Hospitality Industry Assignment - Hotel Four Seasons

Role of Manager in
Hospitality Industry

Table of Contents
INTRODUCTION...........................................................................................................................1
Description of company's vision and goals, drawing on publicly available sources..................1
2. Explore role of manager in achievement of organisational goals...........................................2
3. Explain and critically utilise the necessary management, leadership and motivation
concepts as they relate to service organisations..........................................................................3
Specific management practices that could contribute to service improvement as well as the
rationale behind these practices..................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7