Retention Strategy

Task 3
Retention Strategy

Introduction
It is essential for a business organization is to
create brand awareness and tries to make product
popular in the market. the sales representative
responsible to interact with customer and make
their product and services in fulfil its needs.

Retention rate
This ratio is defined how effectively an Frim can
sustain its customer for long time. For this
purpose, a company can use various methods such
as identify desired and profitable customer
behaviour,
create advocates so that products can be
passionate in front of various customer.

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Particulars 2017 2018 2019
Retention
rate=((E-N) S)
*100
75% 80% 85%