FNSORG601 Negotiate to achieve goals
Added on 2021-04-17
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DIPLOMA OF CONVEYANCINGFNSORG601SARITHA SALIMEDA
SARITHA SALIMEDA & FNSORG601ASSESSMENTQ1)What do you do consider to be the fundamental steps in the negotiation process, be it resolving aconflict with a boss, peer, parent? What should one do before, during, and after the talks?A1)There are a few fundamental steps which needs to be ensured in relation to a process ofnegotiation. These include 1.The first step is in relation to identifying the problem and or the primary issue inrelation to it. This step will ensure that the negotiator has clear knowledge of what he would befaced with during the negotiation process. 2.The second step is to identify all the parties who are involved in the issue.Through this step the negotiator would have the knowledge about the opposite parties in theprocess.3.The third step is to identify the needs and weakness of all the parties involved.4.The fourth step is to establish a BATNA for own and analyze what is theBATNA of the other parties and ways to weaken their BATNA. 5.The fifth step consists of setting out the reservation price. In this situation it isidentified that what is the final deal or price below which the negotiation would not be effective. 6.This step is followed by the establishment of a ZOPA (Zone of Possibleagreement). Here it can be identified after taking into consideration the BATNA of the other partythat what would be in place that in what zone the agreement is going to be formed possibly. During the negotiation process then negotiator must indulge in both active and passive listeningand respect the perspective of the other party. However, one must not deviate from the minimumacceptable terms which have been set out. It should also be the motive of the negotiator to ensurethat business relationships are enhanced during the process of negotiation by also consistentlyreferring to business needs. After the negotiation a friendly atmosphere must be created for ensuring a fruitful relationship.Q2)Name some tactics, strategies, tricks, tips, and reminders about what you should do during thenegotiation process.A2)A few strategies, tactics, tips, tricks, reminders about what a person must do during thenegotiation process are as follows 1.Paying attention.2.Listening to and treating others with respect.3.Taking others seriously.4.Being aware when presumptions are proved incorrect.5.Not deviate from the minimum acceptable terms which have been set out. 6.Brainstorming.B | P a g e
SARITHA SALIMEDA & FNSORG6017.Using “I” statements.8.Summarizing the understandings and analyzing them.Q3)What should one not do in negotiation? Are there common mistakes/pitfalls/traps to avoid?A3)The things which a person should not do in relation to a negotiation process are as follows1.A person should not treat the negotiation process as a warfare as provided bySteve.2.There must be no failure on the part of the negotiator to fail to prepare for thenegotiation. 3.The person who indulges in negotiation should not be afraid to offend the otherparty although they should not do it deliberately and be considerate about the feelings of the otherparties.4.Another issue which negotiators may face in the given situation is related to notlistening to the other party. This situation will create misunderstandings in the process ofnegotiation and between the parties to it. 5.Not setting up or knowing the BATNA can be another mistake which the partiesmay make in relation to the process of negotiation. BATNA is very important for the process ifnegotiation. 6.A person should not treat the negotiation process as a Zero-sum game.7.A person should not be influenced by the other party during the negotiation.Negotiation is done mostly with the same people over and over again and treating it as an episodewill ensure better results.Q4)In your opinion, what are the benefits of considering your own and other outcomes in negotiationpreparation.A4)By considering the outcome which is desired by us as well as the outcome which is desired othersin the negotiation process a person can ensure the he is able to understand the negotiation process fromthe perspective of the other parties as well. This will help the person to meet the expectations of the otherparties in process of negotiation and ensure that the own expectations in relation to the process are alsonot compromised. The process ensures an effective bargaining position for the person.C | P a g e
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