Identified Risks and Risk Management Plan for a Cafe Business

Running Head: DIPLOMA IN BUSINESS MANAGEMENT
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1DIPLOMA IN BUSINESS MANAGEMENT
Task 1
Identified Problem/ risk
area
Context of Risk
e.g. operational,
financial strategic
Possible consequences of not treating the
risk or of making changes to address the
current problem ( contingency planning)
1 Job Scheduling Operational If the problem is not addressed it will
develop employee shortage which will lead
to customer dissatisfaction that will
ultimately impact the revenue of the café.
2 Record Management Strategic Improper record management gives birth to
chances of fraud and improper assessment
of the records will develop difficulty in the
development of strategic plan and even
cause trouble during legal battles.
3 Supply Chain
Management
Financial Improper assessment over the supply chain
is leading to delay in the delivery of the
goods that may lead to shortage of
resources in dire situation leading to
financial lose. Furthermore, low quality
will impact the perception of the customers
and decrease the customer base.
4 Employee Training Operational Improper management of customers and
delay is leading to decreasing of the
customer satisfaction which is impacting
the customer inflow and is harmful for the

2DIPLOMA IN BUSINESS MANAGEMENT
long term sustainability of the firm.
5 Felicitation Program Strategic With better options, discounts and
incentives, the customers are getting
attracted towards other firms that is leading
the café to lack behind in the competitive
leadership and is undesirable.
Task 2
Stakeholder Risk context area
Permanent employee Job Scheduling
IT service provider Record Management
Suppliers Supply Chain Management
Owner Employee Training
Owner Felicitation Program
Task 3
Risk Likelihood Impact Level of
Risk
Rank
Job Scheduling A 5 Extreme 1
Record Management B 5 Extreme 2