Sample Assignment on Business Skills

Business Skills

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Importance of different legislations in hotel industry..................................................................1
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Business skills involve all soft abilities, communication skills, presentation, problem solving,
decision-making, team working which are required to be successful in management and business
areas. The purpose of report is to analysis legal risk which managers and employees need to
consider in the hotel industry. Legal risk is the danger of financial or reputation loss which can
outcome from lack of awareness or misunderstanding in the way of law and rules to implement
to business. It involves data protection, food hygiene, risk management, health and safety,
licensing and hotel proprietor act 1956 which can essential in the hotel industry.
MAIN BODY.
From the module, I have learned that many of skills are required to hotel industry such as
communication, problems solving, decision-making, team work and communication
presentation. According to that Yasmin, Sarkar and Sohail, (2016) Communication skills are
very necessary to interact with guests who are staying in the hotel. Verbal communication skill is
important to talk with employees and guests at the workplace. In order to that Solnet and et.al.,
(2016) problem solving skill is also necessary to resolve the any kind of problems like cleanness,
foods and beverages, front office and housekeeping in the hotel. Therefore, managers needs to
improve the problem solving skills which can help to solve the issues within the hotel. In this
context Yang, Cheung and Fang, (2015) Decision-making skills are very necessary to make
appropriate decisions like rooms prices, hiring of employees for every department, providing the
training to them. These decisions can help to complete all the activities of manager within the
hotel industry. After I have learned that various legal requirements require in the hotel industry.
It involves data protection, food hygiene, risk management, health and safety, licensing and hotel
proprietor act 1956.
Importance of different legislations in hotel industry
Liability Act 1956:
This act is also called as Hotel Proprietors Act, 1956 which can followed by hotel industry. The
hotel proprietor can in certain conditions be liable to create good and loss of or harm to property
of guest even thought it was not due to any mistake of proprietor or employees of the hotel under
the hotel proprietor act 1956. This liability such as extend only to property of guests who have
involved sleeping accommodation at the hotel (Maclean and et.al., 2018). For example: the
limited of any article is £50 and total of £100 in case of any one guest except deposited of
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