Role of IT in Business

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Role of IT in Business
Report
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Role of IT in Business 1
Table of Contents
Introduction.................................................................................................................................. 2
The impact of IT on that business................................................................................................2
1) Does BA business need IT?.................................................................................................2
2) Why IT is important for business survival?...........................................................................3
3) What is required to apply IT into BA business?....................................................................3
4) How does BA business use IT?...........................................................................................4
5) What benefits and advantages does IT bring to BA business?............................................4
6) What type of risks does IT bring to BA business?................................................................5
7) How can your chosen business maintain and monitor IT?...................................................5
Conclusion................................................................................................................................... 5
References.................................................................................................................................. 7

Role of IT in Business 2
Introduction
Information Technology (IT) is playing a huge role in the success and growth of the
business of an organization. There are many different things in the market, which
makes a huge impact on the business of an organization. Information Technology is
part of most of the businesses in the present era.
From the last two decades, most of the companies use IT in their business to increase
performance and manage business processes in a better way. Organizations have
many business processes and the IT can manage most of the processes in a proper
way.
This report will take a real-life example to explain the role of IT in business and its
impacts on the business. There are many benefits of IT in business. In addition, IT
provides better managerial skills to the organization.
British Airways (BA) is the most popular airline service in the UK and all around the
world. In the year 2018, it faced data breach of their customer’s data and their personal
information from the database of British Airways (Hron, 2018).
This report will provide many things about IT and its advantage to the business of an
organization. It will explain the risks of IT and data privacy concerns.
The impact of IT on that business
IT makes a huge impact on various business functions of an organization. There are
many technical and non- technical processes in the airline industry, which can be
handled by information systems and websites.
1) Does BA business need IT?
British Airways is highly required information technology to manage its numerous
business processes. The company has online bookings from their website and mobile
application. IT uses in most of the operations of British Airways, such as booking flights,
hotels, and cars. Those facilities cannot manage without IT. In addition, many internal
processes are based on the information systems, such as payment methods, aircraft
management, monitoring and controlling of aircraft and other processes. Aircraft are
based on information technology because they have embedded systems to operate
them properly.
The company faced data breach in September 2018 and it compromised with 380,000
payment cards data, which is not good for the company and customers (Katz, 2019).