Operations and Service Management: A Case Study of Sainsbury's Supply Chain Management Practice

OPERATIONS AND
SERVICE MANAGEMENT

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Identify the operation management practice within the Sainsbury’s company...........................3
Critically analyse how this operation management practice impacts the organization in regards
to efficiency.................................................................................................................................5
Role of technology in operation management activity and their importance..............................6
Supporting functions related to the operation management practices and helps in company
success.........................................................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Operation management means as administration of the businesses practise to generate the
good and high level of work in the organization. Operation management is related to with change
raw material and working people into the final products and services as effective as achievable to
generate good revenue of the company (Heifer, 2020). Sainsbury's is a public limited company
which deal in retail industry and located in England, London, United Kingdom. Company is the
2nd largest chain of supermarket in UK with a good market share, company vision is making a
standard atmosphere where individual trust organization and fascinated to shop and work.
Sainsbury's offer great quality services and products at responsible prices, so the
company have powerful customer relationship and customer’s loyalty. This report highlight the
supply chain management as an operation management practices. And this report also critically
analysis the impact of operation management process on the company in regard to efficiency.
Moreover, this report will discuss the technology connected to operation management. This
report also includes supporting function which are similar to the operation managing activities
and then evaluate how it can helps in organization success.
MAIN BODY
Identify the operation management practice within the Sainsbury’s company
The Operation management within the organization is the method of managing design and
monitoring the procedure of manufacturing and reforming the operations of the enterprise for the