This case study analyzes the SWOT and PESTEL factors affecting Ryanair and proposes solutions using management concepts. It also discusses the main problem facing the company and the experience of writing the report.
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Ryan Air Case Study 1
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INTRODUCTION...........................................................................................................................3 1. Perform a SWOT and PESTEL analysis for Ryanair..............................................................3 2. Main problem that is facing Ryanair that requires immediate attention and why?.................9 3. Propose a solution to the problem you have identified using at least TWO management concepts and theories that you have learnt during your course...................................................9 4.Experience in writing this report...........................................................................................10 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12 2
INTRODUCTION Entities operate their activities in a business environment that involves wide range of elements and have significant impact upon business functioning. As to gain strategic edge it is essential for an organisation to have all essential understanding related to the factors (Heimler, 2020). Thisreportincludecase study analysisof Ryanair,entityperform theirbusiness operations as low unit cost airline and have it’s headquarter in Dublin. Present report involves formative discussions upon pestle and SWOT analysis. Both of these evolution aid company to identify all the factors that can negatively impact upon business while taking advantage from opportunity to maximize their profitability. This report also includes problems that are being facing by entity along with its appropriate solutions. At last, experience while writing this report is also included in this report. 1. Perform a SWOT and PESTEL analysis for Ryanair SWOT: SWOT analysis is defined as strategic analysis with the help of which organisation can evaluate strength, threats, weakness and opportunities that are prevailing in respective industrial 3
sector. With the help of this company can take advantage of Strategies and measures through which they can overcome weakness in best effective manner. SWOT analysis of Ryanair is being mentioned below: STRENGTH: Major strength of Ryanair is that services that are provided by company are of low cost compared to other organisation. Entity provides low cost rates, rates low cost per passenger, low cost per seat etc to consumers (Ford,2020). Along with is it has been evaluated that, fare rates of company is also lowest in respective industrial segment as compared to other entities those who operate their services in Europe. It has been evaluated that Ryanair is having largest short- haul network career with the help of which they provide this services to consumers with 1600 routes across in more than 30 countries. 4
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Illustration1: Top 10 Airlines ranked by Seats Europe to Europe: 8 Sep 2014 to 14 Sep 2014 5
WEAKNESSES Major weakness of Ryanair is related to their labour relation arrangement and employee compensation (Mastelic, Ivandic and Boban, 2020). Both of these factors affect organisation business functioning in number of ways. Along with this is it has been evaluated that brand perception is also fall under major weakness of company due to their poor performance in polls and survey and awards. THREAT Ryanair is facing acing threat because of economic condition that is prevailing in international market segment. It has been evaluated that brexit significantly impact upon overall functioning of Ryanair in Europe. In addition to this heavy fluctuation in the prices of fuel is also act as threatening factor for company that can lower down overall profitability rate of entity. Along with this company is facing threat due to other low cost regional careers and shortage of staff that negatively impact upon business functioning of company. OPPORTUNITIES: Ryanair can take formative opportunity by making significant increase in consumer and company interaction process. It will allow entity to take regular feedback from their customers and offer them services accordingly. Along with this by re-designing of Ryanair websites entity can also provide opportunity to company in which they can offer the customer services with fewer clicks. It has been evaluated that Ryanair can gain significant opportunity in respective industrial sector. By offering single fee facilities to their customers, in this entity can provide different type of services like booking choice of reserve seating and fast security to customers in a single fee structure. 6
PESTEL analysis for Ryanair Pestle analysis is defined as a strategic tool that aid organisation to evaluate different types of factors prevailing in political, social, environmental, legal, economic and technological segment (Settey and Gnap, 2020). All these elements significantly impact upon business operations of entity. In addition to this, it has been evaluated that with the assistance of this evaluation company can formulate tactics and strategies through which they can ensure more competitive advancements. Mentioned below pestle analysis in context withRyanair is defined manner. Political Analysis Ryanairoperates their functioning worldwide this makes company mainly get affected to the political conditions like safety regulation act guidelines, employment law, political stability and regulation that are prevailing in a country. It has been identified that in UK there is a stable government in which company can take advantage to operate hassle-free operations and can effectively access to suppliers in a well defined manner. While other countries may have a rigid bureaucratic behaviour of government that can create number of obstacles in front ofRyanair 7
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that can restrict them to make expansion of their business profitability. Along with this increase in tax rate of passengers worldwideRyanaircan have impact upon the sale of air tickets as this can make customers to tend towards other mode of travelling. By taking use of political stability some of the nations company can make significant maximization in their market shareholding. Economic Analysis The factor mainly involved elements related to inflation rate, unemployment rate, economic growth, and disposable income of customers, exchange rate and more. These elements can impactRyanairbusiness operation in number of ways; along with these factors have capability to fluctuate company services price base. This has been evaluated that by taking use of economic growth and decline in unemployment rate in some of the nation’sRyanaircan make significant increase in their overall revenue base. While some countries having high labour caused in this situation company is required to make heavy investment in requirement of efficient workforce. Along with this has been identified that weakening of pound can also lead company to measure reduction in their marginal benefits. In thisRyanaircan take use of stable economical opportunities such as low rate of oil prices in order to increase their organisational profitability. Social Analysis Thisfactormainlyincludeselementslikedemographicnorms,characteristicsof population, and customs within a community (Wąsowska, 2020). In addition with other factors like income distribution and growth rate and income of individual is also involved in social factor. All these factors have significant capability to impact on business functioning ofRyanair. This has been determined that in Britain individuals is mainly tend towards travelling. By undertaking use of the significant opportunityRyanaircan provide attractive discounts on long as well as short distance travelling. This will help company to make significant increase in sales ratio of entity. By neglecting social factors company may lose large base of customer interest towards organisation. Technological Analysis Majority of population have tended towards internet and technology. In United Kingdom torch majority of population take use of internet as well as Smartphone. In thisRyanaircan effectively attract interest of consumers by offering them attractive discounts and travelling facilities. By taking use of technology company can develop their mobile app through which 8
theycanincreasetheirdemandofairticketbyincreasinginterestofcustomerssocial networking. This will help company to make significant increase in the customer base. In this Ryanaircan make their customers to select the movie they would like to watch in their travelling time. Apart from this, entity is required to make sure that the payment options and e-air tickets are safe and do not pose with any risk. Environmental Analysis: It has been evaluated that nowadays individual and government of many nation have significantandpositiveturntowardsenvironment(Leinonen,2020).Inadditiontothis government of many nations imposed laws related to raw material, carbon footprint, pollution target etc for entities those who are operating their functions in respect to industrial segment. It has been analysed that in order to ensure long-term sustainabilityRyanairis required to focus upon strategies through which they can make reduction in carbon footprint, pollution and more. Along with this entity is required to engage in CSR activities as to influence consumer interested. This will not only help them to increase the goodwill but also benefit them to gain support of government in respective country. Legal Analysis: This factor include elements related to laws such as consumer protection, health and safety, labour law, discrimination law, patent law, copyright law etc. There are different types of law and legislation that are formulated by government and required to be implement by organisations in order to save themselves from being get involved into any legal obligation. This makesRyanairto ensure that all the relevant legislations and laws are being abided in their workplace structure that is essential for airline industry. This will help company to ensure maximum support of government that can automatically increase their goodwill in marketplace. 2. Main problem that is facing Ryanair that requires immediate attention and why? According to the above mentioned SWOT and PESTEL analysis it has been analysed that, Ryanair is facing major problem that required immediate attention. As any delay may lead entity to face decrease in their overall sales and profitability ratio (Diderich, 2020). Along with this, it has been evaluated that company is also facing issues related to staffing like, shortage of ATC staff. This significantly impact upon overall profitability and productivity of company in number of ways. In addition to this, it has been evaluated that entity is also facing issues related to Brexit.In addition to this it has been evaluated that, due to brexit it is hard for company to 9
employee individuals from United Kingdom that automatically lead entity towards shortage of employees. As per the above discussion, it has been determined that it is essential forRyanairto undertake immediate and effective actions, as negligence of this may lead entity to face number of a certain issues that will directly or indirectly affect organisational growth and profitability. 3. Propose a solution to the problem you have identified using at least TWO management concepts and theories that you have learnt during your course It has been analysed thatRyanairoperate their function as an Irish low cost budget airline in Europe. Company offer different type of services to the customers at low cost, comparatively to any other organisations in respective industrial sector. It has been determined that entity from past many days is facing with the issue related to staffing. In order to overcome this management of company is required to apply different type of management theories as well as concept in order to encourage behaviour characteristics of employee. This will further help them to fulfil their needs and demand in a well effective manner. In addition to this it has been identified that by taking advantage of different management theories company can motivate employee towards work hard work: Behavioural Management Theory It states identify human dimension within organisational workplace structure. In this it is essential for management to effectively evaluate behaviour pattern a well as characteristics of workforce in order to frame strategies to encourage them as to evaluate behaviour of employees. Ryanairby taking use of this theory entity can effectively able to recognise performance of employees in Airline Corporation. This will further help entity to take advantage of motivation strategies in order to increase performance of employees. ERG Theory This theory is mainly related to 'Maslow's Hierarchy Needs' and 'Alderfer'. It is further segregated into divided into three respective categories- Existence, Relatedness and Growth named as ERG. Existence needs: In this it is essential for entity to identify safety as well as psychological needs of employees this includes food, clothes, shelter and security. By evaluating all these company can effectively able to fulfil basic need of employees through which they can provide safety to workforce in 10
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organisational workplace structure (Settey and Gnap, 2020). In thisRyanaircan provide life Insurance allowances, medical insurance to employees in order to increase their performance. Relatedness needs: This need is related to belonging and love, in this it has been evaluated that a worker want friendly and positive environment in a workplace structure. In this it is essential forRyanairto evaluate that there is a collaborative and formative relationship among employees. Along with this company is required to focus upon development of effective and positive atmosphere as to increase morale of employees. Growth need: This is related to self actualization and self esteem needs. In this it is essential for an organisation to motivate their employees in relation withRyanairby providing good appraisal, accomplishment,respecttoemployeestopmanagementcaneffectivelyabletoincrease employees motivation. Along with this entity is required to ensure that they do not discriminate employees on any ground at this can significantly impact on their overall profitability base. 4.Experience in writing this report While writing this report the most important experience that I have gained is to conduct strategic analysis like Swot and pestle in a best effective manner. With the help of this I can effectively able to gather and allocate data and information’s effectively.Major challenge that affectsmeiscollectingaccurateinformationaswellasstatisticsrelatedtorespective organisation. This further takes my lot of time as in this I have to go through different books, journal, and websites as to find relevant information. However with the help of swot and pestle evaluation I effectively evaluate each and every aspect through which this report can be accomplished in a well-defined and accurate manner along with correct information’s. Along with this it has been evaluated that while writing this report I undertake use of pictorial and statistical information in order to demonstrate actual figures of company. Thus, according to the evaluation I have gained positive experience while writing this report as it not only benefit me to increase my level of knowledge but also provide me the opportunity to increase my future developing growth and opportunities. 11
CONCLUSION According to the above report this has been concluded that a business organisation conduct their functions and activities in environment that includes different type of factors. These factors have negative as well as positive impact on business functioning. In this it is essential for entities to have proper understanding of these factors in order to gain strategic edge in marketplace. This will effectively help them to ensure economic growth long term sustainability in respective industrial sector. For this by the use of pestle and SWOT Analysis Company can effectively able to evaluate its strength, weakness, threats as well as opportunities and can further develop strategies and tactics against them. By undertaking use this evaluate company can significantly able to ensure long-term productivity as well as profitability. 12
REFERENCES Books and Journals Diderich, C., 2020. Understanding the Industry Environment and Its Implications to Strategy. InDesign Thinking for Strategy(pp. 79-92). Springer, Cham. Leinonen, V.T., 2020. Future of logistics: Opportunities and threats. Harvey, G. and Turnbull, P., 2020. Is Ryanair the Southwest Airlines of Europe?. InCase StudiesinWork,EmploymentandHumanResourceManagement.EdwardElgar Publishing. O'Halloran, B., 2020. Trade union insists Ryanair offer direct employment to pilots.The Irish Times. Heimler, A., 2020. State aid control: recent developments and some remaining challenges. InEU State Aid Law. Edward Elgar Publishing. Havlovic, S.J., 2020. European Works Councils in the Airline Industry. InStrategic Innovative Marketing and Tourism(pp. 1-6). Springer, Cham. Sabaitytė, J., Davidavičienė, V. and Van Kleef, G.F., 2020. The Peculiarities of Low-Cost Carrier Development in Europe.Energies,13(3), p.639. Tiago, F., Couto, J., Verissimo, D., Faria, S. and Borges-Tiago, T., 2020. Impact of Seasonality ontheManagementofTouristAccommodationEstablishmentsintheAzores. InStrategic Innovative Marketing and Tourism(pp. 1043-1051). Springer, Cham. Wąsowska, K., 2020. The Analysis of Passenger Air Transport Development in Poland over the Period 2010-2018.European Research Studies,23(1), pp.13-30. Kigwiru, V.K., 2020. The European Union’s Jurisdiction in Merger Regulation.Available at SSRN 3534986. Kigwiru, V.K., 2020. Case Referrals under the European Union (EU) Merger Regime.Available at SSRN 3534985. Ford,M.,2020.TheFissuredWorker:PersonalServiceCompaniesandEmployment Rights.Industrial Law Journal,49(1), pp.35-85. Settey, T. and Gnap, J., 2020. Comparison of Price and Emission Levels of Air Passenger TransportandInternationalBusTransportintheSlovakRepublic.Transportation Research Procedia,44, pp.129-136. Mastelic, T., Lorincz, J., Ivandic, I. and Boban, M., 2020. Aerial Imagery Based on Commercial Flights as Remote Sensing Platform.Sensors,20(6), p.1658. 13