Role Concept in Health Care

Running head: ROLE CONCEPT IN HEALTH CARE
Role concept in health care
Name of the student:
Name of the University:
Author’s note

1ROLE CONCEPT IN HEALTH CARE
Answer 1
Based on the review of Carla’s scenario, it can be said that her belongingness and love
needs and esteem needs is not being met. According to Maslow’s hierarchy of needs theory, love
and belongingness need is one in which interpersonal relationship like friendship, affection, love
and intimacy from friends motivates behaviour of people (Robertson, 2016). Affection is a
fundamental human need and good relationship with friends and family is associated with
physical and psychological well-being (Aloia & Brecht, 2017). However, in case of Carla, her
love and belongingness need was not met which is evident from the fact that she did not spend
time with any of her friends outside of the classroom. When she got her first job, then also she
could not get the affection and attention of her colleagues. Other staffs were friendly and
welcoming only on the first day and they left her alone with her daily task. Other staffs would
drink coffee and chat. They did not liked her and Carla felt the need to have their company.
Hence, she was upset and her mental well-being was affected because of this.
Carla’s esteem needs was also not met. Esteem needs are those needs where there is
desire for dignity, respect and prestige from others (Robertson, 2016). Carla also expected
respect and dignity while working as a front desk officer. However, she messed things up on her
first day of job. There was scheduling errors which created additional tension in the waiting area
and Carla failed to cope with the demand at the time. No one was available there to help her too.
She got no support from Daniel, her mentor too and she was eventually removed from front
office work. This has a major impact on her esteem needs and she remained depressed because
of this. Despite trying her best, she could achieve the respect and encouragement from her
mentor and office staffs. This had a significant impact on her mental health.