Importance of the Front of House Area in Hotel Operations

Rooms Division
Operations
Management
Task 2

2.1 Importance of the Front of house area
 The front of house area is the aspect of planning and management for a hospitality in the
hotel.
 The house are different role with satisfactory services and mannered behaviour attitudes.
Its provided for executing an effective the performance to the management.
 House area includes guest services, bar, accommodation, dinning rooms etc. Its
understand the importance of front of house is the success of the hotels.
 The environment of the front house office should be warm and clean with friendly
attitudes of the staff (Halkias, Pizzurno, De Massis and Fragoudakis 2014).

Cont.......
 Clientele Hotel are various types of services provide at the front house office their duties
are reservation, check in and registration of guests, information booth , customer account
management, check out point and other services.
 A good front of house are gives the all the services provides is good enough and the
customer are satisfied.