Services and Facilities of 4 Star and Normal Hotels

The presentation discusses the services and facilities provided by a 4 star hotel and a normal hotel, along with their roles and responsibilities. The 4 star hotel mentioned is London Bridge hotel and the normal hotel is European hotel.

Room division

Executive summery
 The below presentation is based on the services and facilities that
are being provided by a four star and a normal hotel. Along with
this their roles and responsibilities are also discussed.
 The 4 star hotel is London Bridge hotel.
 The normal and cheap hotel is European hotel.

Table of content
 London bridge hotel 2
 European hotel 5
 Accomodation and front office services 6
 Roles and responsibilities. 8
 Services range provided. 10
 References. 13
 Thank you 14

London bridge hotel
 It is 4 star hotel of UK. It
named on the landmark and a
beautiful river London Bridge.
 Its structure is quite
glamorous and luxurious as
well.
 It was constructed in 1912.

European Hotel
 It is one of the traditional hotel
of UK.
 It is one the popular hotel
among visitors due to cheap
and affordable prices.
 It is situated near the train and
tube station therefore, it is
considered by most of the
people.

1. 1 Accommodation and front
office services.
London bridge hotel is providing following facilities:
 Rooms attached with bathrooms having wooden and granite
flooring
 Bar stock, cookies and mineral water
 Climate controller
 Plasma TV
 24 hr room services
 Lockers and wireless internet facilities.

Cont...
European hotel is providing following facilities:
 Rooms attached with bathrooms
 TV
 Water bottle
 Llimited network access.

1.2 Roles and responsibilities.
 London bridge hotel is having wide range of responsibilities
some of them are following: Soundproof rooms
 24 hr reception facilities
 Bar stocks and so on.
Therefore, in order to maintain quality of services manager of
the hotel has to monitor functioning of each employees.

Cont...
 European hotel is providing limited services.
 They do not have to manage services that are
provided with in the room.
 They do not need to maintain extra services.

1.4 Services range provided.
4 star hotels are providing enormous services to
provide facilities such as conference hall, specially
designed rooms, 24 hr. reception facilities, cooking,
transportation, internet, soundproofed rooms,
laundry, photocopy/ fax, international newspaper.

Cont...
Normal hotels are also providing various facilities at cheap prices such
as:
 limited internet access.
 24 hr. Reception
 room services
 Laundry
 Parking
 Fire detector
 Hygiene accessories

Cont...
 Normal hotels are also providing various facilities at cheap prices
such as
 Limited internet access
 24 hr. Reception
 Room services
 Laundry
 Parking
 Air conditioner.

REFERENCES
 Books and journals
Baum, R., Bertsimas, D. and Kallus, N., 2014. Scheduling, revenue
management, and fairness in an academic-hospital radiology division.
Academic radiology.21(10). pp.1322-1330.
Faiz, M. A. and et. al., 2017. Bites by the monocled cobra, Naja kaouthia, in
chittagong division, Bangladesh: epidemiology, clinical features of
envenoming and management of 70 identified cases. The American journal
of tropical medicine and hygiene.96(4). pp.876-884.
Fish, M., 2016. Mr. Rick Yarde, Regional Supervisor Mr. David Fish, Acting
Chief Office of Environment Pacific Region Environmental Compliance
Division Bureau of Ocean Energy Management Bureau of Safety & Envt’l
Enforcement 760 Paseo Camarillo, Suite 102 (CM 102) 1849 C Street, NW,
Room 5429 Camarillo, CA 93010 Washington, DC 20240.