Human Resource Management and Business Impact

This assignment analyzes the crucial role of human resource management (HRM) within a company. It highlights key HRM functions like recruitment, training, performance assessment, and employee relations. The document emphasizes how effective HRM practices directly influence employee morale, productivity, and overall business performance. It also discusses the importance of factors such as teamwork, self-reliance, clear communication, data privacy, and multicultural work environments in shaping a successful HR strategy.

REVIEW HUMAN RESOURCE FUNCTIONS

Table of contents
Part 1 An employment policy and procedure manual...........................................................................3
Part 2 Review.........................................................................................................................................5
Part 3 Report.........................................................................................................................................7

Part 1 An employment policy and procedure manual
Salon name: The Perfections Salon
Mission
The mission of The Perfections Salon is to provide the best salon experience to the
customers. The salon with its team of expert professionals strives to give the best salon
service at an affordable price range.
The Perfections Salon
The salon has started its journey with a small yet efficient group of beauticians who possess
the expertise in different fields of beauty. The salon has succeeded in getting its name and
reputation from the customers and strives to further increase the popularity and brand name
among the consumers. It is one of the major responsibility of the employee to make the effort
to improve the performance of the salon by providing good and efficient service to the
potential customers.
The salon is special in several terms. The salon excels in giving service to its customers
irrespective of gender difference. However, the service would be provided in separate place
to maintain privacy and convenience. The price is significantly affordable and reasonable
compared with the prices of other salons.
Welcome
The group of The Perfections Salon welcomes you to work in the salon and earn the
experience and the level of work expertise for further professional development.
Conduct
The employee should be skills and show work commitment, must have the ability to work
together as a team as well as a single entity. The worker should have a pleasant personality
and the fluency to talk with the clients and potential customers. It is the duty of the employee
to conform to certain norms and procedures:
 The employee should build good and positive relationship with the customer or client
 The employee should provide necessary assistance to the customer as per requirement
 The employee is expected to maintain personal hygiene
 The employee should not communicate with cell phones during work hours

 Nuisance phone calls should not be encouraged
 Care should be taken avoid misconduct with the customer
 The employee should communicate with other employees and provide necessary
assistance when and if required
Work performance
The salon aims to give perfect service. The employee should have the merit, skill and
knowledge for the work. Need to cope up with the performance standard of the salon
expectation.
Punctuality, sickness and absences notifications
The employee should be punctual about his/her work time. Failing to conform to the rule, a
certain part will be cut from the employee salary. On-time service is necessary. The employee
needs to notify the concerned supervisor and the HR personnel regarding sudden leave and
planned leave. In case of emergency, the person should inform the concerned supervisor. In
case of ill-health and sickness, the individual possesses the permission of taking leave.
Incentives and salary
Good salary would be provided to the employee. Salary would be hiked assessing the merit
and skill of the employee. The employee showing skilled work performance would get
incentives. Incentives are present for over time and good work. Apart from this, the employee
working on weekends would be getting incentives for full day.
Public and Annual holidays
All the public and annual holidays will be observed in the salon, however extra holiday will
not be encouraged.
Work timings
Work timing is flexible, rotating shift, day and evening as per convenience.
Health Benefits
The salon will be responsible for the health and welfare of the employee. The employer will
ensure the health and safety of the employee. Necessary precaution would be taken to fulfil
the purpose. Medical aids and assistance will be provided. Sick leaves are applicable as per
the health condition of the employee

Part 2 Review
The human resource department is responsible for various functions and operations. The HR
unit possess the duty to recruit and hire suitable candidates for the salon. The unit maintains
and ensures the proper work atmosphere of the salon, observing work performance,
professional relationship among the different working members. It is the responsibility of the
HR department to observe the ethics related to the organisational culture. It is important to
note that the HR conducts various functions, among them observing and conforming to the
ethical obligations and selection of technology to improve HR functions are present.
Ethical obligations
The human resource department needs to take into account the ethical obligations in order to
maintain the organizational culture in an effective manner. The human resource handles
different types of challenges which are ethical; the department directly deals with the
employees who are responsible for conducting the different functions of the organization,
such as The Perfections Salon. Considering the salon, the selected employees have the duty to
provide service to the customers while the HR department ensures the safety and security of
the employees and related staffs.
During the time of recruiting and selection process of candidates as employees, the HR
department needs to be fair and impartial. Candidates should be selected on the basis of
merit, talent and potential. The department should discourage any form of discrimination and
instances of hint. The HR should give required consideration to the legal factor. It is the
responsibility of the department to ensure the fair treatment of the employees, considering the
legal aspects f the company and the employees. The HR department possess the duty of
maintaining the company reputation (Armstrong and Taylor, 2014). Care should be taken to
improve the condition of the workforce and the existing relationship among the different
internal stakeholders, such as the employees working in different departments. The HR unit
acts as the communicating bride between the higher officials and the subordinates, therefore
it can be understood that the unit needs to maintain a balance between the two groups of
individuals. The HR interacts and communicates with the employees to know personal
problems and issues regarding the work condition. It is the responsibility of the HR
department to provide motivation and encouragement to the employees, as necessary, training
should be provided to the employees to enhance and better the skill of the latter. Equal
treatment should be provided to the employees (Knowles et al. 2014).

The human resource department is responsible for conducting promotion ethics. The
department assess pen down and shows the ethics program of the company. The unit
demonstrates the policies and norms which are considered suitable and applicable for the
company.
Selection of appropriate technology to benefit human resource functions
It is necessary for the human resource functions to select and use certain technology to
improve the function and mode of operation. The first and the foremost thing are the paper
based systems; this is required even in the contemporary time, useful to keep and taken down
important information. The feature of intranet is useful to establish an interlinked connection
among the HR department officials. Hence, it can be said that the wired based technology is
important. Communication system needs attention for the matter. The technology of HRIS or
the human resource information system helps to keep track of the employees and is effective
for managing the individual information of the employees (Chelladurai and Kerwin, 2017).

Part 3 Report
Human resource functions
Table of contents
1. Introduction...................................................................................................................................8
2. Methods of information collection................................................................................................8
3. Result of findings...........................................................................................................................8
4. Need for reviewing human resource functions.............................................................................8
5. Evidence of discussion...................................................................................................................9
6. Recommendations for change.......................................................................................................9
7. Future considerations..................................................................................................................10
8. How the human resource functions will impact on the business and staff..................................10
9. Conclusion...................................................................................................................................10

1. Introduction
Human Resource department is an integral part of the organisation. It helps the
company in different aspects to maintain the balance among the different
stakeholders. The department ensures the welfare and security of the employees,
acting as the link of communication among the different departments as well as the
employees working in the departments. Apart from this, the department is responsible
for drawing business strategies to better the management of the department.
In the report an attempt is made to underline the outcomes of the research.
2. Methods of information collection
The subject of human resource is a vast field which encompasses a variety of sub-
topics. Information is gathered from secondary research. For instance, information is
taken from relevant journals and magazines related to human resource and its
functions. Information has also been collected from online platforms which hold
information and data regarding human resource functions. A comprehensive analysis
is conducted about the subject of human resource along with the different functions
which the department carries out (Sparrow et al. 2016).
3. Result of findings
Concerning the point of findings, it can say that the department of the human resource
is responsible for conducting different functions. Without the department, it is not
possible for the company to operate in an effective manner.
4. Need for reviewing human resource functions
The functions of human resource department need reviewing in order to have in-depth
and thorough knowledge about the different functions and activities of the
department. Apart from this, review is helpful to come to terms with the change and
transformations that might be required to improve the efficiency level of the
department.
The review has been helpful to get the knowledge regarding the factor of ethical
obligations which the department needs to consider while conducting its functions
(Marchington et al. 2016). The Perfections salon, for instance, needs to have

conformed to certain ethical obligations to ensure its proper operation. The salon
needs to consider the welfare and health of the employees. Salary should be given on
time. Employees have the right to get performance credit. The HR department needs
to make sure that the ethical guidelines within the workforce.
Another fact which should be mentioned is the selection of the appropriate tools to
improve and better the communication process and function standard. Technology is
important and an integral part of life, considering the complications of different
departments and the number of people working for the salon, The Perfections.
Keeping the factor in mind, the salon requires advanced technology for
communication, managing employee records, controlling and monitoring work
performance and so on (Aswathappa, 2013).
5. Evidence of discussion
Discussion has been conducted. Secondary research is conducted to collect
knowledge regarding the topic of HR section and its functions.
6. Recommendations for change
Considering the functions of the human resource department, several
recommendations can be conducted.
 Attempt should be made to practice one-to-one interaction with the employee
 Need to understand the problems of the employee
 Need to conduct workshops to enrich the experience and knowledge of the
employee
 Have to provide the scope for working together as a team (Budhwar and
Debrah, 2013)
 The employee should be self-reliant and confident regarding the job profile
 Attention should be given to improve the communication system, systems
should be applied and used accordingly
 Employee information should be handled with care
 Importance should be given on the factor of multicultural work environment
(Purce, 2014)

7. Future considerations
The department holds space for further improvement and change. The HR department
acts as a key unit of the company which deals with the human resource of the
company.
8. How the human resource functions will impact on the business and staff
The function of human resource does impact the working staff and the business. The
department possess one of the important functions, the process of recruiting and
selection suitable employees for the company. The HR conducts various levels of
tests to scrutinize the ability and potential of the employee. The function holds
importance, selecting correct and able employee impacts the work performance and
standard of the business in the process. Good work performance of the employee
would help to enhance the business operations and functions (Bamberger et al. 2014).
The human resource is responsible for the maintaining the workforce environment,
conducts training and development session for the employees. Employee work
assessment is conducted accordingly.
9. Conclusion
In conclusion, it can be said that the human resource department conducts various
types of functions. It conducts the duty of hiring and selecting proper and efficient
candidates as employees. It is responsible for managing and handling the employee
information, observes employee performance and the overall work performance of the
company. It helps to improve the relationship among the different stakeholders and
acts as a bridge of communication for between the higher officials and the subordinate
employees. It can be said that the human resource department is responsible for
different functions which are important for the development of the company.

Reference List
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Aswathappa, K., 2013. Human resource management: Text and cases. Tata McGraw-Hill
Education.
Bamberger, P.A., Biron, M. and Meshoulam, I., 2014. Human resource strategy:
Formulation, implementation, and impact. Routledge.
Brewster, C., Houldsworth, E., Sparrow, P. and Vernon, G., 2016. International human
resource management. Kogan Page Publishers.
Budhwar, P.S. and Debrah, Y.A. eds., 2013. Human resource management in developing
countries. Routledge.
Chelladurai, P. and Kerwin, S., 2017. Human resource management in sport and recreation.
Human Kinetics.
Knowles, M.S., Holton III, E.F. and Swanson, R.A., 2014. The adult learner: The definitive
classic in adult education and human resource development. Routledge.
Marchington, M., Wilkinson, A., Donnelly, R. and Kynighou, A., 2016. Human resource
management at work. Kogan Page Publishers.
Purce, J., 2014. The impact of corporate strategy on human resource management. New
Perspectives on Human Resource Management (Routledge Revivals), 67.
Sparrow, P., Brewster, C. and Chung, C., 2016. Globalizing human resource management.
Routledge.