The paper reflects on the implementation of the Western Australian rail fleet project and the risks associated with it. It discusses the risk management framework, qualitative risk assessment, risk response plan, and risk analysis. Recommendations are provided for avoiding risks in the project.
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Running head: RISK MANAGEMENT PLAN Assignment 2: Case Study: Project - Regional Rail Fleet in Western Australia Name of the Student Name of the University Author’s Note
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1 RISK MANAGEMENT PLAN Executive Summary The paper mainly reflects on the implementation of Western Australian rail fleet project between Perth and regional Centres. It is found that the Western Australian government mainly aims to replace the rail system in order to enhance safety, comfort, reliability as well as accessibility of the customers from Sydney to different regional centres. However, it is analyzed that while undertaking this project there are a number of risks that can occur within the project. The paper mainly implements risk management plan in order to determine, access, evaluate as well as mitigate the risks and challenges. In addition to this, the paper uses fish bone diagram for analyzing the risk. Moreover, the paper also provides proper recommendations for avoiding the risks and challenges within the Australian rail fleet project.
3 RISK MANAGEMENT PLAN 1. Introduction The paper mainly reflects on the implementation of a rail system between Perth and regional centres in Western Australia. The Western Australian government is taking the initiative of replacing the ageing Western Australia rail fleet including EXPLORER, Endeavour trains as well as XPT that mainly includes trains of 36 years old. The main aim of the government is to undertake the project in order to stimulate the regional economy for creating proper sustainable job opportunities as well as skills. In addition to this, the new train facility would be helpful in improving safety, comfort, reliability as well as accessibility of the customers from Sydney to different regional centres. However, while undertaking the project, there are number of risks that can create negative impact on the progress of the project. The paper mainly aims to undertake qualitative risk assessment which will be supported by PMBOK in order to identify, analyze as well as implement proper risk management strategies in order to resolve the risks that occur in Western Australian rail project. Furthermore, the paper provides recommendation with suitable justification on the lessons that are learnt in context to risk responses and monitoring plan. 2. Risk management framework 2.1 PMBOK Risk management framework According toProject Management Institute (2017) the PMBOK project risk management knowledge areas are generally categorized into seven different processes that include risk management planning, risk identification, qualitative risk analysis, quantitative risk analysis, planning of risk responses, implementing risk response as well as monitoring of project risk. It is found that the initial step of the project mainly involves production of proper risk management plan which is considered as one of the important component for the overall project management
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4 RISK MANAGEMENT PLAN plan. It generally includes risk categorization as well as identification of different types of procedures in order to reassess the risks and for defining the probability as well as impact of the risk. On the other hand, it is stated byBrioso (2015) that a proper list of potential risks for the project cost, schedule as well as other critical success factors are generally considered as one of the key for proper risk management. It is found that checklist is one of the good source for identifying the risks that are associated with the project. The tools and techniques that are utilized for determining the risks mainly include expert judgement as well as data gathering. On the other hand, it is stated byQian and Lin (2016) that qualitative risk analysis is generally done in order to prioritize the risks as well as challenges that are associated with the project. Some of the risk components are generally categorized into impact and probability of occurrences. Each of the risks that are present on the risk register must be analyzed by ranking two of the underlying variables (Project Management Institute, 2017).It is found that risk data quality assessment as well as risk probability and impact assessment matrix are generally utilized in order to perform qualitative risk analysis. In addition to this, it is found that while planning the risk responses, it is quite important to create proper action plan for successfully monitoring the risk triggers so it will be easier to get possible warning. Furthermore, the implementation of risk response is needed in order to mitigate the risks as well as challenges which are associated with the project. It is found that the implementation of risk responses is generally done during the execution phase of the project. It is found that expert judgementaswellasinterpersonalandteamskillsaregenerallyrequiredforproperly implementing the risk responses (Qian & Lin, 2016).It is found that throughout the entire project, the risk register needs to be monitored properly. Moreover, it is identified that re-
5 RISK MANAGEMENT PLAN analysis of risks generally generates different priorities as well as necessities for implementing the risk response plan. 2.2 Qualitative risk assessment Expert judgement is one of the terms that mainly refers to one of the technique in which judgement is generally made upon proper set of criteria or expertise that has generally be acquired in a proper area of knowledge or industry. It is found that the risks that can be faced by the NSW government is analyzed with the help of expert judgement technique (Hwang, Zhao & Yu, 2016).With the help of this technique, it is found that there are a number of risks that can create obstruction within the progress of the rail project between Perth and regional centres in Western Australia. The risks that are assessed are generally reflected below by reflecting on impact and probability of occurrence of the project risks. S.NOCATEGORYRISK TITLE DESCRIP TION IMPACTPROBAILI TY RISK OPPORTU NITY 1 Technical riskUtilitiesThecost thatis required for maintainin gthe utilities generally get MinorPossibleRisk
6 RISK MANAGEMENT PLAN increased in Australian rail project Technology issues Utilization of outdated technolog yforthe developme ntof Western Australian rail fleet. HighLikelyRisk Estimates, Assumptions and Constraints Failing to gather proper data about therail fleet projectin Western Australia. MinorLikelyOpportunity
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7 RISK MANAGEMENT PLAN 2Management risk Stake holder management Ifthe project managers are unexperie ncedthen theyare unableto manage the stakeholde rs ModeratePossibleRisk Delaysin schedule Dueto safety related concerns, it is found thatdelay occurs withinthe schedule ofthe project. SevereLikelyRisk
8 RISK MANAGEMENT PLAN Delayof matrix supply Delay of matrix supply occurs due to schedule slippage. ModeratePossibleRisk Learning new skills Dueto improper training facility, theteam members are unable tolearn new skills. SignificantLikelyOpportunity Scope creepIfthe project scopeis not followed thenthe chances of SignificantLikelyRisk
9 RISK MANAGEMENT PLAN scope creepis quite high. 3Commercial risk Contract issues Disagreem entwithin the project teamis seendue to contract related challenges . SignificantPossibleRisk Fundingof the project Ifthe sponsor doesnot provide funding to the project thenthe progress ofthe project get obstructed SevereLikelyRisk
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10 RISK MANAGEMENT PLAN . EmploymentDueto presence of improper profession alskill, the chances of employme nt is quite high. ModeratePossibleOpportunity Shortageof technical work Dueto unavailabi lityof technical team members, thereis shortage of technical work. SignificantPossibleRisk
11 RISK MANAGEMENT PLAN 4External risk Changesin Government Recently, the Western Australian governme nt changes anditis analyzed thatthis cancreate negative impacton the project. ModeratePossibleRisk Changesin regulations Dueto changein regulation, itwould bequite difficult forthe new ModeratePossibleRisk
12 RISK MANAGEMENT PLAN project manager to understand the changes withinthe regulation effectively . Increasein costs The increment inproject cancause anumber of financial issues. SignificantPossibleRisk weatherDueto improper weather condition, thework SignificantPossibleRisk
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13 RISK MANAGEMENT PLAN ofthe project canbe obstructed Improving of machines Improvem entof machines generally needs huge amount of money but creates positive impacton the project. ModeratePossibleOpportunity Impact Likelihood NegligibleMinorModerateSignificantSevere Very likely LikelyEstimates,TechnologyDelays in
14 RISK MANAGEMENT PLAN Assumptions and Constraints issues, Learning new skills, Scope creep schedule, Funding ofthe project PossibleTechnical risk Stakeholder management, Delayof matrix supply, Employment , Changesin Government. Changesin regulations, Improving of machines Contract issues, Shortage of technical work, Increasein costs, weather Unlikely Very Unlikely
15 RISK MANAGEMENT PLAN 2.3 Risk response plan According toChapman (2016), the risk response planning is defined as one of the way that helps in determining proper ways for reducing the threats which are related with the project and also helps in providing proper opportunities for enhancing their impact. It is the role of the project managersto eliminate the threatsthat are generallyassociatedwith the Western Australian rail fleet project. For those threats that cannot be get mitigated, then the project manager generally creates a proper contingency plan (Wang et al.,2016).It is not always needed to mitigate the risk due to time and resource constraints however, it is quite necessary to review the risk in the entire lifecycle of the project. The risk response strategies that are generally developed for the Western Australian rail fleet project are generally reflected below: S.NOCATEGORYRISK TITLERISK RESPONSE 1 Technical riskUtilitiesMitigate Technology issuesAvoid Estimates,Assumptions and Constraints Avoid 2Management risk Stakeholder management Avoid Delays in scheduleMitigate Delay of matrix supplyMitigate Learning new skillsAvoid Scope creepMitigate Contract issuesAvoid
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16 RISK MANAGEMENT PLAN 3Commercial riskFunding of the projectMitigate Employmentvoid Shortageoftechnical work Avoid 4External risk Changes in GovernmentMitigate Changes in regulationsMitigate Increase in costsAvoid weatherMitigate Improving of machinesAccept 2.4 Risk analysis Fishbone According toCoccia (2018), cause and effect diagram is often known as the fishbone diagram that generally helps in brainstorming for determining the possible causes of the problem as well as helps in sorting different ideas into useful categories. A fishbone diagram is considered as one of the more structured approach or tools that are generally available for the purpose of brainstorming a problem (Chang, 2015).The Fishbone diagram helps in identifying the possible reasons of the issues and challenges that can create impact on the Western Australian rail fleet project. The fishbone diagram for the Australian rail fleet project is generally provided below:
17 RISK MANAGEMENT PLAN Figure 1: Fishbone diagram (Source: Created by Author) Roles and responsibilities of stakeholder StakeholderRoles and responsibilities Steering committeeThe steering committee is mainly responsible of monitoring the quality of the project that is developed by providing proper advice about the changes. Risk analystRisk analyst is the person who analyses the risks that are associated with the development of Western Australian rail fleet. Project managerIt is found that the project manager is the individual who takes the entire responsibility
18 RISK MANAGEMENT PLAN of managing the project effectively on time. Project teamThe project teamis mainly responsible of managing the work that is associated with managingrisksthatoccursduetothe construction of Western Australian rail fleet. Risk analysis table S.N O CATEGOR Y RISK TITLE IMPAC T PROBAILIT Y RISK OPPORTUNI TY SUMMAR Y 1 Technical risk UtilitiesMinorPossibleRiskIt is found that due to rise in cost ofutilities maintenanc e, it creates minor impacton the project Technolog y issues HighLikelyRiskIt is found thatthe probability of
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19 RISK MANAGEMENT PLAN technologic alriskis likely and it creates high impact onthe project Estimates, Assumptio nsand Constraints MinorLikelyOpportunityIt is found thatit generally creates minor positive impacton the project. 2Managemen t risk Stake holder manageme nt ModeratePossibleRiskIt is found thatthe probability of manageme ntriskis possible andit
20 RISK MANAGEMENT PLAN creates moderate impacton the project Delaysin schedule SevereLikelyRiskDelays withinthe projectcan create severe impacton the project Delayof matrix supply Moderat e PossibleRiskThedelay ofmatrix supplyhas medium possibility of occurrence andit generally create moderate impacton
21 RISK MANAGEMENT PLAN the project Learning new skills Significa nt LikelyOpportunityImproper learning skills creates significant impacton the project. Scope creep Significa nt LikelyRiskThe problemof scope creep mainly creates significant impactand the probability of occurrence of this risk is likely. 3Commercial Contract issues Significa nt PossibleRiskThe contractual
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22 RISK MANAGEMENT PLAN riskissues generally creates significant impacton the project. Funding of the project SevereLikelyRiskImproper funding creates severe impacton theproject andthe probability of occurrence of such risk is likely. Employme nt ModeratePossibleOpportunityIt generally creates moderate impacton
23 RISK MANAGEMENT PLAN the project. Shortage of technical work Significa nt PossibleRiskIt generally create significant impacton theproject andthe possibility of occurring of such risk is considered to be high. 4External risk Changes in Governme nt ModeratePossibleRiskChangein government creates moderate impacton the project. Changes in regulations ModeratePossibleRiskChanges in regulation
24 RISK MANAGEMENT PLAN creates moderate impact with high possibility of occurrence ofsuch risks. Increase in costs Significa nt PossibleRiskIt is found that increasein costcan generally creates significant increase inn cost. weatherSignifica nt PossibleRiskDueto improper weather condition, significant
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25 RISK MANAGEMENT PLAN impacton theproject is generally created. Improving of machines ModeratePossibleOpportunityIt is found that improveme ntof machines creates moderate impacton the project Probability Impact coloured matrix The probability Impact matrix for the risks that can occur within the Australian fleet project are generally reflected below: Impact Likelihood NegligibleMinorModerateSignificantSevere Very likely LikelyEstimates, Assumptions TechnologyDelays in
26 RISK MANAGEMENT PLAN and Constraints issues, Learning new skills, Scope creep schedule, Funding ofthe project PossibleTechnical risk Stakeholder management, Delayof matrix supply, Employment , Changesin Government. Changesin regulations, Improving of machines Contract issues, Shortage of technical work, Increasein costs, weather Unlikely Very Unlikely
28 RISK MANAGEMENT PLAN 4External risk Changesin Government RiskMitigate Changesin regulations RiskMitigate Increase in costsRiskAvoid weatherRiskMitigate Improvingof machines OpportunityAccept 2.6 Risk implementation The risk implementation plan for the risks that can occur within the Australian rail fleet project are generally reflected in the table below: S.NOCATEGORYRISK TITLERISK OPPORTUNITY Measures implementation 1 Technical riskUtilitiesRiskItisquite necessaryto managethe budgetofthe projectproperly sothatthe increment in cost
29 RISK MANAGEMENT PLAN formaintaining theutilitiesdoes notcreateany type of impact on the project. Technology issuesRiskItisquite important for the Western Australian governmentto utilizeproper technologiesthat are necessary for the project. Estimates, Assumptionsand Constraints OpportunityProper estimation aswellas assumptionare requiredfor keepingthe projectonthe trackandfor avoiding issues StakeholderRiskItisquite
30 RISK MANAGEMENT PLAN 2Management risk managementnecessary for the HRmanagersto takeproper importantsteps forresolvingthe risksaswellas challengesthat areassociated withimproper stakeholder management. Delays in scheduleRiskWeeklytracking ofproject scheduleisquite importantfor avoidingdelays within the project. Delayofmatrix supply RiskItisquite necessaryto follow the project schedule properly foravoiding delays within the
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31 RISK MANAGEMENT PLAN project. Learningnew skills OpportunityItisverymuch necessary to learn newskillsin ordertomanage theworkofthe project. Scope creepRiskFollowingthe scopeofthe projectisquite importantfor avoidingthe problem of scope creep. 3Commercial risk Contract issuesRiskThecontractual issuesrelated withtheproject needstobe resolvedby implementing proper strategies. Fundingofthe project RiskIt is necessary to haveenough
32 RISK MANAGEMENT PLAN amountof fundingforthe project in order to startwiththe project work EmploymentOpportunityItisquite importantto arrangeproper employment facilitiesforthe workersofthe organization. Shortageof technical work RiskTrainingand workshop facilities must be arranged in order toimprovethe technical skills of theteam members. Changesin Government RiskIt is found that the organization must
33 RISK MANAGEMENT PLAN 4External riskaccept the risk for progressingwith theworkofthe project. Changesin regulations RiskThechangesin regulationmust beacceptedfor avoiding negative impact. Increase in costsRiskProper managementof projectbudgetis generally necessaryfor avoiding the risks that occur due to improperbudget management. weatherRiskAlternative optionsmustbe presentfor avoidingthe difficultiesas
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34 RISK MANAGEMENT PLAN wellas obstruction within the project due to weather conditions. Improvingof machines OpportunityThe improvementof machine must be done properly for providingproper facilitiestothe workerswho are engaged with the Western Australianrail fleet project. 2.7 Monitoring risk The steps that are generally required to be taken in order to analyze the success or failure of the risk responses that are created for resolving the risk that can occur within the Western Australian rail fleet project. The steps that are generally taken for monitoring the risks are generally elaborated below:
35 RISK MANAGEMENT PLAN Weekly tracking:It is quite necessary to track the risks that can create impact on the Western Australian project on a weekly basis for ensuring that the risk mitigation strategies that are implemented are helpful in resolving the risks (Leveson, 2015). Reporting:Reportingabouttheprogressofriskmanagementgenerallyhelpsin providing proper idea that the risk management strategies that are implemented are quite helpful in resolving the challenges and issues that are related with the project. Auditing and evaluating:Auditing as well as evaluation on regular basis is quite important for ensuring whether the implemented risk management strategies have become successful for not (Tupa, Simota & Steiner, 2017). 3. Recommendations Recommendations The recommendations that must be followed by the Western Australian rail fleet project in order to avoid risks are generally elaborated below: Tracking of project on regular basis:Tracking of project on regular basis is needed for ensuring that the entire project is on track and it will get completed on proper time and thus the project risks can be avoided to some extent. Proper management of project:Proper management of project with proper strategies are generally required for avoiding the risks that are mainly associated with the project. Hiring experienced and skilled team members:It is found that hiring skilled as well as experienced team members will not face any type of difficulty in progressing with the project and can generally complete the project by handling the issues that occur.
36 RISK MANAGEMENT PLAN Lessons learnt It can be learnt from the entire project, that the risks that are associated with the project must be identified in the initial stages for reducing its impact on the project and then the identified risks must be analyzed with the help of risk management tools like fish bone diagram in order to analyze the reasons behind the risk. Moreover, I have learnt proper implementation of risk response are beneficial in resolving the risks and challenges and further it is also necessary to utilize proper risk monitoring steps for analyzing whether the implemented strategies are helpful or not.
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