SCENARIO ANALYSIS
services to customers, reduced motivation among the staff, staff being overloaded with extra
work and organizations being obligated to pay salaries for the absent employees.
Consequently, in the scenario provided, frequent sick calls meant more work for the
employees present at the health care facility since the tasks in the facility had to be carried
out despite the absence of other employees. Additionally, the sick-offs contributed to low
productivity because the few staff were overloaded thus could not maintain the same level of
productivity because there is a likelihood that they had limited time in accomplishing the
tasks assigned to them. Low productivity may also occur as a result of other factors as
highlighted by (Chaffold, 2017). Some of those factors include poor supervision, inadequate
communication, lack of delegation, absence of acknowledgment, inconsistencies and
inappropriate behavior. Low productivity could arise due to poor supervision in the sense that
supervisors provide limited time for staff to complete the tasks. Additionally, poor
supervision could involve supervisors favoring other employees. In the scenario at hand, an
employee was complaining about being overworked whenever she was in a given team unlike
when she was in a different team. This contributes to low productivity because when
employees are not satisfied with the treatment accorded to them by their supervisors, they
will not attend to the tasks assigned to them with the seriousness and dedication that it
deserves. Inadequate communication plays a major role in the organization’s productivity. In
cases of inadequate communication, organizations experience low productivity. This is
because it affects job performance. In relation to the case scenario provided, the health care
facility experienced low productivity probably due to inadequate communication regarding
issues such as employee sick-offs. When employees are not informed in good time about
absenteeism of their co-workers, it becomes difficult for them to perform excellently.
Furthermore, cases of inconsistencies affect the performance of employees because they will
be distracted in getting work done more so in the event that there is excess workload. Cases

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