Report on Change Management and Strategic Leadership - Hilton Hotel

This report delves into the critical aspects of change management and strategic leadership, emphasizing their significance in fostering organizational growth and achieving objectives. It begins with an introduction to the subject, highlighting the importance of effective leadership in driving positive changes within organizations, using Hilton Hotel as a case study. The report explores various leadership theories, including charismatic, bureaucratic, autocratic, democratic, and laissez-faire theories, and their relevance to modern organizations. It further examines leadership theories like transformational, transactional, participative, trait, and emotional intelligence, analyzing their applicability to organizations and their impact on strategies. The report emphasizes the importance of a democratic leadership style, which promotes employee involvement and collaboration. It also discusses the impact of various leadership theories on organizational strategies, such as the role of transformational leadership in motivating employees and the importance of participative theory in generating ideas. Finally, the report underlines the significance of positive attitudes and emotional intelligence in effective leadership, as well as how Hilton Hotel utilizes these styles to formulate changes in strategies and the working environment.

Change Management and
Strategic Leadership

Table of Contents
Change Management and Strategic Leadership.....................................................1
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
1.1 Theories and their relevance to modern
organisations..............................................................................................................................4
1.2 Leadership theories and their
applicability to organisations.....................................................................................................5
1.3 Approaches found in selected current organization..............................................................6
1.4 Selected leadership theories that have on organizational strategies......................................7
TASK 2............................................................................................................................................8
2.1 Identify areas for improvement.............................................................................................8
2.2 Development plans to meet own needs.................................................................................9
2.3 Development plans over a period of time.............................................................................9
TASK 3..........................................................................................................................................10
3.1 Change theories, tools and techniques................................................................................10
3.2 Triggers of change that may impact an organization..........................................................11
TASK 4..........................................................................................................................................12
4.1 Risks associated with an organization's change process.....................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Change management and strategic leadership plays an important role that can help in the
aspect of creating a better changes for future if the leadership is in a better way. This can help in
the aspect that there would be better growth in an organization that plays an important role and
hence by better strategies organization can achieve their objectives. Hilton Hotel should have
better strategies and leadership style that can help in the aspect of better growth aspect as well
(Renz, 2016). All leaders have different leadership style that can create a better growth aspect in
future as well. If an leader would have positive attitude towards the work as well as leadership
then there would be better changes in the organization that is the main function for each and
every organization. In creating better strategies leaders should have better impact and
conversation with employees that can help in achieving the goals of an organization (Gayle,
Tewarie and White Jr, 2011). In Hilton Hotel there should be better techniques that can help in
the aspect of better growth in an organization that plays an important role. It tells about basic
things like the leadership theories that plays an important role in the organization. It also tells
about a basic function of personal management that plays an important role. It also tells about the
theories of changes and risks that can be there during the leadership process. It also tells about a
basic plan that can be developed. It also tells about an impact of leadership that plays an
important role. Change management is the main aspect that can help in creating a business aspect
successful and reliable for future growth as well. The leaders should have better strategies that
can help in the aspect of better growth of the organization and also creates better changes also.
Introduction about the company:
Hilton Hotel is one of the most valuable and well-known brand in UK and other parts of the
world. There are approx. 500 hotels across the globe which can help to meet their short and long

term goals. Further, There are more than 10 percent market share in the hospitality industry and
they wants to expand its business in to other parts of the world.
TASK 1
1.1 Theories and their relevance to modern organisations.
Some of the theories that are responsible for modern organization are as follows:
Charismatic Theory: It is the process that can help in the aspect of better motivation to
employees. In Hilton Hotel the leaders motivate their employees that can help in the aspect of
better growth of the organization. In Hilton Hotel the strategies are made by the leaders that can
help in aspect of achieving the objectives of an organization (Goetsch and Davis , 2014). If there
would be proper motivation of employees this would create a better boost in working aspect and
hence by this process there would be increase in market segment as well.
Bureaucratic Theory: It is the process in which there is hierarchy in organization. And
leaders create a better strategies that can help in changing the work style in an organization. This
theory forms an better impact that can help in future growth as well. In this particular hierarchy
this can create a better approach that can create a better strategies and hence by this there would
be better changes in the organization that plays an important role for better growth aspect as
well.
Autocratic Theory: In this type of leadership theory tells about a basic aspect in which all
the decisions are taken by a leader and hence this can help in the aspect of creating a better
leadership style and strategies as well. In this the decision is taken by the leaders and according
to that changes takes place (Nahavandi, 2016). In autocratic leadership of Hilton Hotel there are
different strategies and plans that can be generated in team and hence the last decision is taken
by the leader for that particular aspect that can help in creating changes in the organization.
Democratic Theory: This theory tells about a basic leadership style in which employees
can give their views leaders regarding some or the other aspect that can help in the aspect of
better growth of the organization that is Hilton Hotel.
Laissez- faire Theory: In this approach it is required that the decisions are made by the
team members and at last leaders give their final decision regarding the problem. This is the
main aspect that can help in better changes of the organization also.

1.2 Leadership theories and their applicability to organisations.
Some of the basic leadership theories that are applicable in particular organization are:
Transformational Leadership: It is the process in which there is working of leaders and
subordinates together that can help in the aspect of achieving a particular objective and goal of
an organization. If some particular changes are required leaders transform these changes by the
process of better strategies that can help in creating a business aspect successful and reliable for
better growth in an organization (Rothaermel, 2015). In Hilton Hotel it is applicable for better
changes in the organization for better growth aspect also.
Transactional Theory: In this particular theory of leadership leaders motivate and also
give punishments if they had done something wrong. This theory is generated that can help in the
aspect of creating better performance of employees and also creates better changes in the
organization that plays an important role. These changes are created only when the organization
had better strategies that can help in better growth aspect as well.
Participative Theory: In this particular theory it is required that each and every employee
of that particular organization that is Hilton Hotel should participate in each and every act of the
organization that can help in the better growth aspect. It can also help in providing better
strategies that are useful for better growth in the organization (Daley, 2012). This theory is
generated by proper motivation to employees that can help in creating a better aspect for
achieving the objectives.
Trait Theory: This theory tells about a basic behaviour of each and every individual that
plays an important role and hence according to that leaders can judge the habits of employees. In
current scenario there are positivity in individual. This had created an better impact for growth in
an organization because of positive attitude and hence goals can be achieved effectively.
Emotional intelligence: It is the process that tells about emotions of each and every
individual. It tells about an internal intelligence that the person doesn't tell and hence according
to that leaders form a strategy and achieve the objectives. Emotional intelligence is generated
only when organization that is Hilton Hotel need change. It can also create a changes in
strategies for future aspect as well.
1.3 Approaches found in selected current organization.
Leadership style of Hilton Hotel that should be created would be democratic leadership
style. This particular style can help in the aspect of better growth of an organization. If an

organization would have democratic leadership style this can help in the aspect of providing
opportunity to employees that they can give their views. This is the main aspect that can help in
creating a business aspect successful. If Hilton hotel would generate democratic leadership style
this can help in the aspect of creating better strategies from employees and hence there would be
mutual understanding as well (Drew, 2010). If an organization would have democratic leadership
style this can help in the aspect that employees can also give their views that could be beneficial
for their organizations. By better sharing process this can help in the aspect of creating
approaches that can help in the aspect of better growth in organization as well. This type of
leadership can generate a better tool that can help an organization to achieve the objectives as
well. If Hilton Hotel creates democratic leadership style in hotel this would be beneficial
improving infrastructure as well as there would be many changes in the organization. These
changes are only generated if organization would have better policies that can help in the aspect
of better growth in an organization. In democratic leadership style this can help in the aspect of
creating better and different ideas of each and every individual that are in that team. This can
help in creating a better growth aspect of the organization. It can also help in providing better
strategies of an organization that can create a better growth in an organization. If Hilton hotel
would create a democratic leadership this would be beneficial for future growth. If there would
be democratic leadership style this can help in creating a business aspect successful and hence
there would be different strategies of an organization that can help in the aspect of better growth
in organizational structure as well because of better changes. If there would be better strategies in
changes then according to that change management is done that can help in improving and
enhancing the business function of the organization that is main aspect.
1.4 Selected leadership theories that have on organizational strategies.
The impact on these leadership theories would be that if there would be no
transformational leadership theory then it can create a huge impact and this theory creates a
motivation to employees that is the main aspect for better growth in an organization. In every
organization that is Hilton Hotel it is required that there should be better motivation aspect that
can help in the aspect of better workings of employees (Battilana and et. al, 2010). If there would
be no transactional theory in leadership of Hilton Hotel then it can create a huge impact for the
growth in business aspects. It is required that there should be better learning in the organization

that plays an important role and hence by these learnings this would create a better impact for
future growth as well. There should be participative theory that can help in the aspect of better
ideas that can help in achieving the objectives of an organization. This is the main aspect for
better growth and hence by this leaders would able to take accurate decisions that can create an
aspect for better achievement in objectives as well. Trait theory is the main aspect that plays
an important role and for this purpose each and every person in the organization
including the leader they should have positive attitude that can help in creating better advantages
for the future aspect as well. If the leaders would have positive attitude then it can change the
behaviour of employees as well. Emotional intelligence plays an important role that can help in
creating a better improvement in the business process as well. Hilton Hotel are using all these
styles that are helping them in the aspect of creating better strategies of the organization that
plays an important role. By all these Hilton Hotel formulates changes in their strategies as well
as in working environment that plays an important role that can help in achieving the objectives
of an organization. If there would be better change management then it would create a better
image of Hilton Hotel as well that is the main aspect of each and every organization. These
organizations have better changes because of these particular leadership styles that is required for
better growth.
TASK 2
2.1 Identify areas for improvement.
Personal management is the process in which an individual manages themselves
according to a particular situation in environment. Skills that are required by leader to achieve
the objectives of an organization are as follows:
Taking Initiatives: It is required that the leader of Hilton Hotel should take all essential
initiatives of an organization that can help in the aspect of better growth in the organization and
hence by this organization can achieve their objectives. If leader would take all initiatives and
control the situations this would create a better growth in organization (Nguyen and Mohamed,
2011). If an leaders would take initiatives it would create growth in organization.
Motivation: For each and every leader it is necessary that they should motivate their
subordinates that can help in the aspect of better relationship building and hence work would

flow in a smooth manner that is the main aspect for each and every business. Motivation plays an
important role for each and every organization that can help in better growth as well.
Disciplined: Hilton Hotel leader should be disciplined enough that can help in the aspect
of better leadership function. If the leader would be disciplined then the decisions could be easily
made by the leader that would be effective. Every leader should be disciplined that can create a
positive impact in future growth as well.
Listener: For better leader it is required that they should also listen to each and every
aspect to their employees views that can help in the aspect of resolving conflicts and also can
create a better strategies for the organization. If the leader would listen to their subordinated this
can create a better impact for future growth as well.
The improvement that can be done in some of a particular area would be like there should
be critical thinking aspect of a leader that can help in creating a business aspect successful and
the leaders should have better thinking aspect that is the main thing and it can help in
achievement of better growth of the organization. The leader should have positive attitude that
can help in the aspect of better growth of the organization. There should be better improvement
that can create a better growth in an organization as well.
2.2 Development plans to meet own needs.
The skills and plans that can help in the aspect of achieving own needs are as follows:
Communication: Communication is the main aspect that can create a better enhancement
by the process of better communication skills. This can be generated only when there is proper
understanding of leader of Hilton Hotel and the employees this an help in the aspect of achieving
the objectives. Communication plays an important role in which every person can share their
information regarding some or the other aspect that is the main aspect for achieving the
objectives of an organization (Müller and Turner, 2010). If there would be proper
communication then it can help in the aspect of better function that can help in achieving the
goals of an organization.
Focus: If there would be better focus in an organization then it can help in creating a
better plans of the organization and hence this would create a better function of growth in an
organization. Focus is the main function that can help in forming a better relationship between
subordinates and leaders that plays an important role. If there would be better focus this would
create a positive impact in future growth as well. If there would be proper focus on learning

process this can help in the aspect of achieving the goals of an organization. This would also
create a better strategies that can create a huge impact in business.
Better relationship: If there would be better relationship between leaders of Hilton Hotel
and subordinates of an organization this would help in the aspect of better plans that plays an
important role and hence this would create a developmental aspect and hence objectives can be
achieved. If there would be better relationship then it can create a better growth of the
organization.
Direction: It is required that leaders should go in a positive direction that can help in
achieving the objectives of an organization that is the main aspect for better growth. If an
individual leader would go in a positive direction this can create a positive attitude as well that is
the main function for achieving the objectives of an organization. These directions can create a
better image and there would be positivity in working environment.
2.3 Development plans over a period of time.
The effectiveness of development plans that can help over the period of time are:
Confidence: Because of all these development plans it helped in the aspect of creating a
confidence in each and every aspect and hence by this process the work process is more effective
and efficient. Confidence plays an important role that can help in creating a business aspect
successful and reliable for growth as well. In creating developmental plans it is required that
there should be confidence within leaders and subordinates that can help in the aspect of better
growth in the organization (Vaccaro and et. al, 2012). Confidence plays an important role that
can create a work in systematic manner and hence according to that the development takes place.
This can help in the aspect of future growth as well that can help in creating a work in better
manner and hence this would become successful that is the main function.
Strategies: By better developmental plans it can help in the aspect of creating better
strategies that can create a better aspect in better growth in business. Strategies plays an
important role that can help in creating a business successful and reliable for better growth of the
organization. If an organization that is Hilton Hotel would have better strategies this can help in
the aspect of achieving the objectives that is the main aspect of each and every business unit.
These strategies can be formed by better planning aspect that can help in the aspect of better
growth in an economy. By better strategies it can help in forming better relationship that plays an
important role.

Better focus: In developmental plans there should be focus on things that can help in the
aspect of better strategies that can help in the aspect of better growth of the organization that
plays an important role. If there would be better focus then change management can be generated
and hence according to that the objectives can be achieved (Doz and Kosonen, 2010). If there
would be better focus on developmental aspects this can create a better image and hence by this
aspect the development takes place in an organization. Focus is the main target that can create a
better impact in future growth as well.
Difference between HRM and Personnel management
Human Resource management Personnel management
This is a traditional approach where HR
department helps to manage workforce in the
longer run and maintain long term relation with
them.
On the other hand, personal management is
related with the manage people at the
workplace.
This approach is basically focused on the
human resource and transform in to asset of the
company which can provide competitive
advantage.
This is related with the administrate personal
for a short period of time.
This is a strategic function which set by the top
management.
On the other hand, this is a routine function of
HR department.
Personnel development Plan
Skills Current Skills Future needs Resources Time scale
Communication
skills
Good Excellent Coaching class 2 months
Presentation
skills
Poor Excellent Practices 3 months
Leadership skills Good Excellent Through
Experience
5 Months

TASK 3
3.1 Change theories, tools and techniques.
Some of the change theories that can help in creating a better changes in the organization
are as follows:
Planning: Planning is the main aspect that can help in the aspect of better changes in the
organization that plays an important role. If organization would create different techniques and
better plans this would help in the aspect of growth in an organization. Hence this would create
an better impact for achieving the objectives of an organization as well. If planning would be
accurate then it can help in creating better growth in organization as well (Ravasi and Phillips,
2011). If planning would be in better aspect that can help in the aspect of growth in an
organization and hence there would be better changes in the organizational aspect.
Participation: Participation plays an important role that can help in the aspect of better
growth. If there would be participation of employees in decision making process this can help in
creating a better growth in an organization. This would also create different ideas in which
changes can take place for proper growth in an organization as well.
Government: Government plays an important role that can help in the aspect of creating a
business aspect successful. By the process of government policies leaders change all essential
aspects that are suitable for organizational goal as well. The government forms some policies and
according to that organization that is Hilton Hotel forms changes that is required and hence this
would generate a better growth in an organization also.
Evaluation: If there would be better evaluation then it can help in the aspect of creating a
work successful and reliable for better growth of the organization. The leader would evaluate the
the performance of employees that can help in the aspect of better function that would create a
better growth in organization as well (Zhang and Rajagopalan, 2010). Evaluation is the main
aspect that can create better changes in the business aspect as well.
Social change: Social changes are generated according to the norms of an organization
and their structure. These changes are formed on the basis of better strategies of an organization
that plays an important role. Hence according to that aspect changes takes place that is the main
aspect for better growth.
Legislation issues in HR practices:

There is various legal issue which should be followed by the cited firm in order to meet their
short and long term goals in an effective manner. These can be involving:
National Minimum wage act: This is one of the most critical legislation which should be
followed by the enterprise. HR department required to follow these guidelines which can helps to
create an ideal image in the market. These are:
3.2 Triggers of change that may impact an organization.
Some of the changes that takes place in an organization is internal as well as external
change.
Internal change: The internal changes takes place within the organization that is Hilton
Hotel. It tells about the basic function that creates innovation. Innovation plays an important role
that can help in the aspect of creating better changes in the organization. It can also help in the
aspect of achievement of objectives of an organization that is the main aspect for better growth.
It also created changes in market condition in which these changes had generated a better impact
for growth in an organization that plays an important role. These changes are formed according
to better structure as well as policies that can help in the aspect of better growth in an
organization that plays a vital role (Barron, Chulkov and Waddell, 2011). Internal changes also
takes place when there are mergers and acquisition within the organization. By this process this
can create a change in rules and regulations as well as technology of an organization that plays