NIST Risk Management Framework

Running head: RISK ASSESSMENT PROGRAM FRAMEWORK (ASSESSMENT 2)
RISK ASSESSMENT PROGRAM FRAMEWORK
(ASSESSMENT 2)
Name of the student:
Name of the university:
Author Note:

1RISK ASSESSMENT PROGRAM FRAMEWORK
PART A :
1. STAFF TRAINING REPORT
Department – Customer Service
Number of trainees - 15
Number of trainers - 5
Training form – Risk control training
Training program duration – 1 month
Program start date – 13th January 2020
Program end date- 13th February 2020
Training location- Main seminar hall
Training design coordinator - Jonathan Matthews
Training Form
On-the Job Method Off-the Job Method
Coaching The coach needs to
provide leadership and
behavioral coaching
Mentoring The staff will get
mentors for further
development and help
in difficulties
Job-Instruction
Training
The various tasks
activities are necessary
to perform through this
training in a systematic
learning module
Sensitivity training It can bring team
building activities and
flexibility through
training on
interpersonal skills
Vestibule We will assign the Outdoor Training The outdoor training

2RISK ASSESSMENT PROGRAM FRAMEWORK
Training projects to the staff who
has to perform on-the
job for assessing their
performance levels.
through trekking and
field games help in
flexibility and
emotional stability of
staff
Training outcomes of organization
Increase in employee productivity
Employee adaption to change
Employee morale increase
Diversification of business positive impact on staff
Higher profits from customer service
More retention of customers
More satisfaction of customers
Faster speed in customer complaints handling
Training cost sheet
List of items :
Training deliverables
Training facilitator expenses
Breakfast and Lunch of trainees
Transport facilities
Training manuals
Training location rent

3RISK ASSESSMENT PROGRAM FRAMEWORK
Training time lost
Training recommendations :
Recommendation 1- Use the case study and e-learning modules to include in the learning
content of the training program for increasing depth in knowledge .
Recommendation 2- The training location should be adjustable with variations from main
seminar hall to discussion meeting rooms and outside the office.
Recommendation 3- The external organizational consultants to consider for suggestion of
framing new training techniques for group interventions.