Role of Hospitality Industry in Travel and Tourism Sector- Doc

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Hospitality Provision in Travel &Tourism Sector
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 1- ARTICLE.........................................................................................................................3Task 2...............................................................................................................................................62.1 Analyzing the implications of integration to the hospitality industry....................................62.2 Discussing how integration has affected a hospitality business...........................................7TASK 3..........................................................................................................................................103.1 Developing a rationale for theme park.................................................................................103.2 Developing a Plan for hospitality business in relation to human resource allocation.........11CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................142
INTRODUCTIONHospitality provisions play an important role in travel and tourism sector as it involvesovernight stay which requires accommodation as well as catering. Hospitality products andservices help the travel and tourism organizations to attract customers (Airey and et.al., 2015). Inother words, hospitality sector aids the travel and tourism industry in meeting the customer’sexpectations. Intercontinental Hotel Group PLC (IHG) is British multinational hotel situated inUK. It has over 742000 rooms and around 5028 hotels across the world (About IntercontinentalHotels Group,2016). The report is based on different scenarios. In the first scenario, role ofhospitality industry within travel and tourism will be explained. Second scenario will analyze theimplications of integration in the hospitality industry. In this report, a plan will be developed byincluding various operational requirements of the business organization in relation to the HRallocation.TASK 1- ARTICLERole of Hospitality Industry within travel and tourism sectorHospitality Industry includes hotels, restaurants, pubs, bars, nightclubs, contract basedfood providers, membership club and events etc. Hotels provide facilities from 1 start to 5 star. Italso deliver budget hotels providing bed and breakfast to the people who are traveling(Mohammed, Law and Guillet, 2015). Restaurants provide travelers with variety of servicessuch as fast food etc. Hospitality sector also include cafes, coffees shops, Pubs and bars, mangedhouses tented,leased pubs, free houses etc.All these services play a vital role in attracting customers and travelers to come andenjoy. This helps the travel and tourism organization in attracting the customers. Travel andtourism sector provides various services to its clients such as conferences, vents, tourdestinations, accommodation, transport services etc.For accomplishing all such services, hospitality industry plays a important role in traveland tourism industry (Martin-Tapia, Aragon-Correa and de la Torre-Ruiz, 2015). Hospitalityindustry is billion dollar industry that depends on the availability of disposable income andleisure time. Various units of hospitality industry such as hotels, restaurants, parks etc consistprovide with various facilities of maintenance by kitchen workers, bartenders etc. Vacancy rate3
is an important variable for the hospitality industry. Hospitality business is just like a factorywhere owner thinks that it must utilize its productive assets as much as he can. Similarly, theowner of hotels and restaurants seeks to maximize the number of customers. They further lead toform different services that purpose is to increase the usage or vacancy rate the hotel conciliators.Hospitality industry players such as IHG group of hotels find advantage in old classics(location) as well as ongoing and initial investment support that is it reflected in the materialupkeep of facilities and the luxuries located therein. Particular themes adopted by the marketingarm of the organization in question. For example at theme restaurants. Are a very importantcharacteristics of the personnel working in direct contact with the customers. The authenticity,professionalism, and actual concern for the well-being and happiness of the consumers that arecommunicated by the successful organizations helps to gain competitive advantage (Bosselman,Brown and Thomas, 2016). All such services help the tour operators of UK in adding variousattractive options in their packages for the customers. These days, hospitality industry alsomakes contract with various tour operators to get maximum number of customers. This help boththe industries that are tourism as well as hospitality in increasing there revenue.The Interrelationships between Hospitality & Travel and Tourism Businesses inUKWith the increase in development of society, various human activities promote thedevelopment of new businesses. Hospitality and tourism industry are the fastest growing sectorsin UK. Hospitality industry includes various management activities that are related to HR,material, engineering equipment, business quality as well as financial management. Whereas,tourism industry provides travelers with various facilities that are transportation,accommodation, sightseeing, catering, entertainment and shopping (Jang, Paraskevas andAltinay, 2015). Both hospitality as well as tourism industry are interrelated with each other.Activities of both affect each other but cannot be separated from each other.Hospitality organization such as IHG offers various services to the travel and tourismindustry in UK. These days, for office meetings or leisure, people spend their significant amountof time in hotels. Visitors want to reap the benefits offered by the hotels particularly for thepremium prices paid (Martin-Tapia, Aragon-Correa and de la Torre-Ruiz, 2015). In order to find4
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