Policy & Procedure Handbook: Safe Practice Principles Activity 3
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Project
AI Summary
This project is a comprehensive policy and procedure handbook designed for a massage therapy business, covering essential aspects of safe practice principles. It includes nine key policies and procedures, such as workplace health and safety (WHS) hazard identification and risk control, personal hygiene, use of personal protective equipment, handling and transport of potentially infectious material, limitation of contamination, cleaning and maintenance, evacuation plans, confidentiality, and business opening and closing procedures. Each policy follows a structured format, including a summary, scope, responsibility, and detailed step-by-step procedures. The handbook emphasizes the importance of maintaining a safe and healthy working environment for both employees and clients, ensuring compliance with relevant health and safety guidelines and promoting best practices in infection control and emergency preparedness. The student demonstrates an understanding of the practical application of these principles within a healthcare setting.

Safe Practice Principles
Activity 3
Project – Policy & Procedure Handbook
Candidate’s Name:
Group:
Declaration
1. I am aware that penalties exist for cheating, plagiarism (copying) and
unauthorised collusion with other students or external consultants
2. I authorise Australian College of Fitness and Bodywork to retain a copy of
my submission for auditing purposes only.
3. ACFB has a 30 day turn around after submission of an assessment however
all attempts will be made to have this completed within a 14 day period.
Student’s Signature:
(type your name to acknowledge the
declaration above)
Safe Practice Principles
Version 1.1
Activity 3
Project – Policy & Procedure Handbook
Candidate’s Name:
Group:
Declaration
1. I am aware that penalties exist for cheating, plagiarism (copying) and
unauthorised collusion with other students or external consultants
2. I authorise Australian College of Fitness and Bodywork to retain a copy of
my submission for auditing purposes only.
3. ACFB has a 30 day turn around after submission of an assessment however
all attempts will be made to have this completed within a 14 day period.
Student’s Signature:
(type your name to acknowledge the
declaration above)
Safe Practice Principles
Version 1.1
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Safe Practice Principles
Activity 3 Project – Policy & Procedure Handbook
Unit Assessed Performance Criteria Assessed
HLTWHS004 1.2-1.4, 3.1, & Performance Evidence & Knowledge Evidence
HLTINF004 1.3, 1.5-1.6, 2.2-2.5, Performance Evidence & Knowledge Evidence
CHCLEG003 3.1-3.3, Knowledge Evidence & Performance Evidence
Resources Student Workbook and Policy and Procedure Template. Further research may be
required to complete this task.
Task Description
This task requires you to design a policy and procedure handbook for your future
business (or mock business). A template has been provided to assist you in designing
each policy document. You will need to complete 9 policies and procedures to create
this handbook. The following information will need to be met to gain a satisfactory
grade in this activity.
Design policies and procedures for all 9 of the following infection control and
emergency evacuation requirements:
Workplace Health & Safety (WHS) hazard identification and risk control
Personal hygiene
Use of personal protective equipment
Handling and transport of potentially infectious material
Limitation of contamination
Cleaning and maintenance
Evacuation plan
Confidentiality
Business opening and closing procedures
Marking Guide Checklist (assessor to complete)
To gain a satisfactory grade, students will need to complete all of the following criteria to a satisfactory level
Assessment Criteria S / NS
Policy and Procedure Handbook
Designed all 9 required policies and procedures from the list supplied
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
The policies & procedures have been designed using the template provided or a similar template
with the same level of detail
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
Each policy has a detailed summary documented
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
Each policy has been divided and explained in a minimum of 4 steps
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
Each policy and procedure has been designed specific to the students massage therapy business
(future massage therapy business)
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
Safe Practice Principles
Version 1.1
Activity 3 Project – Policy & Procedure Handbook
Unit Assessed Performance Criteria Assessed
HLTWHS004 1.2-1.4, 3.1, & Performance Evidence & Knowledge Evidence
HLTINF004 1.3, 1.5-1.6, 2.2-2.5, Performance Evidence & Knowledge Evidence
CHCLEG003 3.1-3.3, Knowledge Evidence & Performance Evidence
Resources Student Workbook and Policy and Procedure Template. Further research may be
required to complete this task.
Task Description
This task requires you to design a policy and procedure handbook for your future
business (or mock business). A template has been provided to assist you in designing
each policy document. You will need to complete 9 policies and procedures to create
this handbook. The following information will need to be met to gain a satisfactory
grade in this activity.
Design policies and procedures for all 9 of the following infection control and
emergency evacuation requirements:
Workplace Health & Safety (WHS) hazard identification and risk control
Personal hygiene
Use of personal protective equipment
Handling and transport of potentially infectious material
Limitation of contamination
Cleaning and maintenance
Evacuation plan
Confidentiality
Business opening and closing procedures
Marking Guide Checklist (assessor to complete)
To gain a satisfactory grade, students will need to complete all of the following criteria to a satisfactory level
Assessment Criteria S / NS
Policy and Procedure Handbook
Designed all 9 required policies and procedures from the list supplied
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
The policies & procedures have been designed using the template provided or a similar template
with the same level of detail
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
Each policy has a detailed summary documented
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
Each policy has been divided and explained in a minimum of 4 steps
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
Each policy and procedure has been designed specific to the students massage therapy business
(future massage therapy business)
PP 1 PP 2 PP 3 PP 4 PP 5 PP 6 PP 7 PP 8 PP 9
Safe Practice Principles
Version 1.1

The policy and procedure handbook has been presented with a front cover and a
contents page
Grade
Feedback to Student
Resubmission Requirements
Please review specific feedback for each question that requires resubmission throughout the assessment. Re-answer the
question/s on the marked assessment below your original answer in RED FONT (DO NOT DELETE YOUR ORIGINAL
Assessment Outcome
Satisfactory Not Satisfactory
Assessor Name
Date
Safe Practice Principles
Version 1.1
contents page
Grade
Feedback to Student
Resubmission Requirements
Please review specific feedback for each question that requires resubmission throughout the assessment. Re-answer the
question/s on the marked assessment below your original answer in RED FONT (DO NOT DELETE YOUR ORIGINAL
Assessment Outcome
Satisfactory Not Satisfactory
Assessor Name
Date
Safe Practice Principles
Version 1.1
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Students to complete
Policy and Procedure Handbook
Safe Practice Principles
Version 1.1
Type your business name here
(delete this first)
2016
Policy and Procedure Handbook
Safe Practice Principles
Version 1.1
Type your business name here
(delete this first)
2016
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Policy and Procedure Handbook Page
1. Workplace Health & Safety (WHS) hazard identification and risk control
2. Personal hygiene
3. Use of personal protective equipment
4. Handling and transport of potentially infectious material
5. Limitation of contamination
6. Cleaning and maintenance
7. Evacuation plan
8. Confidentiality
9. Business opening and closing procedures
Safe Practice Principles
Version 1.1
1. Workplace Health & Safety (WHS) hazard identification and risk control
2. Personal hygiene
3. Use of personal protective equipment
4. Handling and transport of potentially infectious material
5. Limitation of contamination
6. Cleaning and maintenance
7. Evacuation plan
8. Confidentiality
9. Business opening and closing procedures
Safe Practice Principles
Version 1.1

1. Policy & Procedure Name
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Procedures
Step 1:
Summary
Step 2:
Summary
Safe Practice Principles
Version 1.1
Workplace Health & Safety (WHS) hazard identification and risk control
WHS 23
There are different types of problems that are faced by workers within the working environment. It
requires to take up appropriate steps to be considered so that they are able to overcome any type of risk
or hazards
This policy will be followed by management in making sure that there are proper safeties ensured to
employees. There are conditions of hazards that can arise and so that it is important that there are areas
from where workers are able to get out to safety.
It is the responsibility of management to make sure that all information is conveyed to workers so that
at the time any hazard, people are able to use the services that are delivered by people and save their
lives.
identify the hazards
World Health & Safety organisation has issued certain procedures to ensure healthy working
environment for the employees working in a company. These procedures are mandatory to be followed
by the employers in the benefit of the employees, as they are the most important resource used in the
business related activities of the venture. The steps that are need to be followed in order to identify the
hazards in the organisation and control the same are explained in detail below:
The very first step prescribed in the policy is to identify the hazards that are prevailing in the
organisation and adversely impacting the employees.
asses the risks
The next step is to asses the risks that are involved with the above identified hazards. It requires to
notify how severe is the hazard, whether the existing control measures are effective to overcome the
same. If they are inefficient, what actions plans are needed to be performed in order to control the risk
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Procedures
Step 1:
Summary
Step 2:
Summary
Safe Practice Principles
Version 1.1
Workplace Health & Safety (WHS) hazard identification and risk control
WHS 23
There are different types of problems that are faced by workers within the working environment. It
requires to take up appropriate steps to be considered so that they are able to overcome any type of risk
or hazards
This policy will be followed by management in making sure that there are proper safeties ensured to
employees. There are conditions of hazards that can arise and so that it is important that there are areas
from where workers are able to get out to safety.
It is the responsibility of management to make sure that all information is conveyed to workers so that
at the time any hazard, people are able to use the services that are delivered by people and save their
lives.
identify the hazards
World Health & Safety organisation has issued certain procedures to ensure healthy working
environment for the employees working in a company. These procedures are mandatory to be followed
by the employers in the benefit of the employees, as they are the most important resource used in the
business related activities of the venture. The steps that are need to be followed in order to identify the
hazards in the organisation and control the same are explained in detail below:
The very first step prescribed in the policy is to identify the hazards that are prevailing in the
organisation and adversely impacting the employees.
asses the risks
The next step is to asses the risks that are involved with the above identified hazards. It requires to
notify how severe is the hazard, whether the existing control measures are effective to overcome the
same. If they are inefficient, what actions plans are needed to be performed in order to control the risk
⊘ This is a preview!⊘
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Step 3:
Summary
Step 4:
Summary
2.
2. Policy & Procedure Name
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Safe Practice Principles
Version 1.1
After assessing the risk factor of the mentioned hazards, effective measures or plans must be
undertaken in order to control or eradicate those hazards from the organisation.
plans
Personal hygiene
PH 32
It requires the management to make sure that health working environment is created. For example,
there are hand washing soap and clean towel so that employees are able to maintain their hygiene.
When workers are healthy, then leaves taken by them will be low.
This will be applied for workers in which management will make sure that all the aspects that are
helpful for considering hygiene is properly maintained. It requires the workers to take care of their
health by making cleanliness in the organization.
It is the responsibility of employees and employers to make sure that all materials like gloves, soaps,
etc. are provided. Further, it also includes to make sure that clean water is provided for drinking.
Further, time should be provided by management for employees to use toilets.
Summary
Step 4:
Summary
2.
2. Policy & Procedure Name
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Safe Practice Principles
Version 1.1
After assessing the risk factor of the mentioned hazards, effective measures or plans must be
undertaken in order to control or eradicate those hazards from the organisation.
plans
Personal hygiene
PH 32
It requires the management to make sure that health working environment is created. For example,
there are hand washing soap and clean towel so that employees are able to maintain their hygiene.
When workers are healthy, then leaves taken by them will be low.
This will be applied for workers in which management will make sure that all the aspects that are
helpful for considering hygiene is properly maintained. It requires the workers to take care of their
health by making cleanliness in the organization.
It is the responsibility of employees and employers to make sure that all materials like gloves, soaps,
etc. are provided. Further, it also includes to make sure that clean water is provided for drinking.
Further, time should be provided by management for employees to use toilets.
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Procedures
Step 1:
Summary
Step 2:
Summary
Step 3:
Summary
Step 4:
Summary
3.
Safe Practice Principles
Version 1.1
providing soap
WHS has provided certain guidelines to be followed in order maintain personal hygiene in the
organisation, which are explained as under:
The organisations should maintain hand hygiene by providing soap and water facilities as and
when needed.
Cleanliness
Cleanliness should be the core essence of the organisation
The environment should be free from bacterial as well as fungal infections.
Pollution free environment
The environment should be pollution free.
The firm should undertake necessary measures in order to ensure the following hygiene factors.
environment should be free
Step 1:
Summary
Step 2:
Summary
Step 3:
Summary
Step 4:
Summary
3.
Safe Practice Principles
Version 1.1
providing soap
WHS has provided certain guidelines to be followed in order maintain personal hygiene in the
organisation, which are explained as under:
The organisations should maintain hand hygiene by providing soap and water facilities as and
when needed.
Cleanliness
Cleanliness should be the core essence of the organisation
The environment should be free from bacterial as well as fungal infections.
Pollution free environment
The environment should be pollution free.
The firm should undertake necessary measures in order to ensure the following hygiene factors.
environment should be free

3. Policy & Procedure Name
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Procedures
Step 1:
Summary
Step 2:
Summary
Step 3:
Summary
Safe Practice Principles
Version 1.1
Use of personal protective equipment
PPE12
There are concern for employees in relation with provision and use of personal protective equipment’s
for their job. These enable to provide protection to individuals from health safety risk at work. It
consists of items like gloves, eye protection, helmets, etc.
These are the policies that are developed for employees so that they are able to protect themselves
from any type of injury or damage to their body. Further, workers need to be provided with training so
that they are able to make use of these equipment’s in effective manner.
It is the responsibility that will be taken up by HR management in which all the workers hired are
provided with each of the equipment each so that the rate of risk can be reduced.
respective instruments
According to the WHS the workers should be provided with personal protective equipment’s. A
worker who is provided with all such equipment must follow the following procedure:
The workers with PPE should have proper knowledge about the respective instruments. They
should wear those equipment’s in accordance with the information provided, training assigned
and the instructions given.
avoiding the intentional misuse
the next step involves avoiding the intentional misuse of the personal protective equipment’s provided
to the workers.
This step emerges when there are any damages occurred to the equipment’s provided. The concerned
workers should inform the organizations about the damages incurred.
Engaging workers
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Procedures
Step 1:
Summary
Step 2:
Summary
Step 3:
Summary
Safe Practice Principles
Version 1.1
Use of personal protective equipment
PPE12
There are concern for employees in relation with provision and use of personal protective equipment’s
for their job. These enable to provide protection to individuals from health safety risk at work. It
consists of items like gloves, eye protection, helmets, etc.
These are the policies that are developed for employees so that they are able to protect themselves
from any type of injury or damage to their body. Further, workers need to be provided with training so
that they are able to make use of these equipment’s in effective manner.
It is the responsibility that will be taken up by HR management in which all the workers hired are
provided with each of the equipment each so that the rate of risk can be reduced.
respective instruments
According to the WHS the workers should be provided with personal protective equipment’s. A
worker who is provided with all such equipment must follow the following procedure:
The workers with PPE should have proper knowledge about the respective instruments. They
should wear those equipment’s in accordance with the information provided, training assigned
and the instructions given.
avoiding the intentional misuse
the next step involves avoiding the intentional misuse of the personal protective equipment’s provided
to the workers.
This step emerges when there are any damages occurred to the equipment’s provided. The concerned
workers should inform the organizations about the damages incurred.
Engaging workers
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Step 4:
Summary
Safe Practice Principles
Version 1.1
Summary
Safe Practice Principles
Version 1.1
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4. Policy & Procedure Name
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Procedures
Step 1:
Summary
Step 2:
Summary
Step 3:
Summary
Safe Practice Principles
Version 1.1
Handling and transport of potentially infectious material
HTI0
There are different types of materials that are transported and it is important that proper safety is
provided to employees so that they are to save themselves from any health related issues. It requires to
have appropriate packing to be done so that it does not get damaged.
These are done for the customers so that the type of products that are delivered to them does not get
damaged. There is design of packaging that has to be done so that they are able to protect the products.
it is the employees to make sure that all the packing of goods are done in such a way that the rate of
damage caused is minimised and customers get satisfied with the services provided to them.
materials should be handled
In order to dispose off the infectious materials, the organisation can adopt the following measures:
The infectious materials should be handled carefully to the required personnel’s.
must be disposed off
The materials transported must be disposed off in a properly in a well sheeted pack so that the other
members should not get into the contact of those infectious materials.
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Procedures
Step 1:
Summary
Step 2:
Summary
Step 3:
Summary
Safe Practice Principles
Version 1.1
Handling and transport of potentially infectious material
HTI0
There are different types of materials that are transported and it is important that proper safety is
provided to employees so that they are to save themselves from any health related issues. It requires to
have appropriate packing to be done so that it does not get damaged.
These are done for the customers so that the type of products that are delivered to them does not get
damaged. There is design of packaging that has to be done so that they are able to protect the products.
it is the employees to make sure that all the packing of goods are done in such a way that the rate of
damage caused is minimised and customers get satisfied with the services provided to them.
materials should be handled
In order to dispose off the infectious materials, the organisation can adopt the following measures:
The infectious materials should be handled carefully to the required personnel’s.
must be disposed off
The materials transported must be disposed off in a properly in a well sheeted pack so that the other
members should not get into the contact of those infectious materials.

Step 4:
Summary
5.
5. Policy & Procedure Name
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Procedures
Step 1:
Summary
Step 2:
Summary
Safe Practice Principles
Version 1.1
Limitation of contamination
LC3
When anything is exposed to infectious agents, then it is considered to be contaminated. There are
different types of ways that are implemented by them so that contamination can be limited. It is
important to make sure that equipment’s, materials, instruments should be protected. Further, all the
workers should be aware of the aspects that they need to consider.
This is followed for the safety to employees. This way, workers are able to protect themselves from
any type of damage that is caused by making use of anything that is provided by organization.
Frequent monitoring should be as it will help in reducing the rate of contamination.
The responsibility needs to be taken by management in which they take care of the business in such a
way that they all type of services delivered are not contaminated.
avoid the spills
The contamination of the water resources can be limited by adopting the following procedural details:
the containers must be filled with a dispenser in order to avoid the spills as well as splashes.
Timely cleaned
The containers must be cleaned timely.
Summary
5.
5. Policy & Procedure Name
Policy & Procedure No:
Summary
Scope (who this policy is for)
Responsibility (who will implement this policy)
Procedures
Step 1:
Summary
Step 2:
Summary
Safe Practice Principles
Version 1.1
Limitation of contamination
LC3
When anything is exposed to infectious agents, then it is considered to be contaminated. There are
different types of ways that are implemented by them so that contamination can be limited. It is
important to make sure that equipment’s, materials, instruments should be protected. Further, all the
workers should be aware of the aspects that they need to consider.
This is followed for the safety to employees. This way, workers are able to protect themselves from
any type of damage that is caused by making use of anything that is provided by organization.
Frequent monitoring should be as it will help in reducing the rate of contamination.
The responsibility needs to be taken by management in which they take care of the business in such a
way that they all type of services delivered are not contaminated.
avoid the spills
The contamination of the water resources can be limited by adopting the following procedural details:
the containers must be filled with a dispenser in order to avoid the spills as well as splashes.
Timely cleaned
The containers must be cleaned timely.
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