Risk Management and Assessment for MacVille Pty Ltd

Risk Management and Assessment
Name of the Student:
Name of the University:

Table of Contents
Introduction 2
Assessment Task 1 3
Report for the CEO 4
2. Email to CEO 10
4. Summary Notes 12
Assessment 2: Analyse and Treat Risk 12
Part A 13
1. Report for CEO 13
2. Risk Management Action Plan 20

Introduction
The aim of this report is to evaluate the potential risks and manage MacVille’s
Toowoomba branch. This report shall be divided into three tasks- risk review report and
communicating with the CEO, risk analysis report and risk treatment, and monitoring report.

Assessment Task 1
This assessment task shall help assume the role of Brisbane store Assistant Manager who
has been promoted to be manager of a new store at Toowoomba. This report is written for the
CEO while outlining the MacVille Risk Management Framework. This report also describes the
scope of risk management required in the assistant manager’s role. The critical success factors
are also identified while addressing the goals and objectives for the areas included in the scope.
The internal and external stakeholders are identified such as CEO, store supervisor and others.
The role played by the stakeholders is also analysed. An external and internal analysis is
conducted using the PEST and SWOT framework.

Report for the CEO
a. Effectiveness of Risk Management framework at MacVille Pty Ltd
The risk management framework at MacVille Pty Ltd involves multiple elements to be
effective. It includes the policies and procedures relating to human resources, finance and
corporate governance. The different policies are Staff Travel policy, Parental Leave Policy,
Equity/ Discrimination Policy, WHS Policy, Bad Debt policy, Board Protocol and various others.
It also includes business planning and budgeting, audits and reviews that support the ISO 31000:
2009 standards. This standard is an effective guideline as it involves different risk management
techniques in the organization. The standard helps in reliable decision making and planning
while practically advising on the ways MacVille can manage risk.
b. Scope of Risk Management
The management of MacVille decided to expand its operations in Queensland and
purchasing and-rebranding their existing café in Toowoomba. There is a huge scope for
assessing strategies for risk management factors. The manager at the café can undertake an
annual review for assessing the effectiveness of the system. The manager shall also be
responsible for updating and reviewing the risk management strategies for decreasing the
chances of failure and losses. Therefore, the risk management shall include identification of
risks, planning and management.
c. Critical Success Factors
The critical success factors involve commitment level from the top management,
effective communication, good organizational culture and behaviour. Further, the critical success

factors also include effective utilization of information technology, smooth flow of information
within the organization. The senior managers are involved for identifying gaps in the risk
management procedure. There must be effective communication from the top management,
employees and customers. Another critical success factor is good organizational culture as it
shall facilitate smooth flow of information. Effective training in the organization can smoothen
transition with the organization. The top management shall require less effort in applying risk
management strategies.
Goals or Objectives
The main goal of the senior manager in the risk management process is identification of
risks. The manager is responsible for identifying the issues in the risk management strategy. The
goal also involves managing risks in the operation of Toowoomba store. The goal also involves
smooth transition to the MacVille systems.
d. Role of Internal and External Stakeholders
Stakeholder Internal/
External
Role in Process Stake in Process
The board Internal Overall risk management They are at stake as there is a risk of
loss of tangible and intangible
assets.
Ron Langford Internal Councillor and Landlord There is a potential loss of tenant.
Goldsmith
Partners
External Legal and Compliance Advice The firm may lose a client and there
is potential for being sued for a