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Coaching and Mentoring: Principles, Theories, Benefits, and Processes

Added on -2019-09-23

This article discusses the principles, theories, benefits, and processes of coaching and mentoring. It explains the importance of communication and ways to measure success. The article also covers the linkage of mentoring with objectives and activities in developing effective teams, individuals, and organizations. It includes the theories of coaching and mentoring, such as the FUEL model, GROW model, and hierarchy of needs. The article also discusses the boundaries of coaching and mentoring and ways to overcome them.
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Running Head: SALES MANAGEMENT 1Task 1: Coaching and MentoringName of the StudentName of the University
SALES MANAGEMENT 21.1 Principles of Coaching and MentoringCoaching is the process by which a person or a group of persons are provided with correct skills, techniques, knowledge so that the latter can identify good opportunities and accomplish the given targets successfully. Mentoring also known as mentorship is the relationship that develops between the mentor and the individual. An experienced person guides or trains the individuals in various skills, techniques and knowledge so that he or she can perform well and gain good success and growth in life. There are various principles of coaching and mentoring. They are—first, a good learning and friendly relationship should be created helping the trainees to perform well. Second, the mentor or the coach should be expertise in his or her field so as to train others effectively. Third, they should focus on training and development programs so that the trainees can get the required training to fulfil their needs. Fourth, they should be capable enough to provide correct direction to the trainees. Fifth, the mentor or the coach should have good personality. Finally, they should follow ethical and moral values to guide the trainees properly without any partiality or biasness. The skills which the mentor or the coach should possess are—they should have good communication, interpersonal, negotiation and decision-making skills. Second, should have good personality and leadership qualities to motivate others. Third, should provide correct feedback so that the employees can work hard and finally, should have the quality to identify the opportunities and challenges and handle them with correct solutions.1.2 Linkage of mentoring with objectives and activities in developing effective teams,individuals and organizationA coach or a mentor guides and fulfil the basic needs so that the individuals, the teams and the organization as a whole can perform well and gain good success and growth in the correct as well as in the future business markets. The objectives and goals of the organization helps the mentor and the coach to guide the employees correctly so that they can
SALES MANAGEMENT 3together work efficiently and effectively. It is also easier to develop and motivate good employees by motivating to perform well in the changing business scenario. The individuals as well as the team members are provided with modern training and development programs helping them to use the right techniques at the right time. Another reason of liking the objectives with mentoring is to create and develop a successful diverse work culture. The staffs are encouraged to create a good relationship with one another. They even learn to respect each other’s views, ideas, thoughts etc. and learn to work cooperatively and coordinatingly. Third, the staffs also learn to trust one another and share information, experience and skills helping in the better development of the firm. Fourth, good strategies and plans can also be developed by identifying both the opportunities and challenges leading to handle the situation successfully. Fifth, the staffs can also be motivated to engage themselves in various activities and learn to perform and complete various tasks successfully.Finally, the employees become confident by improving their behavior, performance and personality to compete successfully and gain success in the changing scenario.1.3 Theories of coaching and mentoringThe FUEL model is an important coaching and mentoring model. The full form of FUEL is frame, understand, explore and lay are the four important steps that helps the mentoror coach to explain the employees about the goals and its outcomes nicely. The leader then analyses the present situation and explores the future state based on which he of she decides to provide the employees with correct training and awareness programs. Finally, a success plan is developed motivating the employees to accomplish the tasks successfully.

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