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Retail Loss Prevention

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Added on  2019-10-09

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This article discusses the core responsibilities of a store manager and how to balance the need for a tight store with a friendly ambience. It also provides tips for safeguarding merchandise without alienating customers and employees. The article emphasizes the importance of maintaining a balance between motivated staff, happy customers, and providing the best quality products. The subject is Retail Management and the article includes references from various sources.

Retail Loss Prevention

   Added on 2019-10-09

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Retail Loss PreventionSubject: Retail ManagementABC[Pick the date]
Retail Loss Prevention_1
Retail Loss Prevention 1A store manager core responsibility is to bring the best quality products in the store & serve customers with the good services. Simultaneously, keeping the staff morale intact by giving best of incentives, bonus, promotions & huge appreciation so that they support in serving you quality services to the customers should also be balanced by the store manager. As a store owner, how would you balance the need to be known as a “tight store” with a friendly ambience that makes honest, legitimate customers feel welcome and loyal, trustworthy employees feel valued? For serving customers with best quality services we need to have a regular loyal customer’s database. Keeping a tab individually about preferences & choices about the products & services will be tough for the staff & store manager. Hence, they should document everything for record purposes such as staff rated services, grievances, feedbacks about the products or services, suggestions to improve staff services, any queries or any new ideas will help Store manager to quickly accommodate requests & serve customers outwardly (Hollinger, 2006).Can bars on the windows co-exist with a welcome mat? What about security cameras in theemployee lounge together with Employee of the Month posters on the walls? How far can you go to safeguard your merchandise without alienating the customers that you are tryingto attract and the employees that you are trying to retain?For boosting morale of the staff we need to understand employee motivation streak which can bepersonally or professionally. Some employees feel motivated when Store Manager appreciate a staff individually, some by additional incentives, bonus or perks, some if given extra holidays and by various other measures we can encourage staff to be more participative.
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