Role And Purpose Of Human Resource Management | Report On Hilton Hotel

Added on -2020-02-14

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HRMS
Table of ContentsINTRODUCTION................................................................................................................................3TASK 1.................................................................................................................................................3TASK 2.................................................................................................................................................5TASK 3.................................................................................................................................................7Task 4.................................................................................................................................................12CONCLUSION..................................................................................................................................14
INTRODUCTIONHuman resource management is a set of function that has been designed to maximize theoverall service performance of employees. In this regard, human resources mainly give emphasis onpeople management by emphasizing on policy, systems (Ruiz, 2015). This is particularly importantfor a newly developed firm or even a branch of an established company (Bloom and Van, 2011). The present report has thus given emphasis on Hilton Hotel which is planning to open 50rooms in Stratford. Hence the given study will lay emphasis on understanding the role and purposeof human resource management as well as throw light on employment legislations. There willfurther be a description about job description and selection process with respect to varied positionspresent in Hilton hotel. TASK 1P 1.1 Analyse the role and purpose of human resource management in a selected service industrywith reference to Hilton Hotel StratfordHuman resource management has got varied kinds of roles to play in Hilton Hotel Stratford.These are as follows; Planning – Planning is required to be done by human resource management with respect todeciding over employee number and type. This may aid in forecasting the future needs withrespect to human resources (Edwards, Scott and Nambury, 2007). Job analysis – The next function of HR is to assess the nature of job and thereby recruitcandidates for the same accordingly. Staffing - This formulates one of the most important function of HR where the managementemphasizes on recruiting the professionals. These can be for F and B department, consumerservice asks of Hilton hotel (Gberevbie, 2010). Staffing entails for ecruitmentandselection ofthe human resources so as to fill the vacancies in best possible manner. Orientation -the management team at Hilton hotel has focused on carrying out orientationactivities for the employees so that they can adjust with the new environment. This isparticularly crucial for the fresher candidates that are selected for the job. Training and development – Hilton hotel has got varied departments. All of them have gotdifferent training and development needs. The requirement on arty of HR is thus to providetraining sessions to new employees. It may further be required during changes that takeplace in company say for example in the area of technology (Nestoroska and Petrovska, 2014).
Performance appraisal – The professional present in HR department of Hilton are furtherresponsible to develop as well as appraise performance of the employee present in varieddepartments.Compensation and Benefits – This function is handled by the Hr. specialist that can beappointed for Hilton Stratford. The need on part of the specialist is to decide over thecompensation structures as well as evaluating the competitive pay practices (. Forman, Jon sand Thistlethwaite, 2015)Career planning – The need on part of Hr. professionals present in Hilton hotel is to assessthe desires of employees so that they can grow as well as advance in there career. This mayhelp in analysing the potential for growth as well as the advancement that is likely to makeby employee in Hilton. Record keeping – It can be regarded as one of the oldest as well as the most basic functionof HR. Records are required to be maintained for varied purposes. These are related toabsences, turnover, late entry as well as promotions. The need is to keep the record updatedat all times (Tsai and Yen, 2008). P 1.2 Justify a human resources plan based on an analysis of supply and demand for a selectedservice industry with reference to Hilton Hotel StratfordHuman resource plan can be defined as a continuous process that generally aids inidentifying current as well as future requirements of human resource personnel present in Hiltonhotel. As per the case study, Hilton hotel is planning to open around 50 rooms at Stratford City. Inthis regard, the need is to recruit human resource personnel for the same. The plan has been cratedfor the same which is based on supply and demand conditions present in market as well as withinthe chain. The plan is as follows;1.Setting HR objectives – Seeing the present expansion plan of Hilton, the objectives for thecompany is to develop human resources, increase employee retention and reduce turnoverrate. 2.Identifying Human Resource needs – As the ecpansion is towards opening 50 room atStratford City. Hence the need is to recruit employers in all departments; the new recruitsmust be experienced as well as freshers. The HR professionals of Hilton can plan recruiting,selecting and training process accordingly. 3.Keeping Manpower Inventory – There is further a need to judge how many employees canbe transferred from existing branches of Hilton to Strangford city. This is further assist inensuring that the employees are prepared for higher responsibilities in the near future.4.Adjusting Demand and Supply - This stage as per the plan will entail for fulfilling themanpower needs in advance. If there is a likely chance that Hilton Strangford may not get

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