Bloemendhal City Campus: Developing an IT System for Student Needs

The assignment focuses on the development of an IT system for Bloemendhal City Campus to enhance student experience. The system includes features such as online access to course schedules, assessment deadlines, and the ability to make inquiries and schedule appointments with lecturers. Students will have individual accounts with the ability to update personal details and regain access through a password reset feature. The system will also provide online access to student results and generate daily reports for the Student Liaison. The report will analyze the IT system's design, functionalities, and the reports generated for effective management and student support. The assignment addresses the need for a computerized system to improve operational processes and provide better service to students. The report emphasizes the importance of efficient information delivery and user-friendly system design.

Scenario
“Bloemendhal City Campus” is an education service provider delivering undergraduate
and postgraduate programmers. The organization elevates successfully in the market
and needs to improve its operational processes for the customers’ end. In particular,
they are in need of a computerized system to promote the level of convenience for
students where they can access class schedules online, make course related inquiries,
for e.g. assessment deadline extensions, make appointments with lecturers, etc and
view results of assessments undertaken and so on.
The Leader of City Campus, Mr. John Weasley, decided to hire an IT and business
consulting company to help him address the problems with the information and the
business. The IT consulting company recommended the following IT-related changes.
The info below are not to be created it is just a SCENARIO related to the TASK
file
1. Create a dynamic Web application to allow students to view relevant course
related information (e.g. class schedules, assessment deadlines, etc).
2. Allow students to make inquiries for course related details with the request
routed to an account manager.
3. Allow students to make appointments with lecturers with the request routed to
the respective lecturer.
4. Add students to the student database, assigning them a user ID (usually the
email ID of the student) and a password for access to their accounts.
5. Allow students to update their personal details in the account (e.g. contact
number, password etc).
6. Allow students to regain access to system when password is forgotten by
sending a six digit code to their email.
7. Students should be able to view their results online.
8. The system shall provide, Miss. Jane Watkinson (the Student Liaison of City
Campus) with daily reports at 5pm. As a business consultant, you should also
analyse the reports that Miss. Jane Watkinson would need to generate.