Review and Critique of Operations Management

Review and critique of
operations management
(Part-1)

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Operations Vs operations management.......................................................................................3
Review and critique of the implementation of operations management principles within the
chosen organization.....................................................................................................................4
An analysis of the extent to which the operations management of an organisation in the case
study meets the requirements of the organization.......................................................................6
Discussion of continuous improvement as a philosophy and describe the Lean principles........7
A continuous improvement plan, including your justified recommendations for improvement,
based on your review and critique of operations management principles within your
organization.................................................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
(Part-2)...........................................................................................................................................14
An overview of the case study...................................................................................................14
An explanation of each stage of the PLC that applies to your selected project, including
supporting documentation for each stage (e.g., business case, the project plan, cost-benefit
analysis and work breakdown structure)...................................................................................14
Analysis of the project methodologies and tools used...............................................................16
Review and critically evaluate the effectiveness of the PLC in application to your project using
the appropriate theories models and concepts...........................................................................16
REFERENCES..............................................................................................................................18

INTRODUCTION
Operations management is an important part of every business, which is concerned with all
the practices of production. Operations management play a crucial role in development of a
business in short or long run. In the era of stiff competition, a business organisation should
deploy professional operational management to gain competitive advantage at the marketplace.
This report briefly covers research about all the necessary and major aspects of operations
management which are required to maintain quality management. This report explanation of
operations along with an explanation on operations management. This report also includes
various principles and operations in a company. This assignment covers how support of
operations management can help in meeting requirements of a business. For better
understanding, in this report example of For better understanding, in this report example of
H&M clothing is taken into consideration. H&M clothing company is a clothing company of
Sweden which was established in year 1947. The company provides good quality of cloths to the
customers at cheap market prices and also great services.
TASK 1
Operations Vs operations management
Operations: Operations are the most important function of any organisation that includes
various activities such as supply chain, finance, marketing as well as human resource. Operations
of a company are referred to various essential activities which are necessary in production of a
commodity. In H&M clothing company there are various functions which are performed by it to
manufacture its cloths. The manufacturing process is facilitated by various operations which are
controlled by the operations management (Abedinnia, 2017). Labour which is referred to the
workforce in an organisation is considered as important part of operations. As H&M clothing
company uses machinery in its products process it also comes under the operations field. The
operations of H&M clothing company are generally facilitated with the help of operations
management and it is the ethical responsibility of management to handle all the necessary
practices. Operations at H&M clothing company are performed with proper monitoring and
supervision in order to maintain quality of production. In the practical aspect operational
activities should be developed with effective strategy and planning in order to provide quality
goods to the customers.

Operation management: Operations management is the important part of organisational
management which is related to designing as well as controlling process of production activity
and redesigning business operations. The primary function of operations management is
planning, organising as well as supervising production and manufacturing products and services
according to customer’s requirement through ensuring optimum utilisation of resources.
Operations management is the authority which is concerned with production related activities in
a business. The role of operations management in a company is vital and develops a competitive
edge of a business at the marketplace (Albuhisi and Abdallah, 2018). This is the ethical
responsibility of H&M clothing company to include professional staff in the operations
management in order to ensure total quality production. The professional approach of operations
management will help a company to improve its quality of product and services along with
ensuring efficiency.
Review and critique of the implementation of operations management principles within the
chosen organization
Operation management is defined as the process of multidisciplinary in nature as well as it is
discussed in the context of production and manufacturing goods and services. It is referred as the
administration that includes best business process to attain maximum level of efficiency and
effectiveness by properly executing organization resources. The respective process is related to
the converting inputs or raw materials into output or finished goods in efficient manner through
optimum utilization of resources. In H&M clothing company, ensure effective management of all
material, technology, machinery as well as labour in order to produce better quality products and
services that facilitates the respective organisation to gain high productivity and profitability and
help to attain sustainable competitive advantages as well (Bozhikin, Macke and da Costa, 2019).
All components managed in appropriate manner by the H&M clothing company by developing
effective strategies, planning, implementing them within respective organisation, supervise as
well as evaluate the outcome that ensures the competitiveness of organisation within clothing
industry.
Principles of operation management:
In order to manage all organisation operational functions MIDLAND CLOTHING
LIMITED clothing company operation managers implement different principles of operation
management that facilitates respective organisation to ensure strong marketing position as

compared to other competitors through developing as well as enhancing performance level.
Some operation management principles are discussed below:
Reality: In this principle of operation management, H&M clothing company managers
focus of various problems that are affect the business procedure and operation effectively instead
of tool and technique because they will not provide the universal solution of any problem that is
faced by organisation.
Organisation: Every step of manufacturing process is being interrelated or
interconnected with each other (Dixit, 2017). H&M clothing company predict all elements as
well as organise them in proper manner in order to gain desirable outcomes or goals and
objectives in defined manner with full efficiency.
Fundamentals: To manage all organisational operations in effective manner, managers
of respective organisation compile all basic fundamentals that are the key of success of any
production process.
Accountability: In the management of operations, managers established all rules.
Regulations and matrix as well as determine all responsibilities of subordinates in order to
enhance their awareness about organisational goals and objectives as well as ensure their
contribution towards these goals and objectives by regularly examining their work.
Causality: There are various problems and challenges are raised in the operational
process of H&M clothing company, although best efforts and policies are applied by the
respective organisation. In this principle, operational managers try to know about the root cause
of problem in order to manage them in effective manner.
Managed Passion: To attain all goal and objectives of organisation that are relates to
manage operation activities of H&M clothing company, employee moral plays important role in
attainment of organisation growth and development (Fallatah and Syed, 2018). By providing
various training and rewards, managers inspire employee as well as make them passionate
towards their work.
Success: To achieve all defined goals and objective, it is necessary for H&M clothing
company to determine all parameters for all subordinates who are working within organisation.
These parameters help them to work efficiently to attain these targets within defined time period.
Change: There are various changes are happened in the business process, policies as well
as environmental conditions that are able to affect all organisation functions and operations. So,

everyone who are working within H&M clothing company adopt these changes as well as ensure
successfully implementation of these changes within organisation to gain various sustainable
competitive advantages as compared to their other competitors.
An analysis of the extent to which the operations management of an organisation in the case
study meets the requirements of the organization
Operations management: Operations management is related to all business administration as well
as policies of H&M clothing company in order to enhance efficiency and performance level
(Kazimieras Zavadskas, Antucheviciene and Chatterjee, 2019). There are various activities are
included such as planning, organising and evaluating all business process to maintain balance
between revenue and cost and achieving higher profitability objectives. In respective
organisation, operations manager performs various activities to successfully convert input and
other materials, labour into desirable outputs in efficient manner. Operations management
facilitates the organisation to meet all requirements and gain various sustainable competitive
advantages effectively.
Requirements of operation management in H&M clothing company:
Prepare product design: Operations management facilitates H&M clothing company to
develop effective and appropriate product designs. Product design is related to the crating the
product that is sold to end customers. Respective organisation implements various new and
innovative ideas that is necessary for clothing organisation to create clothing designs according
to current requirement of customers. This is the responsibility to operation manager that the
product meets all needs and requirement of customers. Operation manager help the respective
organisation to produce quality products on affordable prices.
Supply chain management: Operation management is required to ensure smooth supply
chain management process that involves in managing whole production process from starting
point to end or raw material to the finished products (Ketokivi and Mahoney, 2017). H&M
clothing company performs various activities in supply chain management such as production,
distribution, shipping as well as delivering of products. Operations manager of respective
organisation maintain the inventory management, effective distribution and supply of products at
reasonable price facilitates organisation to ensure efficient production, timely delivery and low
overhead cost.