Boosting Sales Through Outstanding Customer Services
Added on 2019-09-30
9 Pages2109 Words134 Views
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Running Head: Sales Management 1Task 3
Sales Management 2ContentsAllocating task, creating accountability and maintaining alignment...............................................3Identify, allocate and monitor key tasks......................................................................................3Identify the key tasks................................................................................................................3Allocate work...........................................................................................................................4Delegate tasks and Provide recognition...................................................................................5Demonstrate and create accountability........................................................................................6Demonstrate accountability......................................................................................................6Creating accountability.............................................................................................................6Maintain alignment and consistency............................................................................................6Alignment of organization’s resources.....................................................................................7Consistency in strategy.............................................................................................................7Demonstrate congruency..........................................................................................................7References........................................................................................................................................9
Sales Management 3Allocating task, creating accountability and maintaining alignment In order to achieve the sales objectives, sales manager will allocated key tasks, roles and responsibilities to the team members. By allocating the tasks effectively, members will understand their worth in the business operations and put their best efforts to achieve the sales goals and objectives. Assigning the tasks to team members is the key responsibility of the managers. Effective allocation in the management is what makes the team function in the proper manner. Allocation the tasks is basically transferring the authority to make the decisions and complete the set goals and objectives (Altschuler, 2018). The process of allocating the task is discussed below:Identify, allocate and monitor key tasks Task allocation is considered as the important activity in the sales process. For achieving the sales target effectively, it is very important to allocate the tasks and roles to the team members. There are various steps by which sales manager will be able to identify and allocate the tasks to the team members based on their expertise. Identify the key tasks In order to allocate the tasks to the sales team, it is important to identify key roles by the sales manager. There are various activities that must be fulfilled while achieving the sales targets. Sales manager will define the roles and assign the responsibilities to achieve the sales performance. For instance, key tasks in the sales process are market segments, working customers to provide what they want, create solutions, greeting customers, responding questions,and improving relationships with customers and merchandisers. All these tasks are important to achieve the sales objectives within the company. Sales manager will identify the essential tasks and allocate them according to the expertise. Identified key tasks for the sales team are as follows:Concerting sales – Key role of sales team members is to make effective sales of the products. Sales team members need to do this efficiently and as inexpensively as possible. The sales team members will also be concerned with improving the conversion rate. The conversion rate is basically the percentage of customer who completes the sales. So, the key role of the sales team
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