Goal Setting and Development in Performance Objectives for CoffeeVille

Role-play 1:
Place: Lakeside Banquet & Convention Centre, 65 Melton Hwy, Taylors Lakes VIC 3038,
Australia
Time: 2:00PM (25 July 2019)
This consultation meeting will be complete in 8 to 10 minutes. In these minutes, we will set a
goal for individuals and teams. These goals and objectives are targeted by management team.
This meeting will be attended by business partners, managers, business owners, financiers, staff,
customers and technical advisors.
Store Manager: Hello my respected seniors, colleagues and customers.
Welcome to all of you in the consultation meeting. I am working as the store manager for
“CoffeeVille”. We are all gathered here to discuss about the development in performance
objectives and measures. Today, in this meeting, we will discuss about goal setting and process
to achieve it. The vision of CoffeeVille is to start a new café. In coming five years, CoffeeVille
wants to establish their business as a premier and competitive provider of high quality coffee,
food and other beverages for Melbourne coffee lovers. CoffeeVille will have increased a number
of great locations in the populated areas of Melbourne CBD. For us, our business mission is very
clear. We want to open a new restaurant venture for providing continental food in Melbourne
CBD.
Business objectives of CoffeeVille are Create a position as a provider of high quality food and
coffee, increase the foot traffic, increase the popularity of brand, establish reputation and
goodwill, Increase minimum 10% in gross profit every year, Reduce the cost of sales and Create
higher sales of $105,000 per month.