Roles and Responsibilities of a Manager: Inventory Management Focus

This report delves into the multifaceted roles and responsibilities of a manager within an organizational context, emphasizing the skills and qualities necessary for effective leadership. The report begins by outlining the importance of managers in connecting the organization with its stakeholders and overseeing operations. It then categorizes managerial jobs, differentiating between conservation and creative roles, as well as strategic, company, and personal roles. The report also examines the significance of supervision, covering informative and conclusion roles. Furthermore, the report details the personal, business, communication, and relationship qualities that contribute to a manager's success. A significant portion of the report focuses on inventory management, defining its importance and outlining the manager's responsibilities within this domain, using United Petroleum as a case study. The primary responsibility of a manager is to recruit employees for the organization. Finally, the report emphasizes the impact of effective inventory management on productivity and revenue generation. The report aims to provide a comprehensive understanding of the managerial role and its critical impact on organizational performance.

Running head: ROLES AND RESPONSIBILITIES OF A MANAGER
ROLES AND RESPONSIBILITIES OF A MANAGER
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Author Note

1ROLES AND RESPONSIBILITIES OF A MANAGER
Executive summary
Every organization is dependent on the proper functioning of the various
departments or domains. The effective handing and functioning is relied on one of
the key force of the organization. Managers are one of the crucial and pivotal
employees of an organization who tend to efficiently join the organization with its
publics and look after its operations. This report deals with the key skills and the
qualities that should be possessed by a manager, who is liable for the prospects and
the performance of the organization in term of growth and productivity. The report
further investigates the role of a manager in the inventory management of an
organization and the report briefly cites about an organization that has been chosen
for reference and relevance to the topic. With the help of this report, the roles and
responsibilities of a manager in terms of inventory management has been cited and
helps understand the responsibilities that comes along with the managerial
designation of an organization.

2ROLES AND RESPONSIBILITIES OF A MANAGER
Table of Content
Introduction...................................................................................................................... 3
Organizational background..............................................................................................3
Categorization of the managerial job................................................................................4
The precedence of the task..........................................................................................4
Market behavior............................................................................................................5
Supervising roles..........................................................................................................5
Qualities of a manager.....................................................................................................6
Personal Characteristics...............................................................................................7
Business characteristics...............................................................................................7
Communication qualities.............................................................................................. 8
Relationship qualities....................................................................................................9
Managerial responsibilities with reference to inventory management............................10
Conclusion..................................................................................................................... 12
References.....................................................................................................................13

3ROLES AND RESPONSIBILITIES OF A MANAGER
Introduction
The productivity of an organization is completely dependent on the proper
functioning of the various departments or domains. The effective handing and
functioning is relied on one of the key force of the organization. Managers are one of
the crucial and pivotal employees of an organization who tend to efficiently join the
organization with its publics and look after its operations. The managers have certain
determined roles and responsibilities that directly affect the production of the
organization in terms of business and revenue (Quinn et al. 2014).
This report deals with the complete detailing about the roles and
responsibilities of a manager. On further added note, this report includes the various
skills and abilities that a manager should possess to manage the operations of an
organization as well a detailed analysis of the position of a manager with respect to
the job responsibilities.
The purpose of this report is to study and analyze the key skills as well as the
roles and responsibilities of a manager. As well, as understand the role of the
manager in tackling the inventory management. An organization has been cited for
reference purpose, related to the topic.
Organizational background
United petroleum is an independent organization that is predominantly
Australian owned petrol and convenience company that offers its customers the best
and the premium quality fuels and at the best competitive price in the whole of
Australia.

4ROLES AND RESPONSIBILITIES OF A MANAGER
It is one of the fastest and the booming independent companies in Australia.
United petroleum specializes in the retailing and wholesale of fuel markets,
convenience stores and ethanol manufacturing. This large organization generates
huge employment for over 2500 Australians. This organization not only focus in the
supply of the best quality products to the consumers but it also supplies the best
quality consumable products through its retail and convenience stores, in the most
cheap and affordable prices. United petroleum is one of the largest chain of
petroleum, retail and convenience organization that complete relies on the
successful management of and by its employees. With reference to the United
Petroleum organization the roles and responsibilities have been discussed.
Categorization of the managerial job
The managerial job has been divided into its respective sub parts depending
on the significance and the conditions under which the managerial job needs to meet
its purpose.
The precedence of the task
The importance and the precedence of the task has been divided into the
roles of conservation as well as the creative roles.
The precedence involves and revolves around the daily challenges and
obstacles that are met by the employees of the organization. This also includes the
main challenges that need to be faced by the managers and prevent conflicts at the
workplace, motivation of the employees to perform better, mitigation of
underperformance as well as check on the organizational productivity to effectively
meet the competition in the market of the same category (Bolman and Deal 2017).

5ROLES AND RESPONSIBILITIES OF A MANAGER
The creative roles of the managers involves around the self-actualization, the
expansion of the organizational dynamics, find newer and innovative ways to deal
and recover the losses or the under performance of the organization, promoting a
better workplace environment by managing the diversity in the workplace.
Market behavior
This element of managerial job has been divided into three sub parts namely,
the Strategic roles, Company roles and Personal roles.
The strategic roles of the manager are to ensure the organization meets its
daily targets and mitigation of all the probable pitfalls and liabilities that might hamper
the financial stability of the organization as well the work environment.
The company roles of the manager involves the directing the organization
towards efficient and effective functions of the various departments as per planning
and expectations.
The manager is an equalizing symbolization of the organization who is not
only dutiful and responsible towards the organization but he represents the
organization as well. The personal roles of the manager are to correspond to both
the internal and the external regulation that concerns with the organization.
Supervising roles
The supervising roles of the manager has been classified under two sub
divisions namely the Informative roles and the conclusion roles.
Under the informative roles, the managers are require to perform certain
necessary actions related to the congregation of information that are highly rational
and are mostly concerned with the activity as well as the performance of the

6ROLES AND RESPONSIBILITIES OF A MANAGER
organization which are in turn crucial in the decision making process, regarding any
concern. The informative roles also include the responsibility of monitoring the
activities as well as the dissemination roles.
The conclusion roles of a manager are to ensure the passing of any decision
that has been taken by the ruling authority of the organization to the different
performing departments of the organization. In other words, conclusion role of a
manager is to conclude about the decisions that have been taken by the higher
authority of the organization concerning the changes, roles, responsibilities and the
policies, to the other members of the organization.
Qualities of a manager
Every manager should possess some key skills and qualities that would
ensure the better performance and the functioning of the organization in terms of
productivity and competitive advantage, thus building a better brand (Aaker 2012).
The qualities of a manager can be classified under different categories namely,
Personal characteristics, Business characteristics, Communication qualities and
Relationship qualities. These characteristics and qualities have been discussed
below.
Personal Characteristics
 Self-motivation – As said, a person cannot motivate others if he/her cannot
motive himself/herself. Only a self-motivated person can direct others to
channel their abilities towards a definite direction.
 Dependability – This is one of the qualities that the superiors the
organization, tend to look for in a manager, in terms business handling. This

7ROLES AND RESPONSIBILITIES OF A MANAGER
helps in concluding that the manager can be relied upon for the successful
organizational operations.
 Optimism – Only an optimistic person can look forward for a better prospect
in every spheres of life. In terms of work, that quality can help a person
visualize the bigger picture.
 Flexibility – This is the quality of a person to adapt to changes, as being
volatile can be helpful in working under stressful situations.
 Confidence – Belief in oneself is the biggest strength to achieve a difficult
task, that can be perceived as a difficult one by others. A confident manager
has the capability to change the scenario by any means.
 Patience – The pacified manager can tackle any situation under pressure
since losing the calm can only result in blunders while making crucial
decisions in terms of work.
Business characteristics
 Proper knowledge – A manager should have proper knowledge about the
industry and its implications. This would be helpful to understand and find
relevant solutions to any crisis that might arise in terms of work and achieve
better competitive advantage (Wagner III and Hollenbeck 2014).
 Knowledge about delegation – An efficient manager should have the
knowledge of assigning the right person for the job. Assigning the appropriate
person determines the success and failure of the task and a good manager
would exactly what should be done.
 Organization – A good manager would be organized in his job. Maintaining of
proper records, task, monitoring of employee performance and other regular
organizational activities would be performed by a good manager.

8ROLES AND RESPONSIBILITIES OF A MANAGER
 Financial management – A good manager knows and understands the flow
of cash in a clear manner. A versatile manager would keep track of the
financial management and activities of the organization (Gitman, Juchau and
Flanagan 2015).
 Business hierarchy - A manager should have the information of the
organizational hierarchy and know the commands that need to be followed
immediately. He should have the idea of when and whom to report.
 Legal implication – Proper knowledge about the legal implications should be
known. It is not always necessary to be an expertise in legal concerns but
good knowledge about the implications can be helpful in the mitigation of any
crisis at work.
Communication qualities
 Active listener – One of the important part of communication is listening. A
good manager would focus in attentive listening before referring a solution or
while communicating with others.
 Writing skills – Good skills in writing is helpful in better representation of
ideas in a professional manner, using the proficiency in language and
grammar. A good manager should have the ability to do such.
 Public speaker – A good public speaker has better influence on the listeners.
A proficient manager should be a good public speaker to help express his
ideas and influence others.
 Precision – An effective manager should know how to meet the target without
beating around the bush. Meeting the job efficiently with precision is the
quality of a better manager (Goetsch and Davis 2014).

9ROLES AND RESPONSIBILITIES OF A MANAGER
 Constructive feedback – An efficient manager should have the ability to
impart feedbacks to his co-employees in a manner that can indirectly
influence them.
Relationship qualities
 Customer eccentric – A good manager would always know the value to
customers in terms of business. He should have the quality to generate and
retain customers to ensure an expanding business (Sousa, Ruzo and Losada
2013).
 Good mediator - Being a good mediator is one of the positive skills of a
manager. This is helpful to promote a peaceful working environment in the
workplace and prevent clashes between individuals that can hamper
productivity (Bell and Goldsmith 2013).
 Team player – An organization yields its benefits under the joint effort of
teams. Being a good team player of a manager helps the team and the
organization perform better producing positive results in terms of business.
 Respectful – A good manager would always have healthy respect towards
his colleagues and associates. Mutual respect always produces a positive
outlook towards a healthy work environment, integrating and cultivating better
ideas.
Managerial responsibilities with reference to inventory management
Inventory management refers to the supervision of the capitalized assets of
an organization that includes the supplies, stocks and the warehouse maintenance
(Krajewski, Ritzman and Malhotra 2013). Inventory management in one of the
components of supply chain management of an organization that ensure the flow of

10ROLES AND RESPONSIBILITIES OF A MANAGER
the products from the manufacturers to the consumers (Tayur, Ganeshan and
Magazine 2012).
The responsibilities of a manager in regards to the inventory management of
an organization involve certain activities that need to be maintained to retain a
healthy productivity and revenue generation of an organization.
The primary responsibility of a manager is to recruit employees for the
organization. Only the manager has the authority to hire the appropriate employees
for the stock keeping or the inventory department of an organization (Armstrong and
Taylor 2014). The manager not only has the authority to hire but the responsibility to
train them is a part of their job. Ensuring that all the employees, from the floor
manager to the cashier contribute their best efforts in the functioning of the
organization is an important part of the managerial job (Aswathappa 2013). A
manager should be responsible enough to stand by the employees at hour of crisis
and perform as a team to outlast the crisis (Hu et al. 2012).
The manager should ensure that the organization meets the targets on time
and outperform in its best manner. He is liable for the performance of the employees
in terms of achieving the profit margins or the allotted financial achievement.
The manager is responsible to maintain the work environment, both on cleanliness
and diversity. A healthy and safe work environment would ensure better performing
employees in a workplace (Patrick and Kumar 2012).
The managerial job includes working in collaboration with the associates to
ensure that the organization meets the customer needs and lives up to the brand

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image as well as planning and managing of allotted profit margins of the
organizations (Tuškej, Golob and Podnar 2013).
The manager is responsible for the proper and accurate stock keeping of the
inventory department. He is liable to ensure the availability of the supplies to prevent
out of stock crisis and maintain a continuous flow of supplies. The manager is
responsible to maintain a pilferage free environment in the inventory department of
the organization (Hollensen 2015).
The other responsibilities of a manager is to evaluate suppliers to ensure
continuous and quality flow of products for an uninterrupted revenue generation,
preparation of valid documentation to prevent shrinkage of profits due to loss or theft
of inventories. Keeping a track of new inventories and suppliers to prevent chaos
and keep an integral knowledge about the inventory flow of the organization.