Roles and Functions of Manager and Leader

Added on - 22 Jul 2020

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Management and Operations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Comparison of roles and characteristics of a leader and a manager.................................1P2. Roles and functions of manager/leader applied in various situations..............................3P3. Applications of various theories and models of approach of leadership..........................4M2. Strength and weaknesses of situational approach..........................................................5D1. Different theories and approaches to leadership..............................................................5TASK 2............................................................................................................................................6P4 Operations management and roles of leader/managers.....................................................6P5 Role of leaders/managers in improving efficiency of operational management...............8P6 Environmental factors that impact upon leaders/mangers and operational management.8D2 Application of operations management and factors that impact on business environment9M4 Description on influence of environmental factors of organisation.................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................10
INTRODUCTIONOperations management can be defines as a process of managing daily business activitieswhich improve the performance of enterprise. It includes some functions like planning,organising, directing and controlling to achieve organisational goals and objectives (Akkerman,Farahani and Grunow, 2010). It is a universal activity and needed at all levels of organisation. Incontext of manufacturing goods and services,it plays an significant role. It converts raw materialinto final goods to increase productivity of company and also for profit maximisation. It is astudy based on human resource manager of M&S who explore the influence of managers andleaders on operations management for his developing organisation. The working structure ofM&S is given to carry their business practices. This firm is working as retail clothing industy. Inthis report various roles and characteristics of managers and leaders are discussed to know howthey impact on company. Also evaluated the implementation of different leadership approachesand models. There are some environmental factors which effects the operations of everyorganisation which are discussed in this report (Introduction to Operations Management,2017).TASK 1P1 Comparison of roles and characteristics of a leader and a managerThe leaders of M&S is taking various effective steps in order to make management andoperation of business smoothly. Leaders and mangers both have great impact on organisationalgrowth. Leaders do things in a right way but mangers correct things which are wrong. There is ahuge dissimilarity between a leader and a manger their roles and characteristics are alsodifferent. Here is a comparison chart which discriminate the duties and features of a leader and amanager which is following as under :Basis of distinctionManagersLeadersDefinitionManager is a person who controlindividuals or group of people(Karlsson, 2016). In simple words heis responsible for administration ofbusiness.Leader is a individual whocarry a high position in aparticular field. His work is togive commands to hissubordinates or juniors.Personality stylesOrganizers are rational persons andthey give focal point to businessThey are the person with greatmind and also known as risk1
growth and profit maximisation. Theytake care of human resources and theirpersonality work around analysis andjudgement.takers. They also havecreativity in their blood.focusManagers mostly give centre ofattention to work management.But leaders focus ondevelopment of individuals inorganisation.Approach to tasksTheir duty is to develop strategies andgenerate innovative ideas to enhanceorganisational performance.They are problem solver sotheir task is to find solutionsfor particular complication.They provide very creativeanswers for difficult issues.Role in decisionmakingManagers have a great duty to work indecision making process.But leaders have smooth rolein decision making procedure.Approach to riskThey are against the risks.But leaders are risk taking.OrientationManagers are goal oriented.They are generally peopleorientedOrganisationIn company mangers have employeesBut leaders have juniors orpersons who follow them.StylesDefinitive, authoritarian, despotic andinstructiveTransmuting, co operative andadvisersHence, these are the some roles and characteristics of leaders and managers which makethem different from each other (DeHoratius and Rabinovich, 2011). Some times they havesimilar and some times they have different duties in organisation. Managers improve efficiencyof employees by using performance management practices but leaders develop workers byproviding them enough motivation. Some common managerial Tasks of managers and leadersare providing employee feedback, Continuously check employee performance and supportemployees' carrier development.M1. Discriminate between role of leader and manger by applying theoriesThe Leader of M&S is working in manner to lead all activities in one common direction.There are number of leadership management theories and concept which helps in managing2
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