SCM Strategies and Transitional Planning for Tawazon Interior Design

This report focuses on the tools and technological interventions for Supply Chain Management and Logistics operations for Tawazon Interior Design. It discusses the advantages of SCM tools such as CRM, SRM, ERP, and WMS. It also suggests adopting progressively updated technologies such as RFID, SOA, Cloud computing, and IOT. The report aims to develop the appropriate transaction plan for Tawazon Interior Design company to develop a simple and effective E-business infrastructure.

Running head: SUPPLY CHAIN MANAGEMENT
SCM Strategies and Transitional Planning
Name of the Student
Name of the University
Author note

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Executive Summary
The purpose of this report is to discuss the essentiality and implementation procedure
of these technologies while determining the transitional process to move into E-business from
traditional business management infrastructure. The report will be focus on a United Arab
Emirates based organisation named Tawazon Interior Design and its possible transaction
towards business E-business based infrastructure. However, in this report the main point of
concentration will be the tools and technological interventions for Supply Chain Management
and Logistics operations. The aim of this report is to develop the appropriate transaction plan
for Tawazon Interior Design company to develop a simple and effective E-business
infrastructure.
It has been found, that advance technologies such as RFID or Radio Frequency
Identification, cloud computing, SOA or Service Oriented Architecture and others are being
continuously adopted in many business organisations for their logistics operation and Supply
Chain Management. Tawazon Interior Design company should develop the transition
procedure towards E-business infrastructure.

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Table of Content
Introduction:...............................................................................................................................4
Company and Market details.....................................................................................................5
Background of the organisation Tawazon Interior Design:...................................................5
Market situation and competition:.........................................................................................5
Business intelligence and Supply Chain Management (SCM):.............................................6
Taking advantages of SCM Tools..............................................................................................7
CRM (Customer Relationship Management).........................................................................7
SRM (Supplier Relationship Management)...........................................................................8
ERP (Enterprise Resource Planning).....................................................................................8
WMS (Warehouse Management System)..............................................................................9
Adopting progressively updated technologies.........................................................................10
RFID (Radio Frequency Identification)...............................................................................10
SOA (Service Oriented Architecture)..................................................................................11
Cloud Computing.................................................................................................................13
TMS (Transportation management system):........................................................................13
Efficiency of Database and storage technologies.....................................................................14
DBMS..................................................................................................................................14
Transitional planning to E-business.........................................................................................15
Diagnosis and Transitional plan...........................................................................................15
Change management and implementation...........................................................................17

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Conclusion and recommendation:............................................................................................20
Conclusion............................................................................................................................20
Recommendation:................................................................................................................21
References and bibliography:...................................................................................................23

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Introduction:
In this era of digitalisation, technology is one of the most essential parts to be
considered before starting up any business company. Digital technology as well as electronics
and communication devices are also the most valuable key to make significant improvement
in any industry (Ahmad 2012). Day by day the intervention of software and integrated
hardware are constantly increasing where, business intelligence is one of the most renowned
names in every industry. From logistics operation, supply chain management, transportation,
data process, information handling, consumer relation, internal communication to research
and development, life cycle design, automation and market analysis the combination of
various hardware equipments and software applications have opened a new horizon for any
kind of and any part of business operation (Baden-Fuller and Haefliger 2013).
The purpose of this report is to discuss the essentiality and implementation procedure
of these technologies while determining the transitional process to move into E-business from
traditional business management infrastructure. The report will be focus on a United Arab
Emirates based organisation named Tawazon Interior Design and its possible transaction
towards business E-business based infrastructure. However, in this report the main point of
concentration will be the tools and technological interventions for Supply Chain Management
and Logistics operations. The aim of this report is to develop the appropriate transaction plan
for Tawazon Interior Design company to develop a simple and effective E-business
infrastructure.

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Company and Market details
Background of the organisation Tawazon Interior Design:
Tawazon Interior Design is a medium size organisation specialised in developing new
and unique interior design, Turnkey projects with authority approvals. The company already
has successfully completed 280 projects within the UA and Lebanon. Tawazon has several
groups of qualified and experience engineers for civil, construction, architecture designing,
electrical and other purposes. The aim of this organisation is to be one of the most successful
interior design companies in Middle East. The head quarter of this company is in Dubai,
UAE. However, currently Tawazon Interior does not have any plan for further expansion
across UAE, Saudi Arabia and Lebanon. ‘Consistent and Concrete’ while increasing the
customer base, market share and overall interior upgrading is the vision of Tawazon Interior.
Market situation and competition:
The interior design is the rapidly expanding fit-out industry in UAE, especially
through small to medium size organisations. Fabiz Solutions, Veloche Dubai, Interact Group,
MDP Interiors and Seeb-Design are some of the most strong competitors of Tawazon in
interior designing market of UAE. On the other hand, in last 10 years the GDP per capita of
UAE is exceptionally increased and it is continuously increasing with higher rate (Rahman,
2014). At the same time, UAE has very low unemployment rate that allow the potential buyer
to purchase high quality product by high price. However, because of being high paced
growing economy the business industries are also increasing rapidly. As a result, the demand
of interior designing in commercial and corporate purposes is also increasing.
Like any other industry, interior designing and turnkey project industry are becoming
the most competitive place to deal with. The competitors of Tawazon have high influence on

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market, consumer base and supplier chains. Due to adequate space for promotional activities
and huge number of interior designing material importers, effective competitiveness is not
extremely high. However, the numerous start-up companies in interior design market are
making the threat high for Tawazon Interior Design. In this situation, the only efficient way
of enhancing the business competence is technological interventions and boosted
performance level.
Business intelligence and Supply Chain Management (SCM):
From the very beginning of developing various electronics and communication media,
the intervention of Information Technologies in business organisations is increasing globally.
More than 78% of global SME (Small to Medium Enterprise) companies have either
implemented business intelligence infrastructure or planned to do so in next two to five years.
In UAE these SMEs are becoming the major customer base of Information Technology
service providers and consultancies. The utilisation of Information Technologies in supply
chain management has been already adopted by 62% national and international UAE based
business organisations in past 5 to 10 years (Chae, Koh and Prybutok 2014). CRM or
Customer Relationship Management, SRM or Supplier Relationship Management, ERP or
Enterprise Resource Planning, ERP or Enterprise Resource Planning are some of the most
renown tools in Logistic and Supply Chain Management system. At the same time, advance
technologies such as RFID or Radio Frequency Identification, cloud computing, SOA or
Service Oriented Architecture and others are being continuously adopted in many business
organisations for their logistics operation and Supply Chain Management.

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Taking advantages of SCM Tools
In the following section the SCM or Supply chain management tools will be discussed
while considering their advantages in business operations.
CRM (Customer Relationship Management)
Customer Relationship Management refers a group of integrated software application
that allow the business process to management the customer relationship though effective
communication, information processing, probability calculating and many more. CRM is one
of the most advanced software integration in information system and information interchange
system. One of the significant advantages of this system is that it allows the company to
collect the detailed information about the customer contact details, trends, expectations,
attractions, potential purchasing ability and other. Through this, the company can develop
their most cost effective inbound logistic system and supply chain management (IşıK, Jones
and Sidorova 2013).
In any business operation, the customer preference is the most essential thing that
indicates the most profitable product cycle, price range, material value and market
opportunity. The choice of the customer and their price preference also influence the
inbound material selection and quality-price balance strategy. Apart from that, CRM enables
a integrated information collection and utilisation facility. During the purchasing operation
the consumer details, choice, premium paid, most purchased products are stored in a
information system (Wixom et al. 2014). Through this, an interior design company can alter
their supply chain by prioritising the most purchased product material and most potential
product materials. It allows the company to incorporate the customers into their supply chain
management system as well.

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SRM (Supplier Relationship Management)
Similar to the CRM, Supplier Relationship Management or SRM emphasises a group
of integrated software applications that allow the business process to management the
Supplier selection, alteration and communication though effective information processing,
handling and probability calculating. SRM is advance software integration in information
interchange platform, which allows the company to collect the detailed information about the
supplier contact details, availability, costing and other from the market research. Through
this, the company can develop their most cost effective inbound logistic system by selecting
appropriate supplier and negotiation strategy in supply chain management.
In any business industry, the soppier availability is the most essential thing that
indicates the potential product cycle, quality maintenance and price range of a particular
product. The availability of suppliers and their product verities and cost highly influence the
inbound material selection and quality-price balance strategy (Deng and Chi 2012). Along
with this, SRM allows an integrated information collection and utilisation facility that collect
the real time market data and information details about suppliers, price range, max-min-
average material quality, material cost and others. By utilising these operations, an interior
design company can determine and select the most profitable supply chain and material
costing.
ERP (Enterprise Resource Planning)
ERP or Enterprise Resource Planning is a Business Process management Software
that allows an organisation to utilise interconnected applications to develop and maintain
various business operation by automated various computing functions in back office. From

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developing most compatible product life cycle, supplier selection, market strategies to
internal operations such as resource allocation, time management, Human Resource and
other, ERP provides the platform to determine most effective solution of any problem
automatically (Wu, Chen and Olson, 2014). ERP a specialised software that integrates the
most essential operations of any business with micro level details ad functionalities.
ERP plays the vital role in supply chain management where the company need to
interact with various suppliers and conduct a cost benefit analysis in vendor selection
procedure. In supply chain management, the most essential operational components are
Material flow, information flow and financial flow. By utilising ERP a interior designing
company can improve their cost efficiency, return on investment product quality, decision
making and even order tracking. In interior design business operation ERP can be also
utilised in complex cost benefit determination of various designing and for eliminating errors
from a particular process (Laudon and Laudon 2016). Many ERP vendors are available in the
market that can successfully provide and install an efficient ERP system in any business
infrastructure.
WMS (Warehouse Management System)
Warehouse Management System or WMS is a group of information processing
systems that allows estimating potential requirement, inventory optimisation, gap in logistics
gap and many other factors. Warehouse is the most effective and significant intermediary
buffer system that allows the logistics operation to store the inbound material and outbound
materials systematically before utilising them in the next phase. From product manufacturing
life cycle to waste management operation the Warehouse Management System is the essential
tool that is used in any organisational operation (Chan 2013). The WMS of a material chain

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determines the source, receipt, store and movement of goods that collectively called
inventory optimisation system.
For Interior designing company, the Warehouse Management System can determine
the most efficient material distribution chain within product manufacturing operation while
taking care of remaining resource material and required resource materials as well. It can also
act as the buffer system by situated within the supplier-production chain as well as
production-distribution chain. WMS also determines that, what will be the most efficient
maintenance procedure for storage products or resource materials (Bajdor and Grabara 2014).
In supply chain management, WMS can inform the governing information system of the
company about the required resource material, potential vacant spaces in warehouse,
optimum inbound volume and many more.
Adopting progressively updated technologies
In every moment, the interventions of software and integrated hardware are constantly
increasing where, technologies like RFID, SOA, Cloud computing and IOT is enhancing their
utilisation in every industry.
RFID (Radio Frequency Identification)
Radio frequency Identification is one of the highly used technology in this era of
digitalisation that allows solid governing system on the logistical operation and supply chain
management with more accuracy, flexibility and speed. Through utilising RFID technology,
electromagnetic fields are used to identify the particular object along with detailed
information including present condition and object quality. In RFID system, an electronic tag
is attached with the object that is able to contain more than 2KB data within it. At the same
time as a part of RFID integration, the AIDC or Automatic Identification and Data Capture

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device emit a particular radiofrequency that is identified and responded by the attached
electronic tags. The emitted information is further captured by the AIDC receptor for
identification procedure (Demir and Krajewski 2013).
The RFID system can be used in supply chain management and logistic
operation to determine quality and the condition of delivered product from the supplier while
conducting the verification process from a long distance. A interior design company needs
wooden planks, metal plates and other material which are very fragile for long distance
logistics system. The RFID system can indicate the current position of the inbound supply
materials and recommend the most appropriate way to deliver the item in the nearest
warehouse for internal resource handling operation (Pantano 2014). The distance of
detection and range of stored information depends on the installed technology in the tag.
SOA (Service Oriented Architecture)
SOA or Service Oriented Architecture is a collection systems interchangeable
platform that allows the physical and informational integrity within various organisational
operations that includes data storing, analysis, market reporting, proportioning,
communication, supply change management, product life cycle management, Human
Resource Management and even accounts. The SOA system comprises the application
components though maintaining an efficient communication protocol in the network system
(Lee and Yu 2012). Though this system, an organisation can connects its various business
intelligence software applications and electronics equipments in a single information
integrated system that itself has a accurate data transaction, processing and management
capability. After the intervention of Web 2.0, the usability of SOA has been increased
significantly along with Micro-service operation and event driven software architecture
design.

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Figure: Service Oriented Architecture
Source: ((Knabke & Olbrich, 2013)
In Supply chain Management system SOA can connects the CRM or Customer
Relationship Management, SRM or Supplier Relationship Management, ERP or Enterprise
Resource Planning, ERP or Enterprise Resource Planning with the core Business Process
Management system or BPM. It allow the organisation to manage a more accurate governing
and controlled information system to compute and keep the system update about required
resource material, potential vacant spaces in warehouse, optimum inbound volume, GPS
tracking, traffic management, transport management and many more. From product
manufacturing life cycle to waste management operation SOA can be utilised as a most
effective Supply chain Management tools in any organisation (Bobak et al., 2013).

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Cloud Computing
Cloud computing is an facility provided by the advanced information technology,
which allows virtual platform within more than one system in order to operate any particular
information simultaneously from anywhere. The cloud emphasizes the group of online
servers or virtual hosts that creates the virtual platform for editing and altering operation in a
real time information interchange environment (Rahman, 2014). One of the most advantage
of utilising the cloud computing in the logistics and supply chain management is it will
enable a large number of operational interfaces to work on a particular file and dataset in
order to develop more accurate and effective solution.
An interior designing business organisation can choose various third party vendor and
their services to install an efficient cloud computing service within the operational
infrastructure. In-house or private cloud system, Infrastructure as a service (IaaS), platform as
a service (PaaS) and Software as a service (SaaS) are the four major cloud computing facility
that can be used in logistics operation and supply chain management (Joshi, 2009). However,
for optimum integration a interior designing company can install Infrastructure as a service
for cloud, which will aloe better governance capacity to the administrator company.
TMS (Transportation management system):
Transportation is the most essential factor of supply chain management system that
allow a business organisation to transfer any resource materials or output products within
various segments of the industry. In supply chain management system, transportation is
crucial for delivering the resource materials from suppliers to primary warehouse, from
primary warehouse to pre-processing vendor. However, the complex rout plan and dense

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traffic often cause unnecessary delay in transportation logistics operation. The Transportation
Management System is able to calculate the most effective alternative rout plan to avoid any
traffic jam while delivering the goods safely in time (Laudon & Traver, 2013).. TMS also
allow the supply chain management to analyse the position of the transportation logistics
vehicle through more accurate GPS system.
TMS is very effective technology for any supply chain management operation that
operates both internal and external long distance supply chain management or SCM
operation. For a interior designing company wooden plank, metal plates, rods and other
material are delivered from the supplier that is situated far away from the production
department or from primary warehouse (Schwalbe, 2015). In this situation the TMS can
deliver the resource materials from suppliers to nearest warehouse and from primary
warehouse to production system in very short period without making any changes to the
product quality or condition.
Efficiency of Database and storage technologies
DBMS
DBMS or Database Management System is data storage system, which is widely used
to store and maintain the records within the digital information technologies in a more
efficient and accurate. Some of the widely utilised DBMS applications are SQL, Excel,
Access and others. The efficiency of Data Base Management System depends on the rate of
successful data insertion, processing, editing and deletion without experiencing any operation
error such as redundancy, insertion anomaly, duplicity, inconsistency and others (Veit et al.,
2014). Through effective record handling and normalisation of various sets of relations, the

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supply chain management system can store and manage market information, internal data,
research details, supplier details and customer details as well as computation results in very
minimum amount of time.
Cloud server based operation can be utilised in Advanced DBMS system through
incorporating the concept of Big data. The term Big data refers the large volume of both
structured and automatically managed data that utilised and operated in various business
operation on regular basis. To store this amount of data Big Data technology requires
negligible amount of space while utilising the server based cloud storage system. In supply
chain management system, the Big Data incorporated DBMS system can help to operate huge
volume of data with fine accuracy while taking very short time (Zott & Amit, 2015).
Transitional planning to E-business
Diagnosis and Transitional plan
From the above discussion about business intelligence, Information technologies and
E-business strategy, it is clear that migrating to E Business has become most essential
objective for an interior design company named Tawazon Interior Design. For any business
organisation, transition to E-business will be beneficial to increase business accuracy,
efficiency while reducing the amount of time required to perform certain tasks. Specifically
for supply chain management and logistic operation E-business strategies can lead the
business to its optimum capacity (Wagner, Beimborn & Weitzel, 2014). However, the E-
Business implementation strategy requires some considerations regarding implementation
phases and procedures. In the following section these phases and tactics will be discussed.
In the initial phase, the business organisation should determine which procedures and
facilities require urgent intervention of business intelligence. It can be done by prioritising the

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operational factors by analysing the measurement parameters such as scope, availability,
market demand and others. It should also consider the necessary adaptation requirement for
the internal components of the organisation namely employees, management, leadership and
others.
In the next phase, focusing on the External incorporation of business intelligence will
be the most effective choice. In other words, developing an online website or client traffic
tracking system in official website to discover customer needs will be the better transitional
decision rather than introducing cloud based Business Process Management within the
business operations. Developing website or external digital connectivity system can also very
useful to communicate with existing and potential suppliers. Utilising business intelligence in
promotional activities can be also very effective (Rai & Tang, 2013). Online website, social
media pages and other digital media can be the most profitable platform for advertisement.
One commonly used method of bringing customers to your website is pay-per-click
advertising, where the company need to pay the vendor each time someone clicks on your
ad.
At the next phase of transition a company can install the information technologies in
internal business operations namely supply chain management, manufacturing life cycle,
inventory management, human resource management, finance, security management and
others (Prajogo & Olhager, 2012). An organisation can either choose to do this in increments,
phasing through step by step systematic incorporation or the company can make the switch
all operation at once by cutting off all the old procedures and depending completely on the E-
business strategies and business intelligence for ultimate survival.
In process of transition from traditional business procedure to advanced E-business
procedures maintenance of incorporated technologies is most essential. From the beginning
of the incorporation to finalisation maintenance and repairing is a part of everyday utilisation

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of information technology. For interior designing company alteration from old business
operation model to new E-business model required in depth monitoring, controlling and
maintenance, especially in supply chain management system where large amount of
information are processed in high urgency (Venkatesh, Thong & Xu, 2012).
Change management and implementation
In order to implement the required changes in the transition process of the
organisational operation Tawazon Interior Design requires executing an effective change
management assessment and implementation procedure that consists of two essential
components namely the force field analysis and implementation plan. The change
management plan will allow the interior designing compose to take required decisions to
execute effective strategies and tactics considering the internal and external environment.
Force field analysis allows Tawazon Interior Design Company to identify the drivers
for change and the resistance force against the transition procedure. Apart from the resistance
identification process, the company has to measure the impact of these drivers as well as the
resistance force to maintain an equilibrium condition. In this equilibrium condition Tawazon
Interior Design can implement the new changes within the organisational process as a core
transitional planning towards E-business operation (Anandarajan, Anandarajan & Srinivasan,
2012).
In implementing the change management plan the organisation needs simple but
effective step by step implementation procedure. For this Tawazon Interior Design can follow
the Korter’s 8 step change management model that includes following phases:
Create sense of urgency:
Developing the sense of helps the change management system to spark the initial
motivation to get things moving. Identification of potential threats and presenting the cause

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behind new changes are the most essential task of this phase. Apart from that, examining the
opportunities is another essential task.
Building guidance team:
Along with convince people for the changes developing and strong leadership is also
necessary. This phase needs strong leadership and visible support from influencing people
within the organisation. Determining the most effective leadership strategy is also essential.
For supply change management of a interior designing company situational leadership is the
most effective strategy. In order to lead change, the organisation need to bring together a
coalition from a variety of sources, including expertise, aims, strategies and political
importance (Venkatesh, Thong & Xu, 2012).
Develop vision:
A clear vision for implementing the new changes can guide every part of the
transactional procedure while making the purpose and goals of the change understandable to
all the involved personnel. Employees and the operational team can proceed with more
efficient plan when they have precise goals and vision to achieve. The key of developing the
effective vision is Linking the core vision of the organisation to the various change
management procedures.
Communication for acceptance:
Communicating with the micro and macro level contributors is highly essential in the
communication process. It helps to distribute the knowledge of change management process
and required implementation infrastructure is necessary (Mithas et al., 2012). It will improve
the information integrity within the process of the organisation that is involved in the
transition procedure. Practicing the "vision speech" often is the key of the success.
Empower actions:

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Putting in place the structure for change and consistently checking for barriers are the
two essential empowering action in the change management implementation. At the same
time, eliminating all obstacles also empowers the people the organisation need to execute the
vision. Identifying and recruiting change leader, recognising and rewarding people for their
performance, identifying and convincing people who are resisting the change are the main
actions of empowerment (Eason, 2014).
Creating short time objectives:
Creating short objectives and success factors can motivates the involved personnel.
Providing the workforce the taste of victory is the core of this phase of implementation. For
this, the organisation has to develop several objectives within a short time frame depending
on the type of change. Achieving this objectives can reflect the sensation of quick win to
motivate the employees of the organisation.
Built on changes:
Executing the change management process is the pillar of the transaction. Appropriate
training and development to improve the knowledge and experience of employees about IT,
Incorporating and installing new changes assessing the needs of improvement are some of the
major parts of executing the change management procedure (Chen, Chiang & Storey, 2012).
Keeping the ideas fresh by bringing in new change agents and leaders is essential for this
phase of change management and implementation.
Make sustainability stability:
Sustainability is the roof of the change management process that defines stability of
the implemented change management procedure. In this final stage, to make any change
stick, the evaluation and maintenance should become part of the core of your organization.
The organisational culture can determine what should be done. Therefore, the ethical values

20SUPPLY CHAIN MANAGEMENT
behind the vision must show in day-to-day work process and approach (Bardhan, Krishnan &
Lin, 2013).
Conclusion and recommendation:
Conclusion
From the above discussion it can be said that, Digital technology as well as
electronics and communication devices are also the most valuable key to make significant
improvement in any industry. Day by day the intervention of software and integrated
hardware are constantly increasing where, business intelligence is one of the most renowned
names in every industry. It can be said that from logistics operation, supply chain
management, transportation, data process, information handling, consumer relation, internal
communication to research and development, life cycle design, automation and market
analysis the combination of various hardware equipments and software applications have
opened a new horizon for any kind of and any part of business operation.
After analysing the market the report can conclude that Like any other industry,
interior designing and turnkey project industry are becoming the most competitive place to
deal with. The competitors of Tawazon have high influence on market, consumer base and
supplier chains. Due to adequate space for promotional activities and huge number of interior
designing material importers, effective competitiveness is not extremely high. At the same
time, advance technologies such as RFID or Radio Frequency Identification, cloud
computing, SOA or Service Oriented Architecture and others are being continuously adopted
in many business organisations for their logistics operation and Supply Chain Management.
As per the analysis it can be said that In any business operation, the customer
preference is the most essential thing that indicates the most profitable product cycle, price

21SUPPLY CHAIN MANAGEMENT
range, material value and market opportunity. CRM or Customer relationship management
allows the company to incorporate the customers into their supply chain management system.
On the other hand, SRM is a group of integrated software applications that allow the business
process to management the Supplier selection, alteration and communication though effective
information processing, handling and probability calculating.
ERP or Enterprise Resource Planning is a Business Process management Software
that allows an organisation to utilise interconnected applications to develop and maintain
various business operation by automated various computing functions in back office. Apart
from that, in supply chain management, WMS can inform the governing information system
of the company about the required resource material, potential vacant spaces in warehouse,
optimum inbound volume and many more. The RFID system can be used in supply chain
management and logistic operation to determine quality and the condition of delivered
product from the supplier while conducting the verification process from a long distance.
TMS is very effective technology for any supply chain management operation that operates
both internal and external long distance SCM or logistics operation.
Recommendation:
The following recommendations have been made for the Tawazon Interior Design
company in order to develop the transition procedure towards E-business infrastructure.
By utilising the CRM, Tawazon Interior Design company should during the purchasing
operation the consumer details, choice, premium paid, most purchased products are stored in
a information system to alter their supply chain by prioritising the most purchased product
material and most potential product materials.
 Tawazon Interior Design company should utilise SRM to collect the real time market data
and information details about suppliers, price range, max-min-average material quality,

22SUPPLY CHAIN MANAGEMENT
material cost and others for determining and selecting the most profitable supply chain
and material costing.
 Tawazon Interior Design company should utilise ERP in complex cost benefit
determination of various designing and for eliminating errors from a particular process.
By utilising ERP a interior designing company can improve their cost efficiency, return
on investment product quality, decision making and even order tracking.
 Tawazon Interior Design company should use RFID system to determine the current
position of the inbound supply materials and recommend the most appropriate way to
deliver the item in the nearest warehouse for internal resource handling operation.
 Tawazon Interior Design company should connect various business intelligence software
applications and electronics equipments in a single information integrated system that
itself has a accurate data transaction, processing and management capability.
 Tawazon Interior Design Company should choose a third party vendor and their services
to install an efficient cloud computing service within the operational infrastructure. For
optimum integration a interior designing company can install Infrastructure as a service
for cloud, which will aloe better governance capacity to the administrator company.
 Tawazon Interior Design Company should use TMS to deliver the resource materials
from suppliers to nearest warehouse and from primary warehouse to production system in
very short period without making any changes to the product quality or condition while
incorporating the accurate GPS and tracking system within it.
 Tawazon Interior Design Company should utilised Cloud server based operation can be
utilised in Advanced DBMS system through incorporating the concept of Big data. Apart
from that implementing cloud server will allow the Tawazon Interior Design Company to
connect their supply chain management devices to all physical logistics operations.

23SUPPLY CHAIN MANAGEMENT
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