Role of Rewards in Motivating Employees

Running head: ORGANIZATIONAL BEHAVIOR
Role of rewards in motivating employees
Name of the student:
Name of the university:
Author note:

1
ORGANIZATIONAL BEHAVIOR
Introduction
Behaviour is an important aspect, which reflects the personality of the individuals. In
the workplace context, behaviour holds special value in terms of luring the attention of the
clients and the customers. Exposure of professional behaviour proves beneficial in case of
both the managers and the employees in terms of enhancing the professional skills and
abilities. Theory of planned action and reasoned behaviour are vital analytical tools, which
assists in examining the effectiveness of the approach of the staffs in the workplace (Lazaroiu
2015). This assignment attempts to assess the pros and cons of rewards being an effective
part in motivating the employees.
Discussion
Organizational behavior
Organizational behaviour relates to the behaviour exposed by the staffs towards the
clients and the customers. Theoretical considerations helps in acquiring a better
understanding of the workplace behaviour. Rewarding the performance of the employees is
the planned action of the managers in terms of extracting effective labor. It can also be
considered as a reasoned action in terms of assessing the approach of the employees towards
the levied services. This assessment helps the managers in gaining awareness about the
needs, demands and requirements of the employees (Kanfer and Chen 2016). Herein lays the
appropriateness of Maslow’s Hierarchy of Needs. Specifically, mention can be made of the
need of self-esteem, which enhances from receiving rewards for better performance.
Within the workplace, the employees belong to different socio-cultural backgrounds.
This increases the possibility of conflicts and misunderstandings, which degrades the
workplace environment. Under such scenario, the employees encounter demotivation in terms
of executing the allocated duties and responsibilities. This is the stage where the managers

2
ORGANIZATIONAL BEHAVIOR
and the senior staffs need to provide motivation and encouragement to the employees.
Strategic planning in this direction is crucial in terms of achieving positive outcomes. At the
initial stage, counselling sessions, discussions and open forums are organized for knowing the
issues, which the employees are facing while carrying out the allocated duties and
responsibilities (Hauser 2014). This is an example of planned behaviour, which helps in
gaining trust, loyalty and dependence of the employees. Face to face discussions acts as a
platform for the employees to voice out the problems freely. Most of the employees hesitate
and experience dilemma while speaking out their problems and difficulties. However,
adequate assistance, guidance and support from the managers assures the employees that their
opinions are valued.
Rewards and recognitions
Rewards and recognitions are one of the means through which the managers attempt
to motivate the employees. Rewards are of two types-monetary and non-monetary. Monetary
rewards are directed towards getting similar labor from the employees in future. These
rewards do not strengthen the relationship between the managers and the employees.
Behavior, in this case, only signifies promises for exposing better performance. Motivation
generates an urge within the employees to expose better performance (Belschak, Hartog and
Kalshoven 2015). However, understanding and caring approach from the managers
strengthens the relationship with the employees. This “understanding” can be considered as a
“reasoned behaviour” of the managers towards the needs, demands and requirements of the
employees. Herein lays the appropriateness of the needs like safety, security and other needs.
Safety relates to the aspect of providing job satisfaction to the employees. For this, the
managers need to be conscious and rational in their approach. These attributes of
consciousness and rationality can be considered as the important components of a manager