Ethical Issues of Robotic Process Automation

Robotic process automation

Introduction
RPA refers to the robotic process automation
which is based on the notion of metaphorical
software and AI workers.
The purpose of this paper is to evaluate the
working principle of RPA technology and
identify the ethical issues of robotic process
automation.
Robotic process automation is able to
enhance the effectiveness of business and
reduce human errors (Anagnoste, 2018).

Working of RPA
RPA enables the companies to perform a task
through remote control systems and reduce
the errors occurred in the systems.
The working of RPA is simple to understand
in which the developers design a machine
learning program and connect with the
physical things that help for performing the
various tasks in the company.

Strengths and weaknesses of RPA
Strengths:
 More effective
 Improve flexibility
 Enhance productivity
 Enhance quality assurance
Weaknesses:
 Larger investment costs
 Maintenance cost is very high
 Produce security issues
 More complex to design and implement
 Lack of technical ability
 The companies require an IT team for handling the operations
of RPA (Asatiani, and Penttinen, 2016).

Ethical issues
It is observed that RPA produce various kinds
of ethical issues in the companies which are
described below:
 Unemployment
 Increase security issues
 Inequality
 Produce data breach problems
 Artificial stupidity

Conclusion
It can be concluded that RPA is an effective
technique that help companies for improving
the performance of the business.
This research identified and analyzed the
concept of RPA and evaluated the ethical
issues linked with RPA. It is recommended
that companies should focus on security while
using robotic systems.

References
Anagnoste, S., (2018) Setting up a robotic
process automation center of
excellence. Management Dynamics in the
Knowledge Economy, 6(2), pp.307-332.
Asatiani, A. and Penttinen, E., (2016) Turning
robotic process automation into commercial
success–Case OpusCapita. Journal of
Information Technology Teaching Cases, 6(2),
pp.67-74.