Roster Staff: Importance, Benefits, and Considerations for TH&E Industry

Roster Staff

Table of Contents
Assessment 1: Written Test.............................................................................................................1
1. Identification of the award provisions................................................................................1
2. Pay entitlement for the day.................................................................................................2
3. What are the leave provisions for the following instances?...............................................2
4. What are the requirements for time and wage records? How long these records must be
kept?.......................................................................................................................................3
5. What is the importance of rosters for efficiency in an organization and how can a roster be
used to control staff costs?.....................................................................................................4
6. Benefits for using a social and cultural skill mix in the hospitality industry.....................5
7. Description of different examples of religious and cultural beliefs of staff commonly
working in the TH&E industry and their further consideration to formulate rosters.............6

Assessment 1: Written Test
1. Identification of the award provisions
a). Leave including shift workers
All the employees working in an organisation have the right to get leaves. These will be
provided in accordance to the agreement between employee and employer. If, there is no
agreement then these will be provided as per National Employment Standards. In any case,
leaves will not be lower than the standards provided by NES. There are many reason in respect to
which leave can be taken by an employee like go on holiday, personal reason, becoming sick and
to take care of sick family members. All the information in respect to the leaves and its type is
presented below;
 Full time and part employees are eligible to grab the annual leave of 4 weeks (paid) per
year. The same is provided on pro rata basis to part time employees. In case of shift
workers, additional 1 week is also provided along with that 4. Casual employees are not
entitled for any kind of leave.
 Full time and part time employees also get the personal leave which is further known as
sick or carer’s leave. In this regard, 10 days paid leave is provided to both kind of
employees. In case when there is no paid leave then both are eligible to take 2 days’
unpaid leave on the permissible occasion. Here, casual employees also have the right
entitle 2 days’ unpaid leave on some permissible occasion.
 There are many other kind of leaves provided to employees like compassionate leave,
family & domestic violence leaves, community service leave, long service leave and
parental leave. Here, both paid and unpaid leaves are available to all full time, part time
and casual employees.
b). Mandated breaks between shifts
Within hospitality industry there is no rule regarding break between the shift. Afterwards
the breaks allowed to an employee in between the work includes 10 minute of rest break that
counted as time worked and 30 to 60 minutes’ meal break that not counted as time worked.
c). Maximum allowed shift hours
All the employees have work for specific hours within an organisation. These are known
as the maximum hours an organisation can get the services from a particular employee. In case,
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