Creating a Safe Space: Cultural Intelligence and Awareness

This report explains how to create a safe space using cultural intelligence and awareness. It includes a summary of a selected video, literature review, observations, recommendations, and conclusion. The report covers various aspects of cultural safety, cultural awareness, and cultural intelligence.

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Contents
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Chapter 1: Introduction
1.1: Background
The cultural protection refers to an surroundings that is secure for the personnel, space where
there may be no denial or undertaking for his or her identity of what they want and who they are and three
isn't any assault (Cox and Taua 2012). A safe place is an area there the policies protect each person's
dignity and self-recognize and especially inspire anybody to recognize each other.
1.2: Scope
The report presented here describes the cultural protection and safe space and define it
with appreciate the video scenario this is decided on. In the given example video the administrative
center is absolutely risky place.
1.3: Aim
The mentioned purpose is to investigate a risky and secure area on the video (House of Lies,
Episode 5: Racist). The secure and hazardous space refers to an surroundings inside the place of
business where personnel are both protected or no longer protected through the regulations and
in safe area; everybody is dealt with with self-recognize and dignity. Through interacting with individuals
who think you are wrong and don’t take any dangers and constantly be constructive are some
of the advocated ways that may be beneficial to enhance the protection of the gap.
Chapter 2: Summarizing House of Lies Video:
Marty Kaan were given a new client Mr. B. Butterfield, and he is racist by means of nature. He
had a belief in thoughts even as moving into Marty’s Cabin that Marty Kaan is a white man, so he

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introduces himself to 2 white men's who're the Marty's management group, and he anticipated that
a white could be the boss. at the same time as introducing to all and sundry, he discovered that Marty
Kaan is a black man and he wanted him good fortune and go away the cabin with an unexplained face
(YouTube.com 2016). Then Marty requested who will manage Mr. Butterfield each of his
teammates were raising arms to assign the customer to one among them, however Marty gave
the responsibility to his woman group mate for handling the patron after which instructed and warned her,
if she fails to control the consumer, then we are able to be dispatched returned to something location she
has come from. The video turned into made in January thirtieth, 2012 USA of America.
Chapter 3: Summarizing the literature
The safe space is an area where everybody or everyone can relax and might specific themselves
completely without any fear and any emotions of pain, hazardous or unwelcome on biological sex,
ethnicity, gender expression or identification and mental and bodily potential. That is a place where in a
few regulations are there to defend person's dignity, self-admire and actively encourage people to expose
some admire to their employees or other employees (Ringland et al. 2015).
3.1 Cultural intelligence:
It defines someone's potential or functionality to function efficiently and more in conditions
represented by means of cultural range. It is able to additionally be said that a person's capability that is
steady with contemporary conceptualizations of intelligence as it does apprehend that preferred mental
potential is less, and intelligence is extra than it (Ang and Van Dyne 2015).

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.3.2 Cultural cognizance
Cultural cognizance refers as a base or basis of conversation wherein entails the capacity of
standing back from the character and might end up privy to cultural perception, belief And values. It can
also be said that it is all about knowledge and information of cultural records and distinction (Takeuchi
and Chen 2013). It about were given privy to numerous cultural groups, and that includes identity of own
identification, practices, and cultural values.
The CI (Cultural Intelligence) turns into obvious in exclusive situations in which the man or
woman is unknown about the prevailing surroundings. The cultural difficulties can be confronted by the
character once they paintings in a administrative center in which the know-how, age and revel in are
distinct from one another and or when someone visits an unknown country for the first time. The figure
below will explain it in further detailing (Tomalin and Stempleski 2013).
The conversation is continually a essential thingthroughout specific cultures when to increase a
cultural intelligence (Ting-Toomey 2012). Any ways there are a few wonderful hurdles which save
you an effective communiqué. The hurdles which can be stereotypes, behavior and language and this

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will avoid the conversation to be higher. Strategies which are want to be addressed to overcome the entire
obstacles to create a secure area. They are avoiding stereotyping, sincere communication, clear and open
questions and lively listening (Bowe et al. 2014). The cultural intelligence and cultural recognition are
the fundamental requirements to create a higher safe space.
Chapter 4: Observation made from selected videos
Considering the bodily component of the given video, it's been found that the vicinity in
the workplace is a single cabin wherein all of the teammates had been sitting in
their appropriate position. The scale of the workplace space changed into constrained and is filled
with pink coloration displaying class and professionalism. Marty appears to be assured while talking with
the consumer with a well mannered voice and frame language. however there may be a lack of cultural
self-awareness and cultural intelligence due to the fact Mr. Butterfields became racist with the aid of
nature and was addressing Marty with much less fee and perception and so on.
Scene
Number/Timeframe
Physical Factors Communication
Factors
Exclusion Cultural self-
awareness and
Cultural
Intelligence
House of Lies Scene
(5) Racist and Time
frame is 1 minute
and 13 seconds.
The dark purple
color has been
used on this video,
and the room
appears brighter
with light, a few
vegetations are
- Eye contacts are well
made a number of the
4 characters. mainly
with Marty and Mr.
Butterfield.
-The body language of
anyone turned into
- people had
been very
careworn with
the purchaser
presences inside
the room, and
they had been
- There no signs of
cultural attention
and cultural
intelligence
because Mr.
Butterfield
showcased racism

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placed within the
office room.
-Everyone was
sitting in their
chairs and seems
to relax and
surprised by seeing
the client visiting
and addressing
Marty.
tensed due to the fact
the consumer become
addressing the wrong
man and he honestly
regarded to be racists.
-Marty thinks that it
ought to be a white
person who can
handle the purchaser,
so he requested her
employee to comply
with Mr. Butterfield
assignment.
no longer tons
humor inside the
scenes that may
be related to
inclusion.
-Marty seems to
be bit angry and
warns one in all
her group of
workers to
attend to the
patron’s project
or else she could
be fired.
a few of the
management team.
-Marty got
indignant on the
consumer and
confirmed his
anger at the
personnel and
warned her female
employee that she
can be fired if she
didn’t cope with
him well.
Chapter 5: Discussion
The early video scene shows that a relax operating culture within the office in which one of the
staff is absolutely relaxed and been causally ingesting and running inside the given workspace (Crowne
2013). On the other hand they all displayed a high cultural intelligence due to the fact all of them regulate
their behavior as quickly as the patron enters the room. they all show an on the spot reaction which
gathers the patron's interest, and a warm welcome was shown in the direction of the customer and the
patron begin to speak. Now this demonstrates an wonderful instance of cultural intelligence (Eisenberg et

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al. 2013). It became certainly seen that Marty changed into analyzing the body language of the client and
others and changed into adjusting his method due to the fact the patron was racists and he failed to need
to make him indignant. Moreover, the woman worker additionally shows some intelligence. On the
opposite thing of the scene after the client leave the office room, Marty displayed an risky area for
operating, due to the fact Marty requested all people that who's going to deal with the purchaser, and he
showed his anger at the female worker with the aid of just giving her the warning that, if she fails to
manipulate the patron then she could be dispatched lower back to the location from where she has come
from.
Chapter 6: Recommendation
Racism is the personal view of people, in this example, and the patron displayed racism
which can't be controlled. The video scene definitely showed that the office is
an dangerous space to work (Leatherman and Griffin 2014). Because the boss Marty appears to
show anger and threats his employees about the consumer because he turned into racists. The
subsequent things may be done to forget about such incident.
 The liberty of speech desires to receive to the employees due to the fact they appear that in
the scene that Marty seems to be dominant together with his personnel.
 Marty must be a lively listener (Mae et al. 2013).
 Energetic contributors of all the staff are required to enhance the hazardous area to a safe place.
 The worker needs to sense plenty extra relaxed operating with Marty.

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Chapter 7: Conclusion
The report provided right here to show off how a workspace may
be made safe space using cultural intelligence and skills and cultural focus as well. The record is
made based totally on the selected video where a scenario is displayed, and it has been explained
in general on safe area, cultural recognition, and cultural intelligence. The purpose of this record is
to apprehend how a safe space can be created the usage of the above elements which might be cultural
advocacy and statistics. The file covers various components on the status quo of
a safe area and furthermore a detailed report is submitted with a recommendation to enhance
the hazardous region to safe area.

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References
Ang, S. and Van Dyne, L., 2015. Handbook of cultural intelligence. Routledge.
Bowe, H., Martin, K. and Manns, H., 2014. Communication across cultures: Mutual understanding in a
global world. Cambridge University Press.
Chao, M.M.C., Takeuchi, R., Farh, J.L., Zhang, Z.X. and Hong, Y., 2012. The Role of Essentialist Beliefs
on Cultural Adjustment and Cultural Intelligence Development. In 2013 Annual Meeting of the
Academy of Management, Orlando, FL.
Cox, L. and Taua, C., 2012. Cultural safety: cultural considerations. Jarvis's Physical Examination and
Health Assessment, pp.40-60.
Crowne, K.A., 2013. Cultural exposure, emotional intelligence, and cultural intelligence An exploratory
study. International Journal of Cross Cultural Management, 13(1), pp.5-22.
Eisenberg, J., Lee, H.J., Brück, F., Brenner, B., Claes, M.T., Mironski, J. and Bell, R., 2013. Can business
schools make students culturally competent? Effects of cross-cultural management courses on
cultural intelligence. Academy of Management Learning & Education, 12(4), pp.603-621.
Leatherman, J. and Griffin, N., 2014. Unsafe Spaces: Trends and Challenges in Gender-Based Violence.
World Politics Review-First Response: Health Work in Conflict Zones.
Mae, B., Cortez, D. and Preiss, R.W., 2013. Safe spaces, difficult dialogues, and critical
thinking. International Journal for the Scholarship of Teaching and Learning, 7(2), p.5.
Ringland, K.E., Wolf, C.T., Dombrowski, L. and Hayes, G.R., 2015, February. Making Safe:
Community-Centered Practices in a Virtual World Dedicated to Children with Autism.

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In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social
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Takeuchi, R. and Chen, J., 2013. The impact of international experiences for expatriates’ cross-cultural
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Ting-Toomey, S., 2012. Communicating across cultures. Guilford Press.
YouTube.com, (2016). House of Lies Season 1: Episode 5 Clip - Racist. [online] Available at:
https://www.youtube.com/watch?v=MKPI5jSjt0M [Accessed 31 May 2016].