Analyzing the Role of Seniors in Performance Management

This report examines the crucial role of senior employees in performance management within a contemporary business environment. The study explores the impact of senior employees' positivity on employee performance, analyzing how their actions influence workplace dynamics and employee engagement. The report delves into the challenges faced by employees, such as maintaining work-life balance and managing workplace conflicts, and highlights the importance of effective communication and positive leadership from senior staff. Through literature analysis and critical evaluation, the report supports the thesis that senior employees can significantly enhance employee performance by fostering a positive emotional climate, promoting a sense of belonging, and demonstrating gratitude. The research incorporates insights from various scholars and industry leaders, emphasizing the importance of employee engagement, clear communication, and employee development in achieving optimal organizational outcomes. The conclusion reinforces the significance of senior employees in creating a productive and supportive work environment.

Running head: ROLE OF SENIORS IN PERFORMANCE MANAGEMENT
Role of seniors in performance management
Name of the Student
Name of the University
Author Note

1ROLE OF SENIORS IN PERFORMANCE MANAGEMENT
Table of Contents
1. Introduction............................................................................................................................2
2. Scope of the assignment.........................................................................................................2
3. Literature Analysis.................................................................................................................3
4. Conclusion..............................................................................................................................3
5. References..............................................................................................................................4

2ROLE OF SENIORS IN PERFORMANCE MANAGEMENT
1. Introduction
There are diverse categories of challenges that are faced by the employees of an
organization such as maintaining work life balance, managing workloads, addressing
workplace conflicts, and dealing with the co-workers (Caniëls, Neghina & Schaetsaert,
2017). These challenges can result in both personal losses for the employees and as well as
production loss from the perspective of a commercial establishment. Effective
communication among all human resources is required to address the challenges faced by the
employees. The role of the senior employees might be very much essential to improve the
performance of the employees in commercial setting as they understand the exact approach
required to deal with each of these above stated challenges (Darvishmotevali, Arasli & Kilic,
2017). Work experience is very much significant for the improvement of the performance and
morale of the employees. Higher degree of result can be obtained if an employee has a huge
amount of work experience.
The prime objective of this research paper is to identify how the positivity of senior
employees affects the performance of the employees in any commercial setting. This research
paper shall have numerous segments and each of the segments will be very much beneficial
to understand the contribution of the senior employees which might affect the performance of
the other employees. The overall background of the research shall be presented in the ensuing
section of this research paper, this research paper shall also contain a thesis statement to
understand the objective of the paper, discussions of the research paper shall be critically
analysed as well. The results obtained shall also be supported with literature analysis from the
perspective of reputed scholars.

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2. Overall background of the study
The major workplace issues which are usually faced in a commercial setting are
interpersonal conflicts, communications problems, discriminations, job satisfaction and
performance issues. As a result of these issues engagement of the employees usually gets
reduced (Thorsen, Jensen, & Bjørner, 2016). Morale of the employees also gets reduced due
to these issue, as a result of these issues attitude of the employees also changes and
workplace conflicts increases. Client management capability of human resources can also get
affected due to these workplace issues.
The role of the supervisor of the floor is very much significant in order to address
these issues, at the same time, it can be said that the role of the senior can also be very much
significant to deal with these issue and improve the performance of the employees as well.
The role of the senior is very much similar to that of the supervisor and the managers who
works in the same floor. Senior employees are aware of all the complications and the
challenges faced by the other employees on an operational floor due to their vast amount of
experience.
3. Thesis Statement:
This research paper shall be identifying how the positivity of the senior employees
affects the performance of the employees in a contemporary business environment. The
influence of the senior employees shall be critically evaluated in this research paper as well
from different perspectives.
4. Discussion
Maintaining a positive approach from the senior employees of a business is very
beneficial for both the employees as well for the management team of any commercial

4ROLE OF SENIORS IN PERFORMANCE MANAGEMENT
establishment. Maintaining a positive emotional climate by the senior employee is very much
significant to encourage the other employees of the organization to meet their targets and
responsibilities (Caniëls, Neghina & Schaetsaert, 2017). A sense of belonging can be created
among the employees if a positive emotional climate is maintained by the seniors.
There are numerous ways by which positivity can be promoted in a workplace by the senior
employees like showing gratitude to every stakeholder of the business, use of positive
messaging technique, practise the concept of thankfulness, appreciation, develop positive
relationships and understanding the mission of the business. Thus it can be stated that
positivity coming from the senior employees can play a leading role in improving the
performance of the human resources in an organization.
5. Critical Analysis
According to Bardhan (2020), positive workplace environment can be created with
the help of the senior employees of a business. The researchers of this journal helped in
understanding that safety and security of the employees can be maintained if the senior
employees maintain a positive state of mind and a positive approach.
However, on the contrary, as discussed by Al-dalahmeh, Khalaf & Obeidat (2018),
clear communication among the stakeholders of the business is very much required to
improve the performance of the employees. The researcher of this journal helped in
understanding that performance appraisals are also one of the key ways to improve the
performance of the employees of any organizational setting.
On the contrary, as elaborated by Darvishmotevali, Arasli & Kilic (2017), employee
development schemes and empowerment of the employees are the only ways to improve the
performance of the employees. Utilizing the right technologies to improve business
operations can boost the performance and productivity of the employees.

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7. Literature Support
According to Lumbasi, K’Aol & Ouma (2016), positive behavioral style of the senior
employees is very much beneficial to improve the performance of the employees in any
commercial setting. The researcher of this journal helped in understanding that
individualizing every approach is essential to maintain a positive state of mind in any
complex project. The researcher of the paper highlighted that knowledge sharing approach
coming from the senior employees can help to create a positive workplace relationship
(Maher, Mahmoud & El Hefny, 2017). The researcher of this journal indicated that senior
employees can also play a huge role in retaining unsatisfied employees in a contemporary
business environment.
Supporting the above discussion, Jack Welch the former CEO of General Electric
Motor quoted that there are only three measurements that tell you nearly everything you need
to know about your organization's overall performance: employee engagement, customer
satisfaction, and cash flow (Steele & Steele, 2020).
At the same time, famous author of EMPLOYEE FIRST quoted that the role of the
CEO is to enable people to excel, help them discover their own wisdom, engage themselves
entirely in their work, and accept responsibility for making change (Nayar, 2010).
The co-authors of the POWER OF HANKS quoted that when a manager recognizes
an employee’s behaviour, personally and sincerely, both feel proud, gratified, and happy.
There’s a human connection that transcends the immediate culture to create a shared bond.
The power of this bond is stronger than you might think; indeed, it’s the power that holds
together great organizational cultures (Mosley & Irvine, 2020).

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8. Conclusion
There are diverse categories of challenges faced by the employees in any
contemporary business environment, such as maintaining workloads, workplace conflicts,
dealing with co-workers. This issue usually have a huge impact on both the personal growth
of the employees and also on the productivity of the employees. The role of the supervisor
and senior employees of a commercial environment is very much significant to improve the
overall productivity of the workforces. Maintaining a positive approach is very much
essential to maintain a positive emotional climate which can improve the performance of the
employees of a business environment. The use of positive messaging techniques, showing
gratitude to the stakeholders of the business, the concept of thankfulness, the development of
positive relationships, and understanding the mission of the business can promote positivity
in the workplace. Individualizing every approach can be practiced by the senior employees in
an organizational setting to bring the best out of every employee. The quotation provided by
personnel from the different backgrounds also indicates that positivity coming from the
senior employee can help to boost the performance of the workforces of a contemporary
business environment.

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9. References
Al-dalahmeh, M., Khalaf, R., & Obeidat, B. (2018). The effect of employee engagement on
organizational performance via the mediating role of job satisfaction: The case of IT
employees in Jordanian banking sector. Modern Applied Science, 12(6), 17-43.
Bardhan, S. (2020). Engaging Employees With Positivity: The Role of Appreciative Inquiry
in Employee Sustainability. In Appreciative Inquiry Approaches to Organizational
Transformation (pp. 169-181). IGI Global.
Caniëls, M. C., Neghina, C., & Schaetsaert, N. (2017). Ambidexterity of employees: the role
of empowerment and knowledge sharing. Journal of Knowledge Management.
Darvishmotevali, M., Arasli, H., & Kilic, H. (2017). Effect of job insecurity on frontline
employee’s performance. International Journal of Contemporary Hospitality
Management.
Lumbasi, G. W., K’Aol, G. O., & Ouma, C. A. (2016). The effect of participative leadership
style on the performance of coya senior managers in Kenya.
Maher, A., Mahmoud, H. S., & El Hefny, S. (2017). Authentic Leadership and Psychological
Capital: The Impact on Egyptian Employees' Work Well Being. Electronic Journal of
Knowledge Management, 15(3).
Mosley, E., & Irvine, D. (2020). The Power of Thanks [Ebook]. Retrieved 12 March 2020,
from.
Nayar, V. (2010). Employees first, customers second: Turning conventional management
upside down. Harvard Business Press.

8ROLE OF SENIORS IN PERFORMANCE MANAGEMENT
Steele, K., & Steele, K. (2020). The holy grail of engagement starts with your employees -
Marketing Land. Marketing Land. Retrieved 12 March 2020, from
https://marketingland.com/holy-grail-engagement-starts-employees-223403.
Thorsen, S. V., Jensen, P. H., & Bjørner, J. B. (2016). Psychosocial work environment and
retirement age: a prospective study of 1876 senior employees. International archives
of occupational and environmental health, 89(6), 891-900.