which allows them to maintain sustainable balance
between their business operations and the environment. In addition to this this also allows the
organization to provide high quality products to their customers fulfilling their social
responsibly. This has allowed the organization to keep its operations sustainable and attract
customers in an effective manner (Miras-Rodríguez, Martínez-Martínez and Escobar-Pérez., 2019).
Health and wellbeing:
The organization focuses on providing a healthy and safe working environment to their
employees in order to ensure that they are working in a safe environment. This allows the
organization to build positive relations with their employs as well as the society. This element of
CSR has been instilled in various organizations such as TESCO for example Sainsbury’s has
developed various policies due to the situation of COVID – 19 pandemic in order to maintain
their CSR relative to their employees. In context to TESCO, this makes it essential for the
organization to maintain an effective health and safety stands at the workplace in order to attain
social environment competitiveness.
Carbon footprint and recycling:
The management at TESCO has focused on utilizing raw materials in their products
which are environmentally friendly and can be recycled. Although not all their products have
achieved the level of being environmentally friendly, it still allows the organization to partially
fulfill their CSR within the industry. For example Morrison’s have focused on providing carrier