Solved: Hospitality Provision in the Travel and Tourism Sector Assignment

Added on - 16 Jan 2020

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HOSPITALITY PROVISIONIN TRAVEL AND TOURISMSECTOR
Table of ContentsINTRODUCTION..........................................................................................................................3TASK 1............................................................................................................................................41.1 Scope and scale of the hospitality industry within the travel and tourism sector.................4TASK 2...........................................................................................................................................62.1 Implication of horizontal and vertical integration of tourism sector with hospitalityindustry........................................................................................................................................62.2 Impacts of integration and the organisation response to its consequences..........................7TASK 3...........................................................................................................................................93.1 Develop a rational for a new hospitality business.................................................................93.2 Development plan for hospitality industry..........................................................................10CONCLUSION.............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONThe hospitality businesses is most important growing service industry in tertiarysector/service sector. The service industry is not involved in any kind of product deliver. Serviceindustry provides services to their customer that can be experience by consumer. Theinformation technology, telecom industry all are service sector business and hospitality industryis also part of this sector. The business engaged in hospitality services are engaged in providingevent management, lodging, accommodation, food services to their customers. The travel andtourism sector is also growing at faster rate with integration of hospitality industries. Thehospitality services is having important role in the growth of the tourism sector at faster rate(Barros, Butler and Correia, 2010). The countries are involved in delivering better services oftourism sector along with the hospitality services. AS the travel and tourism is the major sourceof the economic growth in the country. The companies like Thomas cook, TUI group and others
are involved in tourism services along with integration of hospitality services in their business toprovide an god experience to the customers on order to build customer loyalty with brand.This report studies the vertical and horizontal integration of the hospitality services withtravel and tourism sector. This report enable student to discuss about various operations of thehospitality services that are involved providing a growth opportunity to tourism business of thecountry. The assignment discuss about the wider scope of the hospitality services in the traveland tourism services of the company.Company introduction-Thomas cook group is established in 2007. The companyheadquarter is situated in the England, UK. The company services are delivered globally indifferent countries of the world. The Thomas cook is making revenue about 7,812 million euroand the no of employee working with the business are approximately 21,940. the company isdealing in various services with the integration of hospitality service provider. Thomas groupdeals with the hospitality and tourism sector. The company is having about 97 aircraft. Thecompany is having its travel agencies to deal with the customers (Brotherton, 2012). Total storesoutlet of the Thomas cook are ranging up-to 2,926 engaged in service delivery to about 19.1million customers annually. The Thomas cook is the 2ndlargest company in the market of Europeand UK dealing inn tourism sector along with integration of hospitality services.TASK 11.1 Scope and scale of the hospitality industry within the travel and tourism sectorThe hospitality industry is serves the services to the customers that are hospitable. If aperson is using company services for the accommodation is the part of the hospitality industry,.This sector involves the business engaged in the services like food and beverages,accommodation, events, accommodation, recreational activity, entertainment etc. Thisconstitutes the service deliver through the hotels, restaurant, cafe, shopping mall, theatres, liveevents, amusement parks etc. All these business are involved in providing hospitality services tothe customers. This also includes the transportation services of the companies that is importantpart of hospitality industry (Darcy and Pegg, 2011). All these industries are maintaining theirstandard quality product in order to enhance customer satisfaction level and enjoy goodexperience with the various companies. The various hotel chains like international hotel group sinvolved in providing services and are dealing in 4 and 5 star hotels and resorts. This group is
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